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2003 Mercedes Benz E320

Owner reports · Recalls · Investigations

More warning signs than most E320 years

Owner complaints for the 2003 Mercedes Benz E320 are substantially higher than the model-year median of 42.5.

About this comparison →

When problems were reported

Mileage at the reported incident

162 reports with mileage · 52 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports1 fire reports8 injury reports

What owners actually said

214 reports
60,000 miles · Sep 15, 2015
Service Brakes

I WAS TRAVELING ON A SECONDARY ROAD AT A SPEED OF 30MPH WHEN THE MFD TURNED RED, STARTED BEEPING AND STATED BRAKE FAILURE, STOP DRIVING. WHEN I ATTEMPTED TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR AND THE TRANSMISSION AUTOMATICALLY DOWN SHIFTED. AFTER PULLING THE CAR TO THE SIDE OF THE ROAD, I PUT THE TRANSMISSION IN PARK WHERE…

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I WAS TRAVELING ON A SECONDARY ROAD AT A SPEED OF 30MPH WHEN THE MFD TURNED RED, STARTED BEEPING AND STATED BRAKE FAILURE, STOP DRIVING. WHEN I ATTEMPTED TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR AND THE TRANSMISSION AUTOMATICALLY DOWN SHIFTED. AFTER PULLING THE CAR TO THE SIDE OF THE ROAD, I PUT THE TRANSMISSION IN PARK WHERE IT LOCKED IN PLACE. AFTER FIFTEEN MINUTES THE SBC RESET ITSELF AND THE TRANSMISSION UNLOCKED. THE VEHICLE WAS REMOVED TO THE MERCEDES DEALER WHERE I PURCHASED IT. THE MERCEDES TECH STATED THAT THE SBC NEEDS TO BE REPLACED. I WAS TOLD THERE WAS A 10 YEAR WARRANTY ON THE SBC UNIT, BUT IT EXPIRED IN JUNE 2013. I AM THE ORIGINAL OWNER AND MERCEDES BENZ USA STATED THAT THEY DID NOT NOTIFY THE OWNERS OF THE WARRANTY EXTENSION OR OF THE PROBLEMS WITH THE SBC. THE COST TO REPLACE THE SBC IS $2,000.

NHTSA ODI #10764033

130,000 miles · Aug 14, 2015
Service Brakes

WHEN I'M STOPING THE CAR, THE BREAKS DID NOT WORK AS IT SHOULD, AND THE STOP DISTANCE INCREASED BY 50% !! ON AUGUST 10TH I WAS IN THE ON THE WAY BETWEEN CHARLOTTE AND NASHVILLE, IN THE MOUNTAINS CURVES WAY DOWN, I USED THE BREAKS, THE CAR ALMOST GOT OUT OF CONTROL.... I FELT LIKE THE FRONT AND REAR BREAKS DON'T DO ANY SYNCHRONI…

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WHEN I'M STOPING THE CAR, THE BREAKS DID NOT WORK AS IT SHOULD, AND THE STOP DISTANCE INCREASED BY 50% !! ON AUGUST 10TH I WAS IN THE ON THE WAY BETWEEN CHARLOTTE AND NASHVILLE, IN THE MOUNTAINS CURVES WAY DOWN, I USED THE BREAKS, THE CAR ALMOST GOT OUT OF CONTROL.... I FELT LIKE THE FRONT AND REAR BREAKS DON'T DO ANY SYNCHRONIZATION TO STOP THE CAR, ITS MAKING THE CAR LOSING CONTROL ON THE CURVES..... I RED ON THIS ISSUE ON INTERNET I FOUND THAT MERCEDES HAS USED A NEW BREAKING SYSTEM FOR THIS CAR AND STOP INSTALLING THIS SYSTEM IT IN 2006! THE REASON WHY THEY STOP USING THIS BECAUSE IT 100% ELECTRONIC BREAKS SYSTEM, IT CALLED SBC (SENSOTRONIC BRAKE CONTROL ) WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.

NHTSA ODI #10748819

69,502 miles · Jun 16, 2015
Electrical System

VEHICLE ENGINE SUDDENLY AND WITHOUT WARNING STOPPED RUNNING WHILE BEING DRIVEN. THIS COULD HAVE CAUSED A SERIOUS OR FATAL ACCIDENT IF IT HAD OCCURRED ON A MAJOR HIGHWAY. MERCEDES BENZ OF WEST CHESTER REPLACED THE CRANKSHAFT POSITION SENSOR. THE OCCURRENCE WAS STORED IN VEHICLE ELECTRONICS. THE FAULT WAS AN ELECTRICAL SHORT I…

