NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
41 reportsMileage unknown · May 21, 2021
Service Brakes
Vehicle had a blow out on highway. Pull onto right shoulder doing about 60mph. Pressed the brakes and would not stop. Kept pressing brake and pumping the brakes and would not stop. was going around 50mph on the shoulder. After 15 seconds of pressing the brakes, car decided to brake. Checked brake lines, brake fluid and everythin…
Read full complaint
Vehicle had a blow out on highway. Pull onto right shoulder doing about 60mph. Pressed the brakes and would not stop. Kept pressing brake and pumping the brakes and would not stop. was going around 50mph on the shoulder. After 15 seconds of pressing the brakes, car decided to brake. Checked brake lines, brake fluid and everything was correct and not leaking and drove the car back home slowly with spare on. ESP and ABS error came on. No other warning came on.
NHTSA ODI #11418001
Mileage unknown · Jul 1, 2020
Visibility
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANU…
Read full complaint
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11331922
65,000 miles · Feb 26, 2020
Electronic Stability Control (esc)Service Brakes
WHILE DRIVING, WITH SHORT BEEPS , THE SBC IN MY W211 GIVES A SHORT WARNING AND FAILS COMPLETELY. IT IS VERY RISKY TO DRIVE AFTER THAT. WITH SUCH AN EXPENSIVE CAR THE RELIABILITY HAS BEEN COMPROMISED. IF THERE IS A RECALL IT WOULD HELP MANY OWNERS.
NHTSA ODI #11311560
200,000 miles · May 7, 2019
Service BrakesUnknown Or Other
IN JANUARY 2018, MY CAR HAD DEVELOPED SBC MALFUNCTION ISSUES AND I TOOK IT TO THE AND THEY QUOTED ME $ 2,700+/- TO FIX THE ISSUE. I THEN CALLED MB USA AND THEY TOLD ME THAT THE SBC UNIT WARRANTY WAS EXTENDED FOR 10YRS AND THAT I HAD JUST CROSSED THAT LIMIT. I THEN REACHED OUT TO A PRIVATE MECHANIC WHO AGREED TO REPLACE THE UNIT …
Read full complaint
IN JANUARY 2018, MY CAR HAD DEVELOPED SBC MALFUNCTION ISSUES AND I TOOK IT TO THE AND THEY QUOTED ME $ 2,700+/- TO FIX THE ISSUE. I THEN CALLED MB USA AND THEY TOLD ME THAT THE SBC UNIT WARRANTY WAS EXTENDED FOR 10YRS AND THAT I HAD JUST CROSSED THAT LIMIT. I THEN REACHED OUT TO A PRIVATE MECHANIC WHO AGREED TO REPLACE THE UNIT FOR $865 (PLEASE SEE THE ATTACHED RECEIPT). I WAS ABLE TO PURCHASE THE SBC UNIT FROM MB OF CLEAR LAKE FOR $1,045.70 . THUS, I WAS ABLE TO GET THE CAR REPAIR AND SAVE MY SELF ABOUT $1,000 AS MB WAS NOT COVERING ITS REPAIR. ON SEPTEMBER 2018 I RECEIVED A LETTER FROM MB USA, INDICATING THAT THE COST OF THE REPAIR IS REIMBURSABLE. I REACHED OUT TO THE DEALER AND PROVIDED ALL THE DOCUMENTS THAT THEY REQUESTED. HOWEVER, I WAS TOLD THE REPAIR CAN BE REIMBURSED ONLY IF IT WAS DONE BY AN AUTHORIZED DEALER. I BELIEVE THIS IS NOT A FAIRWAY TO RESOLVE THE ISSUE WHEN ALL THE RELEVANT DOCUMENTS ARE AVAILABLE FOR A LEGITIMATE REIMBURSABLE. MB I BELIEVE IS NOT ACTING IN GOOD FAITH AND I NEED YOUR ASSISTANCE IN RECOVERING MY DUE REFUND FOR A FAULTY SBC UNIT. I HAVE SENT A LETTER TO MB USA AND THEY REACHED OUT TO ME WITH THE ANSWER, "NOT UNLESS REPAIR DONE BY AN AUTHORIZED DEALER" THANK YOU.
