2006 Mercedes Benz R500

The contact owns a 2006 Mercedes-Benz R500. The contact stated that while driving at an undisclosed speed, she became aware that the power steering was not functioning, after which the vehicle lost all power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. After a visual inspection of the engine compartment, the contact observed an unknown fluid covering various components. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the power steering pump. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 140,000.

I was purchasing a 2006 Mercedes Benz R500 Black on November 3,2021, VIN: [XXX]. in the process of driving the vehicle less than ten miles, part of the part of transmission case broke off. The steering was hard to turn and this is a Salvage vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

HAVE COMPUTER ISSUES THAT ARE REPORTING AND SHUTTING DOWN BRAKING SYSTEMS, SPEED CONTROLS, EPS, ABS. INDEPENDENT MECHANIC (MERCEDES SPECIALIST) REPORTS THIS IS A WELL KNOWN PROBLEM ON MODEL YEARS 2005 AND UP, HE HAS MULTIPLE VEHICLES IN FOR REPAIRS TO ELECTRONIC SYSTEMS. I JUST SPENT 1,384.00 PLUS A WEEK LATER, MORE CODES MEANING ANOTHER 600+ TO REPAIR. HE SAYS THESE ELECTRONICS SYSTEMS ARE A CONSTANT SOURCE OF HIS INCOME. THE RCLASS IS CAUSING ME BREAKDOWNS, IF I TURN OFF ENGINE WHEN IT IS HOT, I WILL BE STALLED AND UNABLE TO CRANK IT UNTIL IT COOLS OFF. TALK ABOUT BEING UNSAFE, IF I HAVE A FLAT ON INTERSTATE, AND TURN OFF ENGINE, I WILL BE STUCK UNTIL ENGINE COOLS. STEERING WHEEL SENSORS ARE STILL BAD AND HE IS LOCKED OUT OF THAT PART OF THE COMPUTER, UNTIL HE CAN FIND THE OPEN CIRCUIT OR REPLACE SENSORS. ANOTHER 4 OR 5 HOURS OF TIME THAT HE THINKS IT WILL TAKE TO FIND THE PROBLEM. NOTE: WHEN THE STEERING WHEEL SENSORS REPORT PROBLEMS, IT SHUTS DOWN YOUR AUTOMATIC BRAKING SYSTEMS AND CRUISE CONTROL SYSTEMS. RANT OVER. WISH I HAD NEVER BOUGHT IT. *TR

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R500. THE CONTACT STATED THAT WHEN MAKING TURNS, SHE HEARD A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER INSPECTION, THEY ADVISED HER THAT THE POWER STEERING FLUID WAS LOW. THE VEHICLE WAS REPAIRED BY ADDING POWER STEERING FLUID. IMMEDIATELY AFTER LEAVING, THE FAILURE RECURRED. THE CONTACT LATER TOOK HER VEHICLE TO ANOTHER MECHANIC AND THEY ADVISED HER THAT THE POWER STEERING RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE CURRENT MILEAGE WAS APPROXIMATELY 96,500. *TR RETURNED BY USPS ON 4/10/2013. 2ND ATTEMPT ON 4/10/2013 FAILED. *KB