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VEHICLE ENGINE SUDDENLY AND WITHOUT WARNING STOPPED RUNNING WHILE BEING DRIVEN. THIS COULD HAVE CAUSED A SERIOUS OR FATAL ACCIDENT IF IT HAD OCCURRED ON A MAJOR HIGHWAY. MERCEDES BENZ OF WEST CHESTER REPLACED THE CRANKSHAFT POSITION SENSOR. THE OCCURRENCE WAS STORED IN VEHICLE ELECTRONICS. THE FAULT WAS AN ELECTRICAL SHORT IN THE CRANKSHAFT POSITION SENSOR. MERCEDES DETERMINED THE CRANKSHAFT SENSOR GETS HOT WHEN ENGINE RUNNING AND CAUSES INTERNAL RESISTANCE TO RISE TO THE POINT OF SHORTING OUT. MERCEDES BENZ STATED THAT A FAILURE OF THIS PART SHOULD NOT HAVE SHUT THE VEHICLE OFF COMPLETELY BUT RATHER SHOULD HAVE RESULTED IN THE VEHICLE NOT BEING ABLE TO BE RESTARTED ONCE IT WAS STOPPED IN ORDINARY OPERATION. THIS IS VERY DANGEROUS!

NHTSA ODI #10725603

Mileage unknown · Jun 15, 2015
Service Brakes

VEHICLE PRESENTED WITH RED LIGHT INDICATING TO TAKE VEHICLE TO WORKSHOP IN RED. BRAKING WAS EXTREMELY DIFFICULT, SRS SYSTEM STALLED THE VEHICLE, EMERGENCY MODE WAS ACTIVITED,WE WERE UNABLE, AT FIRST TO TURN ON THE IGNITION SWITCH. THE VEHICLE OPERATED AS IF IT WAS PARALYZED. WE FINALLY GOT THE VEHICLE TO RUN AND RESET THE CODE B…

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VEHICLE PRESENTED WITH RED LIGHT INDICATING TO TAKE VEHICLE TO WORKSHOP IN RED. BRAKING WAS EXTREMELY DIFFICULT, SRS SYSTEM STALLED THE VEHICLE, EMERGENCY MODE WAS ACTIVITED,WE WERE UNABLE, AT FIRST TO TURN ON THE IGNITION SWITCH. THE VEHICLE OPERATED AS IF IT WAS PARALYZED. WE FINALLY GOT THE VEHICLE TO RUN AND RESET THE CODE BY TURNING THE STEERING WHEEL. THE VEHICLE IS VERY DANGEROUS TO DRIVE IF YOU ARE NOT PREPARED FOR LONGER STOPPING DISTANCES, THANKFULLY MY HUSBAND WAS ABLE TO GET THE VEHICLE TO THE DEALERSHIP. I FOUND MYSELF NOT STRONG ENOUGH TO PRESS ON THE BRAKE PEDAL FOR ADEQUATE BRAKING DISTANCE. THIS CAR LEFT ME WITH NO BRAKES AT ALL DRIVING WITH CHILDREN IN THE CAR. THIS I'D NOT SAFE!

NHTSA ODI #10725434

125,000 miles · May 26, 2015
Air BagsFuel/propulsion SystemService Brakes

VEHICLE PRESENTED WITH RED LIGHT INDICATING TO TAKE VEHICLE TO WORKSHOP IN RED. BRAKING WAS EXTREMELY DIFFICULT, SRS SYSTEM STALLED THE VEHICLE, EMERGENCY MODE WAS ACTIVITED,WE WERE UNABLE, AT FIRST TO TURN ON THE IGNITION SWITCH. THE VEHICLE OPERATED AS IF IT WAS PARALYZED. WE FINALLY GOT THE VEHICLE TO RUN AND TURNED VEHICLE…

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VEHICLE PRESENTED WITH RED LIGHT INDICATING TO TAKE VEHICLE TO WORKSHOP IN RED. BRAKING WAS EXTREMELY DIFFICULT, SRS SYSTEM STALLED THE VEHICLE, EMERGENCY MODE WAS ACTIVITED,WE WERE UNABLE, AT FIRST TO TURN ON THE IGNITION SWITCH. THE VEHICLE OPERATED AS IF IT WAS PARALYZED. WE FINALLY GOT THE VEHICLE TO RUN AND TURNED VEHICLE INTO MB DEALERSHIP. WE WERE INFORMED THAT THE SBC UNIT WAS IN NEED OF REPLACEMENT, WE WERE BESET WITH 1,800.00 REPAIR. THE VEHICLE IS VERY DANGEROUS TO DRIVE IF YOU ARE NOT PREPARED FOR LONGER STOPPING DISTANCES, THANKFULLY MY HUSBAND WAS ABLE TO GET THE VEHICLE TO THE DEALERSHIP. I FOUND MYSELF NOT STRONG ENOUGH TO PRESS ON THE BRAKE PEDAL FOR ADEQUATE BRAKING DISTANCE. FUEL: UPON FUELING VEHICLE, THE FUEL HANDLE WILL STOP AND IMMENSE AMOUNTS OF FUEL WILL SPURT OUT FROM FUEL TANK. THERE IS ALSO A SMELL OF GAS/FUEL IN THE CABIN AFTER FILL UP. THIS CREATES A HUGE SPILL AND NOTIFICATION TO ATTENDANT. TAKES UP A GREAT AMOUNT OF TIME TO FILL UP TANK. SURPRISINGLY WE HAVEN'T BEEN CHARGED FOR FUEL SPILLS. SRS: LIGHT ON FOR SAFETY RESPONSE SYSTEM, SHORTLY AFTER VISIT AT MB DEALERSHIP. HAVE NOT TAKEN VEHICLE TO MB DEALERSHIP FOR FEAR OF ANOTHER EXPENSIVE REPAIR.

