Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
00–25K
225–50K
550–75K
275–100K
6100–150K
16150K+
31 reports with mileage · 13 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports2 fire reports4 injury reports
What owners actually said
44 reports
Mileage unknown · Mar 20, 2025
SteeringSuspensionWheels
My car passenger side control arm has dry rotted and cracked in half I noticed this because my car steering wheel has never turned all the way to the right side so as I pulled up to the store, I had got out my car to check to see what the problem was and come to find out that the lower control arm by the lower ball joint was cra…
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My car passenger side control arm has dry rotted and cracked in half I noticed this because my car steering wheel has never turned all the way to the right side so as I pulled up to the store, I had got out my car to check to see what the problem was and come to find out that the lower control arm by the lower ball joint was cracked in half from the control arm
NHTSA ODI #11649473
Mileage unknown · Mar 18, 2025
Tires
I purchased 4 brand new tires from Firestone. They said tires has warranty and lifetime rotation as long as I own the car. I didn't receive any documentation about it or email shows my warranty. My right rear tire exploded in middle of highway. It was so hard to pull over almost got into an accident. I put my spare tire and ch…
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I purchased 4 brand new tires from Firestone. They said tires has warranty and lifetime rotation as long as I own the car. I didn't receive any documentation about it or email shows my warranty. My right rear tire exploded in middle of highway. It was so hard to pull over almost got into an accident. I put my spare tire and checked tire if it caused by screw or any object there was nothing wrong with it. My tire just broke on side wall. I call Firestone center explained what's happened and I said I need to know what's wrong with the tire. I have 3 more the same tires I don't want to die. They gave me inspection number and take it to place I purchased and install my tire. I left my key and gave them inspection number. Next day they put new tire and charge me money for install no explain about what's happened old tire. After install the new tire 2 of wheelnuts missing on it no information about it also. I don't want to die.they need take it seriously. Store address:1492 Annapolis Rd , Odenton, MD 21113 +1 410-305-7563 235 45 R17 97 W
NHTSA ODI #11649013
Mileage unknown · Jan 30, 2025
Service Brakes
i got abs warning on the dash board, anti lock brake warning, sbc warnings, brake shop warnings...messages, brake pedal travels to the floor,. not stopping the car at the least.
NHTSA ODI #11639783
140,000 miles · Dec 18, 2018
Air Bags
TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ E320 WAGON. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 20 MPH, THE SIDE AIR BAGS ON THE DRIVER'S SIDE AND THE FRONT AND REAR PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE MANUFACTURER WAS CONTACTED AND THE EXECUTIVE REFERRAL MANAGER STATED THAT THE…
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TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ E320 WAGON. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 20 MPH, THE SIDE AIR BAGS ON THE DRIVER'S SIDE AND THE FRONT AND REAR PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE MANUFACTURER WAS CONTACTED AND THE EXECUTIVE REFERRAL MANAGER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE DEALER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE FAILURE MILEAGE WAS 140,000.
