2006 Mercedes Benz R500

TL*THE CONTACT OWNS A 2006 MERCEDES BENZ R500. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE WOULD JERK AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 54,000.

AIR MATIC SUSPENSION MALFUNCTION ERROR MESSAGE WITH NO CODES. CAR HAS BEEN IN AND OUT OF DEALERSHIP FOR PAST YEAR FOR THIS ISSUE. DURING HIGHWAY DRIVING CAR ISSUED WARNING THAT CAR HEIGHT WAS TOO LOW FOR DRIVING, MANUAL READ TO PROCEED WITH CAUTION. ONCE PARKED AND OFF, THE CAR COMPLETELY DROPPED TO THE GROUND CAUSING THE TIRES TO RUB AGAINST THE WHEEL WELL. ANOTHER OCCURRENCE, WHEN PLACING MORE WEIGHT IN ADDITION TO THE DRIVER CAUSES THE MALFUNCTION ERROR MESSAGE CAUSING A ROUGH RIDE AND THE SUSPENSION TO RAISE UNEVENLY. CAR HAS BEEN TO THE MB DEALERSHIP OVER 4 TIMES AND THEY CANNOT FIGURE OUT WHAT IS CAUSING THIS PROBLEM WITH THE AIRMATIC SUSPENSION AS THE COMPUTER DOES NOT LEAVE ANY CODES FOR THEM TO FOLLOW. CAR IS BEING DRIVEN AND TESTED BY THE DEALERSHIP OVERNIGHT (THIS IS THE SECOND TIME THEY'VE MONITORED OVERNIGHT) AND OVER THE WEEKEND TO FURTHER MONITOR THE PROBLEM WITH A COMPUTER CONNECTED TO THE CAR TO DETECT THE MALFUNCTION. THE MALFUNCTION STARTED OCCURRING EVERY THREE MONTHS AND HAS PROGRESSED TO EVERY OTHER WEEK DURING THE PAST YEAR. THE CAR DOES NOT DRIVE AS CAR WITH AIR MATIC SUSPENSION SHOULD BUT RATHER A CAR WITH NO SUSPENSION AT ALL. SERVICE MANAGER SUSPECTS IT TO BE AN ISSUE WITH THE COMPUTER SYSTEM (LAST RESORT REPAIR AS PER MERCEDES BENZ) WHICH IS CAUSING THE MALFUNCTION. SERVICE MANAGER EXPLAINS THAT ALL OTHER OPTIONS MUST BE EXHAUSTED PRIOR TO COMMUNICATING WITH MB FOR THE LAST RESORT ALTERNATIVE. *TR

TL*THE CONTACT OWNS A 2006 MERCEDES R500. THE CONTACT STATED THAT THE DRIVER WAS TRYING TO PARK THE VEHICLE WHILE DRIVING 5 MPH AND THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE CONTINUED TO ACCELERATE UNTIL IT CRASHED INTO A TREE. THE CONTACT DIDN'T MENTION ANY INJURIES. NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. THE DRIVER WAS NOT AWARE OF HOW MUCH THE SPEED INCREASED PRIOR TO THE COLLISION. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY USER ERROR AND NOT THE VEHICLE. THE DEALER ALSO REFUSED TO INSPECT THE VEHICLE. THE VEHICLE WAS BEING REPAIRED BY THE INSURANCE COMPANY WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 35,000. UPDAETD 10/27/10. *LJ

AT COMPLETE STOP AT STOP LIGHT WITH BRAKE FULLY DEPRESSED THE TACHOMETER SHOWED SEVERAL REPEATED INCREASES IN RPM FROM 600-800 CAUSING THE CAR TO ROCK THEN THE CAR ACCELERATED TO 2200 RPM ACTIVATING THE ANTILOCK BRAKING SYSTEM. THIS HAS RECURRED ON AN INTERMITTENT BASIS FROM THE 6-1100. THIS IS IN CONJUNCTION WITH DEPRESSION OF THE ACCELERATOR AT OTHER TIMES WITH NO RESPONSE FROM THE ENGINE. MERCEDES LOOKED AT THE VEHICLE AND I ACCOMPANIED A TEST DRIVE AND ALL PROBLEMS OCCURRED FROM NO ACCELERATION SEVERAL SECONDS TO THE 6-800-RPM ACCELERATION AT FULL STOP WITH BRAKES DEPRESSED. THEY DID NOT DO ANY REPAIR, NO PARTS REPLACED THE CAR IS AS IS STILL ON THE ROAD. *TR