NHTSA ODI #10721468

85,000 miles · Apr 17, 2015
Air BagsService Brakes

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I DO BELIEVE THAT THIS ISSUE IS RELAYED IN…

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THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I DO BELIEVE THAT THIS ISSUE IS RELAYED IN THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006.I PURCHASED THE VEHICLE IN DECEMBER OF 2007 AS A USED VEHICLE WITH APROX. 40,000 MILES. I HAVE NOT BEEN SENT ANYTHING FROM MBENZ NOTIFYING OF THIS ISSUE.VEHICLE PUT IN SHOP 4-16-20015 AT MERCEDES. DIAGNOSIS WAS FAULTY SBC PUMP SYSTEM AT A COST FOR REPAIR $2400.00. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.LASTLY, PASSENGER AIR BAG LIGHT HAS BEEN ON SINCE SHORTLY AFTER PURCHASING THE VEHICLE. KNOWN AS THE SRS SYSTEM.THIS ISSUE IS SPELLED OUT AS A MAJOR SAFETY CONCERN IN MERCEDES E CLASS OPERATOR'S MANUAL, TOLD BY MERCEDES SERVICE DEPT,THIS IS A $800.00 BILL TO HAVE REPAIRED. QUESTION,, DOES SOMETHING TRAGIC HAVE TO HAPPEN BEFORE, MERCEDES BENZ LIVE UP TO THEIR OBLIGATION OF KEEPING THOSE WHO PURCHASE THEIR VEHICLE,,,,,SAFE. *TR

NHTSA ODI #10706233

100,000 miles · Apr 6, 2015
Fuel/propulsion System

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. AFTER REFUELING THE VEHICLE, THERE WERE STRONG FUEL FUMES EMITTING FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAIL…

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TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. AFTER REFUELING THE VEHICLE, THERE WERE STRONG FUEL FUMES EMITTING FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI #10704057

100 miles · Apr 6, 2015
Fuel/propulsion System

THERE IS A GAS LEAK ON THE SENDING UNIT (FUEL TANK) WHEN THE VEHICLE IS FILLED WITH FUEL. THIS IS AN EXTREMELY DANGEROUS ISSUE, AND IT IS COMMON WITH THE MERCEDES BENZ E320. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF MY CHILD WHO COMPLAINS OF THE STRONG SMELL OF GAS WHILE RIDING IN THE CAR. IT LEAVES THE SMELL OF GAS IN …

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THERE IS A GAS LEAK ON THE SENDING UNIT (FUEL TANK) WHEN THE VEHICLE IS FILLED WITH FUEL. THIS IS AN EXTREMELY DANGEROUS ISSUE, AND IT IS COMMON WITH THE MERCEDES BENZ E320. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF MY CHILD WHO COMPLAINS OF THE STRONG SMELL OF GAS WHILE RIDING IN THE CAR. IT LEAVES THE SMELL OF GAS IN MY GARAGE AS WELL.. *TR

NHTSA ODI #10704053

153,000 miles · Mar 24, 2015
Service Brakes

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED CONTINUOUSLY WITHOUT THE IGNITION BEING TURNED TO THE ON POSITION. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE SBC UNITED NEEDED TO BE REPLACED…

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TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED CONTINUOUSLY WITHOUT THE IGNITION BEING TURNED TO THE ON POSITION. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE SBC UNITED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

NHTSA ODI #10701318

120,000 miles · Feb 25, 2015
Service Brakes

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE…

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THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.

NHTSA ODI #10690503

Official recalls

2

24V874000 · Visibility:sun/moon Roof Assembly

Nov 19, 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence & remedy

Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

19V918000 · Visibility:sun/moon Roof Assembly

Dec 20, 2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence & remedy

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA13003 · Fuel Leakage From The Fuel Tank

Opened Mar 15, 2013 · Closed Dec 19, 2014

Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Additional source detail variants (6)

Fuel System, Gasoline:delivery:fuel Pump

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un