NHTSA ODI #11162309
234,000 miles · Dec 8, 2018
Air BagsInjury
MY HUSBAND I WAS TRAVELING SOUTHBOUND I-99 AT A SPEED OF 65 WE BOTH HAD OUR SEATBELT ON AND AT 11.20AM MERCEDES SIDE AIRBAG DEPLOYED WITHOUT ANY CONTACT WITH ANOTHER VEHICLE OR ACCIDENT.. AIRBAG DEPLOYING CAUSING INJURY TO MYSELF HITTING MY FACE AND RIGHT SIDE OF MY BODY INCIDENTS HAPPENED AT (XXXXX) PARTS OF THIS DOCUMENT H…
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MY HUSBAND I WAS TRAVELING SOUTHBOUND I-99 AT A SPEED OF 65 WE BOTH HAD OUR SEATBELT ON AND AT 11.20AM MERCEDES SIDE AIRBAG DEPLOYED WITHOUT ANY CONTACT WITH ANOTHER VEHICLE OR ACCIDENT.. AIRBAG DEPLOYING CAUSING INJURY TO MYSELF HITTING MY FACE AND RIGHT SIDE OF MY BODY INCIDENTS HAPPENED AT (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11157044
280,000 miles · Dec 4, 2018
Air BagsInjury
MY HUSBAND DRIVING ON 99 FREEWAY GOING SOUTH BOUND AT 11:20AM SIDE PASSAGER AIRBAG DEPLOYED WITHOUT ANY IMPACT WITH ANY CAR I WAS IN PASSAGER SIT AIRBAG INJURED ME BLOWING UP IN MY FACE MY FACE IS BRUISE, INJURED MY HEAD AND RIGHT SIDE OF MY BODU
NHTSA ODI #11155822
160,000 miles · Sep 7, 2017
SteeringSuspension
WHILE PULLING OUT OF A PARKING LOT, THE FRONT LEFT CORNER OF CAR FELL DOWN AND THERE WAS A SOUND LIKE I HIT A POTHOLE. THE ROAD WAS CLEAR. AT THIS POINT THE VEHICLE BECAME DIFFICULT TO STEER. I HAD THE CAR TOWED TO MY HOUSE AND AFTER FURTHER INSPECTION, I NOTICED THE LOWER CONTROL ARM HAD ROTTED OUT AND BROKE.
NHTSA ODI #11022050
163,000 miles · Oct 15, 2015
Air BagsPower TrainFire
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. WHILE DRIVING 40 MPH, THE CONTACT HEARD A NOISE UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVESHAFT OF THE VEHICLE FRACTURED. IN ADDITION, THE CONTACT NOTICED SMOKE COMING FROM THE SIDE CURTAIN AIR BAG, BUT THE AIR BAG FAILED TO DEPLOY. THE AIR BAG WARN…
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TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. WHILE DRIVING 40 MPH, THE CONTACT HEARD A NOISE UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVESHAFT OF THE VEHICLE FRACTURED. IN ADDITION, THE CONTACT NOTICED SMOKE COMING FROM THE SIDE CURTAIN AIR BAG, BUT THE AIR BAG FAILED TO DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 163,000.
NHTSA ODI #10782299
205,000 miles · Sep 29, 2015
Air Bags
WHILE DRIVING 55MPH ON A STRAIGHT AND LEVEL ROAD, THE PASSENGER SIDE CURTAIN AND RIGHT REAR PASSENGER DOOR AIRBAGS DEPLOYED SUDDENLY AND WITHOUT WARNING. THE WEATHER CONDITIONS WERE CLEAR AND DRY. THE ROAD WAS ASPHALT AND ALSO DRY. THERE WERE NO OTHER VEHICLES NEARBY AND NOTHING IN THE ROAD WAS RUN OVER. THERE WAS NO CONTACT WIT…
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WHILE DRIVING 55MPH ON A STRAIGHT AND LEVEL ROAD, THE PASSENGER SIDE CURTAIN AND RIGHT REAR PASSENGER DOOR AIRBAGS DEPLOYED SUDDENLY AND WITHOUT WARNING. THE WEATHER CONDITIONS WERE CLEAR AND DRY. THE ROAD WAS ASPHALT AND ALSO DRY. THERE WERE NO OTHER VEHICLES NEARBY AND NOTHING IN THE ROAD WAS RUN OVER. THERE WAS NO CONTACT WITH ANY OBJECTS WHATSOEVER. THERE WERE NO CAUTION OR WARNING LIGHTS PRIOR TO THE EVENT. THE RED "SRS" LIGHT CAME ON SHORTLY AFTER THE AIR BAGS DEPLOYED.
NHTSA ODI #10778568
189,300 miles · Jun 4, 2015
Suspension
THE SPRING PERCH BROKEN ON THE CAR WHILE IT WAS PARKED, ALONG WITH THE PERCH THE SPRING BROKE AS WELL.
NHTSA ODI #10723330
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2000 Mercedes Benz E320 Problems, Complaints & Recalls | Skip That Year