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2009 Mercedes Benz ML350

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2009 Mercedes Benz ML350 do not stand out strongly from the model-year median of 51.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

51 reports with mileage · 42 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seat Belts. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports6 fire reports3 injury reports

Air Bags complaints

40 reports
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Mileage unknown · Nov 18, 2017
Air BagsElectrical SystemWheels

SINCE I GOT MY CAR ML 350 2009 HAVE TO MANY PROBLEMS LIKE CHANGING TIRES EVERY 3 MOUNTHS PLUS ALIGNMENT NEVER DONE CORRECTLY , I HAVE CONTACTED FROM SOMEHOW TO CHANGE MY AIRBAGS AND AFTER I COMPLETED ALL INFORMATION BUT THEY NEVER GOT BACK TO ME . PLUS I HAVE SERIES ELCTRICAL ISSUE WITH THE WINDOW ,BACKUP CAMERA,DOOR PANELS AND …

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SINCE I GOT MY CAR ML 350 2009 HAVE TO MANY PROBLEMS LIKE CHANGING TIRES EVERY 3 MOUNTHS PLUS ALIGNMENT NEVER DONE CORRECTLY , I HAVE CONTACTED FROM SOMEHOW TO CHANGE MY AIRBAGS AND AFTER I COMPLETED ALL INFORMATION BUT THEY NEVER GOT BACK TO ME . PLUS I HAVE SERIES ELCTRICAL ISSUE WITH THE WINDOW ,BACKUP CAMERA,DOOR PANELS AND CROSS CONTROL IS NOT WORKING AT ALL WHEN I USE IT FOR A LONG TRIP OR DRIVE ON THE HIGHWAY SPECIALS WHEN IS THERE FOGG AT THE STREET . AND THE LIGHT I CHANGED IT TO MANY TIME BUT STILL NEVER GOT STRONG ENOUGH TO SEE IN THE FRONT OF ME WHILE I AM DRIVING . I WISHED I NEVER HAVE MERCEDES AND I WILL NEVER DO IT AGAIN.

NHTSA ODI #11047244

Mileage unknown · Nov 15, 2017
Air Bags

TAKATA RECALL - IN JUNE 2016 I RECEIVED THE MERCEDES BENZ RECALL LETTER. IT INCLUDES THE LANGUAGE "POSSIBLY CAUSING SERIOUS INJURY OR DEATH". WE VISITED THE DEALER TO ASK FOR RENTAL CAR REIMBURSEMENT. THE GENERAL MANAGER SAID NO. WE CALLED MB AND THEY SAID NO. THEY CALLED IT A "PRECAUTIONARY RECALL, NO NEED TO STOP DRIVING".…

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TAKATA RECALL - IN JUNE 2016 I RECEIVED THE MERCEDES BENZ RECALL LETTER. IT INCLUDES THE LANGUAGE "POSSIBLY CAUSING SERIOUS INJURY OR DEATH". WE VISITED THE DEALER TO ASK FOR RENTAL CAR REIMBURSEMENT. THE GENERAL MANAGER SAID NO. WE CALLED MB AND THEY SAID NO. THEY CALLED IT A "PRECAUTIONARY RECALL, NO NEED TO STOP DRIVING". A LETTER THAT INCLUDES LANGUAGE THAT THEIR CAR COULD CAUSE MY DEATH NEEDS MORE THAN CAUTION. I CHECKED WITH THE DEALER TODAY AND WITH MB AND STILL NO ESTIMATE OF WHEN REPLACEMENT BAGS WILL BE AVAILABLE.

NHTSA ODI #11046340

75,000 miles · Nov 14, 2017
Air Bags

TAKATA RECALL REPAIR/REPLACEMENT PARTS NOT AVAILABLE

NHTSA ODI #11045991

Mileage unknown · Nov 10, 2017
Air Bags

IT'S IN THE RECALL SCOPE OF TAKATA AIRBAG ISSUED JAN 2016 BUT SO FAR MERCEDES DEALER SAID THE PARTS ARE STILL NOT AVAILABLE FOR THE RECALL WITHOUT COMMIT DATE WHEN PARTS WILL BE AVAILABLE. IT HAS BEEN ALMOST 2 YEARS SINCE THE RECALL WAS ISSUED. BY DRIVING A CAR WITH DEFECTIVE AIRBAG EVERYDAY, OUR LIVES ARE IN DANGER.