NHTSA ODI #11206023
127,000 miles · Oct 10, 2018
Service Brakes
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E320. WHILE OPERATING THE VEHICLE, THE SERVICE BRAKE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS AND BRAKE ROTORS, BUT THE FAILURES CONTINUED. THE MANUFAC…
Read full complaint
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E320. WHILE OPERATING THE VEHICLE, THE SERVICE BRAKE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS AND BRAKE ROTORS, BUT THE FAILURES CONTINUED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 127,000.
NHTSA ODI #11139421
108,000 miles · Sep 6, 2017
Air BagsSeat Belts
MY AIRBAGS SELF DEPLOYED WHILE I WAS DRIVING. I HAD JUST LEFT WORK AND DRIVING NORTHBOUND ON THE WEST SAM HOUSTON TOLLWAY APPROACHING THE TOLL STATION AT HIGHWAY SPEEDS. THERE WAS AN INCREDIBLY LOUD EXPLOSION AND AND HARD PERCUSSION AS THE AIRBAGS SELF DEPLOYED WHILE I WAS DRIVING. I THOUGHT I HAD BEEN PUNCHED OR SHOT IN THE …
Read full complaint
MY AIRBAGS SELF DEPLOYED WHILE I WAS DRIVING. I HAD JUST LEFT WORK AND DRIVING NORTHBOUND ON THE WEST SAM HOUSTON TOLLWAY APPROACHING THE TOLL STATION AT HIGHWAY SPEEDS. THERE WAS AN INCREDIBLY LOUD EXPLOSION AND AND HARD PERCUSSION AS THE AIRBAGS SELF DEPLOYED WHILE I WAS DRIVING. I THOUGHT I HAD BEEN PUNCHED OR SHOT IN THE GUT. THE PASSENGER SIDE CURTAIN DROPPED DOWN AND THE RIGHT REAR PASSENGER SIDE DOOR BAG DEPLOYED. THE SEATBELT AROUND MY WAIST AND SHOULDER TIGHTENED. FORTUNATELY, I KEPT IT TOGETHER AND DROVE DIRECTLY TO THE DEALERSHIP. I HAD NOT HIT ANYTHING, RUN OVER A POTHOLE, SWERVED OR OTHERWISE MAKE ANY SUDDEN DIRECTION CHANGE. I WAS IMMEDIATELY CALLED BY AN OPERATOR ON THE MERCEDES EMERGENCY SYSTEM WITHIN THE CAR. SO MERCEDES IS AWARE OF THE INCIDENT AT THE TIME IT HAPPENED. SHE ASKED IF I NEEDED AN AMBULANCE OR POLICE. I TOLD HER THAT THE AIRBAGS HAD DEPLOYED ON THEIR OWN AND THAT I WAS PHYSICALLY OK. ADDITIONALLY, I DROVE IMMEDIATELY TO STAR MOTOR DEALERSHIP WHERE THEY LOOKED AT MY VEHICLE LESS THAN 20 MINUTES AFTER IT OCCURRED. THE SERVICE ADVISER AND SOME OF THE TECHNICIANS QUICKLY LOOKED AT THE VEHICLE (IT WAS NEAR CLOSING TIME). THEY SAID THEY COULD NOT READ THE CODES OTHER THAN THE SRS FAULT. I WAS ADVISED THAT IT WOULD LIKELY BE CHEAPER TO FIX AT A BODY SHOP THAN AT THE DEALER. I LATER FOUND THAT THE DRIVER SIDE REAR SEATBELT HAD ALSO DEPLOYED AND WAS TIGHTENED.