NHTSA ODI #11045109

Mileage unknown · Nov 9, 2017
Air Bags

TAKATA RECALL....I HAVE SUBMITTED MY CLAIM WHEN I FIRST RECEIVED THE RECALL IN 2016 TO MY LOCAL DEALERSHIP IN A CHERRY HILL NJ AND HAVE BEEN TOLD THAT THEY STILL DO NOT HAVE REPLACEMENT AIRBAGS FOR ME. I JUST RECEIVED A NOTICE THAT THE MANUFACTURER IS FILING FOR BANKRUPTCY AND MY CAR IS STILL WITHOUT SAFE AIRBAGS. I DO NOT HAVE …

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TAKATA RECALL....I HAVE SUBMITTED MY CLAIM WHEN I FIRST RECEIVED THE RECALL IN 2016 TO MY LOCAL DEALERSHIP IN A CHERRY HILL NJ AND HAVE BEEN TOLD THAT THEY STILL DO NOT HAVE REPLACEMENT AIRBAGS FOR ME. I JUST RECEIVED A NOTICE THAT THE MANUFACTURER IS FILING FOR BANKRUPTCY AND MY CAR IS STILL WITHOUT SAFE AIRBAGS. I DO NOT HAVE THE MONEY TO REPLACE THEM ON MY OWN, THEY WERE SUPPOSED TO BE A COVERED REPAIR.I RELY ON MY VEHICLE EVERYDAY.

NHTSA ODI #11045044

Mileage unknown · Nov 8, 2017
Air Bags

TAKATA RECALL ON AIRBAGS - WITH NO FIX FOR 2 YEARS? DOES IT NEED TO BE FIXED?

NHTSA ODI #11044483

Mileage unknown · Nov 7, 2017
Air Bags

'TAKATA RECALL" MERCEDES BENZ HAS FAILED TO REPAIR MY ML350W4 IN A TIMELY MANNER! "TAKATA RECALL"

NHTSA ODI #11044359

Mileage unknown · Nov 7, 2017
Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE DEALER WAS NOT NOTIFIED. AN INDEPE…

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TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE DEALER WAS NOT NOTIFIED. AN INDEPENDENT MECHANIC ADVISED THE CONTACT TO REPLACE THE DRIVER'S AIR BAG. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE AWAITING ALLOCATION FROM THE GOVERNMENT FOR THE AIR BAGS. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #11044145

Mileage unknown · Nov 6, 2017
Air Bags

TAKATA BEGAN SENDING ME NOTIFICATION OF AIRBAG RECALL FOR MY VEHICLE MORE THAN ONE YEAR AGO. I HAVE BEEN ATTEMPTING EVER SINCE TO SCHEDULE AN APPOINTMENT TO GET THE AIRBAG REPLACED AS PER THEIR INSTRUCTION AT MERCEDES BENZ DEALERS NEAR ME IN LOS ANGELES. EACH MB DEALER CONTINUES TO STATE THAT THEY DO NOT HAVE THE PARTS IN YET - …

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TAKATA BEGAN SENDING ME NOTIFICATION OF AIRBAG RECALL FOR MY VEHICLE MORE THAN ONE YEAR AGO. I HAVE BEEN ATTEMPTING EVER SINCE TO SCHEDULE AN APPOINTMENT TO GET THE AIRBAG REPLACED AS PER THEIR INSTRUCTION AT MERCEDES BENZ DEALERS NEAR ME IN LOS ANGELES. EACH MB DEALER CONTINUES TO STATE THAT THEY DO NOT HAVE THE PARTS IN YET - THAT THEY ARE WAITING. IN THE MEANTIME, THIS IRRESPONSIBLE DELAY IN PROVIDING DEALERS WHAT THEY NEED TO SCHEDULE AND PERFORM THE REPAIR IMPERILS ME AND MY PASSENGERS EACH TIME I DRIVE THE CAR, AS WELL AS GREATLY INHIBITS MY ABILITY TO SELL THE CAR FOR FULL VALUE. THANK YOU.

NHTSA ODI #11043931

150,000 miles · Nov 1, 2017
Air Bags

TAKATA RECALL., RECALLED AIRBAG HAS NOT BEEN REPLACED. TAKATA HAS FILED FOR CHAPTER 11 BANKRUPTCY. MERCEDES DEALER TOLD ME THAT THEY DO NOT HAVE THE AIRBAG NEEDED FOR THE RECALL..

NHTSA ODI #11042218

Official recalls

3

24V298000 · Service Brakes, Hydraulic:power Assist:vacuum

Apr 26, 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Consequence & remedy

Consequence: Reduced brake performance or brake failure can increase the risk of a crash.

Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.

22V315000 · Service Brakes, Hydraulic:power Assist:vacuum

May 9, 2022

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Consequence & remedy

Consequence: Reduced brake performance or brake failure can increase the risk of a crash.

Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.

16V081000 · Air Bags:frontal:driver Side:inflator Module

Feb 11, 2016

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.