NHTSA ODI #11021798
149,000 miles · Aug 3, 2017
Service Brakes
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E320. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS MANUFACTURED SO THAT AFTER THE BRAKE PEDAL WAS DEPRESSED OVER 300,000 TIMES, THE BRAKES WOULD FAIL. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE SBC BRAKE UNIT FAILED. TH…
Read full complaint
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E320. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS MANUFACTURED SO THAT AFTER THE BRAKE PEDAL WAS DEPRESSED OVER 300,000 TIMES, THE BRAKES WOULD FAIL. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE SBC BRAKE UNIT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT IT WAS A KNOWN FAILURE AND EXTENDED THE WARRANTY AN ADDITIONAL 10 YEARS; HOWEVER, THE CONTACT'S VEHICLE SURPASSED THE WARRANTY EXTENSION BY SIX MONTHS. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
NHTSA ODI #11012501
78,000 miles · Jan 11, 2017
Service Brakes
CAR HAS "SENSOTRONIC BRAKING SYSTEM", SBC, THAT UPON FAILURE RENDERS THE CAR UNSAFE AS ONLY THE FRONT WHEEL BRAKES WILL HAVE PARTIAL HYDRAULIC POWER TO STOP THE CAR. REF: MB BULLETIN "S142.46-P-0012A" FAILURE OCCURS WITHOUT PRIOR WARNING OR BRAKE DEGRADATION. MY CAR HAS HAD SEVERAL TRANSITORY FAILURES AS I WAS DRIVING. ONLY…
Read full complaint
CAR HAS "SENSOTRONIC BRAKING SYSTEM", SBC, THAT UPON FAILURE RENDERS THE CAR UNSAFE AS ONLY THE FRONT WHEEL BRAKES WILL HAVE PARTIAL HYDRAULIC POWER TO STOP THE CAR. REF: MB BULLETIN "S142.46-P-0012A" FAILURE OCCURS WITHOUT PRIOR WARNING OR BRAKE DEGRADATION. MY CAR HAS HAD SEVERAL TRANSITORY FAILURES AS I WAS DRIVING. ONLY TURNING OFF THE KEY AND THEN BACK ON AGAIN DID I REGAIN NORMAL BRAKING. ALSO UPON SBC FAILURE THE BRAKE PEDAL ALMOST GOES DOWN TO THE FLOOR WITH A FUNCTIONING REVERSION TO "HYDRAULIC MODE." MERCEDES BENZ SHOULD IMMEDIATELY RECALL AND REPLACE ALL SBC UNITS ASAP TO ELIMINATE THIS "TIME BOMB." *TR
NHTSA ODI #10944461
176,500 miles · May 16, 2016
Fuel/propulsion System
PERSISTENT SMELL OF DIESEL IN CABIN AFTER FILLING TANK. LEAK ISOLATED TO RIGHT SIDE (PASSENGER SIDE) FUEL SENDER CAP UNDER REAR SEATS. SAME AS GASOLINE VERSIONS, THIS REALLY HAPPENS IN THE CDI OR DIESEL VERSIONS AS WELL. THE WARRANTY EXTENSION/RECALL SHOULD APPLY TO THESE CARS AS WELL!
NHTSA ODI #10865269
125,000 miles · Apr 12, 2016
Air BagsCrashInjury
I WAS INVOLVED IN AN ACCIDENT SAT. APRIL 9, 2016. I STRUCK ANOTHER VEHICLE THAT WAS STOPPED DEAD STILL IN THE ROAD. MY AIR BAGS DID NOT DEPLOY . I WAS TRAVELING AT A SPEED OVER 30 MILES AN HOUR BUT LESS THAN 45 MPH AND THE IMPACT WAS DEAD ON, NO GLANCING BLOW. THE ACCIDENT HAPPENED ON A STATE HIGHWAY ABOUT 10 P.M.
NHTSA ODI #10855019
Official recalls
4Nov 19, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Dec 23, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mar 19, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Dec 20, 2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration