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2003 Mercedes Benz E320

Owner reports · Recalls · Investigations

More warning signs than most E320 years

Owner complaints for the 2003 Mercedes Benz E320 are substantially higher than the model-year median of 42.5.

About this comparison →

When problems were reported

Mileage at the reported incident

162 reports with mileage · 52 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports1 fire reports8 injury reports

Service Brakes, Hydraulic complaints

18 reports
Clear category filter
Mileage unknown · Sep 18, 2015
Service Brakes, HydraulicSteering

I WAS DRIVING ON ROUTE 5, BRANCH AVE., NEAR CLINTON, MD, ABOUT 30 MPH, DOWN SLIGHT DECLINE OF A HILL, APPROACHING A PLACE IN THE ROAD WHERE CARS CAN ENTER THE HIGHWAY FROM BOTH THE LEFT AND THE RIGHT. AS WE NORMALLY DO, I PRESSED ON THE BREAKS TO SLOW DOWN, IN CASE ONE OF THE CARS SITTING ON BOTH THE LEFT AND RIGHT, DECIDED TO …

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I WAS DRIVING ON ROUTE 5, BRANCH AVE., NEAR CLINTON, MD, ABOUT 30 MPH, DOWN SLIGHT DECLINE OF A HILL, APPROACHING A PLACE IN THE ROAD WHERE CARS CAN ENTER THE HIGHWAY FROM BOTH THE LEFT AND THE RIGHT. AS WE NORMALLY DO, I PRESSED ON THE BREAKS TO SLOW DOWN, IN CASE ONE OF THE CARS SITTING ON BOTH THE LEFT AND RIGHT, DECIDED TO ENTER ON TO BRANCH AVE. MY BRAKES FAILED - THE FOOT PEDDLE WENT COMPLETELY TO THE FLOOR WHEN I WAS TRYING TO SLOW DOWN, THERE WAS LITTLE TO NO CONTROL IN THE STEERING WHEEL AND I LOOKED AT THE DASHBOARD AND IT WAS LIT UP IN RED WARNING LIGHTS , FIRST SAYING BRAKE NEED MAINTENANCE (OR SOMETHING) AT FIRST. I MANAGE TO GET THE CAR TO STEER TOWARDS THE RIGHT TO GET ON THE SIDE OF THE ROAD, HOPING THE ROUGH TERRAIN WOULD HELP TO SLOW THE CAR TO A STOP. BY THIS TIME THE RED WARNING LIGHTED UP DASH BOARD SAID STOP, BRAKE FAILURE OR SOMETHING. THE CAR FINALLY STOPPED AND I TURNED IF OFF. I AM 59 YEAR OLD WOMAN AND WAS ABSOLUTELY PETRIFIED - MY WHOLE BODY WAS SHAKING FROM THE FEAR THAT I WAS GOING TO WRECK ON THIS BUSY HIGHWAY. LUCKILY FOR ME THE CARS WAITING TO ENTER THE ROAD, DID NOT AND CARS ON THE HIGHWAY SLOWED DOWN AND WENT AROUND ME WHILE THE CAR WAS COASTING TOWARDS THE SIDE OF THE ROAD. THERE WAS NO WARNING LIGHT TELLING ME TO GET THE BRAKES SERVICES - THEY JUST FAILED WHILE I WAS DRIVING ON THE FREEWAY. I CALLED MERCEDES ROADSIDE SERVICE FOR THEM TO PICK UP THE CAR. AFTER AN HOUR AND THEY HAD NOT ARRIVED, I TURNED THE CAR ON, THERE WAS NO RED LIGHT. I PRESSED THE BRAKE AND IT DIDN'T GO TO THE FLOOR BUT IT WAS SOFT AND WENT NEARLY TO THE FLOOR. I KEPT PUMPING THE BREAKS - SOMETHING I USED TO SEE MY FATHER DO - THINKING THAT WOULD BRING THE BREAKS BACK UP SO THAT I COULD AT LEAST DRIVE BACK HOME TO AWAIT SERVICE TRUCK. I LET MERCEDES SERVICE KNOW, THEN I SLOWLY DROVE BACK, SIDE ROADS, PULLING OVER TO ALLOW CARS TO PASS UNTIL GOT HOME.

NHTSA ODI #10779713

199,950 miles · Nov 6, 2014
Service BrakesService Brakes, Hydraulic

MERCEDES-BENZ HAS DIAGNOSED MY SBC PUMP UNIT, IN WRITING, AS "FAULTY." THEY HAVE THEN GONE ON TO DENY AND REFUSE TO ACKNOWLEDGE THE RECALL PUBLISHED ON THIS WEBSITE: NHTSA CAMPAIGN NUMBER: 05V133000. ACCORDING TO 2 MERCEDES DEALERSHIPS, AND MBUSA CUSTOMER CARE AND CLAIM DEPARTMENT, THERE IS NO SUCH THING AS A RECALL ON THE S…

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MERCEDES-BENZ HAS DIAGNOSED MY SBC PUMP UNIT, IN WRITING, AS "FAULTY." THEY HAVE THEN GONE ON TO DENY AND REFUSE TO ACKNOWLEDGE THE RECALL PUBLISHED ON THIS WEBSITE: NHTSA CAMPAIGN NUMBER: 05V133000. ACCORDING TO 2 MERCEDES DEALERSHIPS, AND MBUSA CUSTOMER CARE AND CLAIM DEPARTMENT, THERE IS NO SUCH THING AS A RECALL ON THE SBC UNIT, OR HAVE THEY EVER HEARD OF NHTSA CAMPAIGN NUMBER: 05V133000 -- THERE IS, HOWEVER, A LIMITED WARRANTY FOR THE SBC PUMP. AFTER DOING SOME INDEPENDENT RESEARCH, IT IS CLEAR THAT AFTER RECALL: NHTSA CAMPAIGN NUMBER: 05V133000, HAD BEEN SUBMITTED TO THE NHTSA, IT HAS GONE COMPLETELY UNACKNOWLEDGED FROM THAT POINT ON. MERCEDES HAS INSTEAD "REBRANDED" IT AS A WARRANTY-RECALL, UNDER INTERNAL CAMPAIGN #2005110001, WHICH NO LONGER COVERS THE SBC PUMP ITSELF, ONLY THE WIRING AROUND IT. THERE IS CLEARLY A CONFLICT/CONTRADICTION HERE, AS THE MBUSA.COM WEBSITE REFERS TO THE SERVICE ON MY CAR (BY VIN) AS 05V-311, BUT THE INVOICE I RECEIVED FROM MERCEDES-BENZ REFERS TO IT AS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10653077

Mileage unknown · May 8, 2014
Service Brakes, Hydraulic

2003 MERCEDES BENZ E320. CONSUMER WRITES IN REGARDS TO SENSOTRONIC BRAKE CONTROL FAILURE. *SMD THE CONSUMER STATED A WARNING LIGHT APPEARED ON THE DASHBOARD THAT READ BRAKING EFFECT REDUCED PLEASE VISIT WORKSHOP. THE CONSUMER WAS QUOTED A PRICE OF $1925.00 FOR THE REPLACEMENT OF THE HYDRAULIC UNIT. *JB

NHTSA ODI #10584871

57,210 miles · Mar 4, 2012
Service Brakes, Hydraulic

I WAS DRIVING APPROXIMATELY 45 MPH WHEN THE RED DASH WARNING LIGHT CAME ON BRAKE FAILURE STOP IMMEDIATELY VISIT WORKSHOP. THE RED EMERGENCY BRAKE LIGHT AND THE AMBER ABS LIGHT ALSO CAME ON. THE VEHICLE STARTED TO AUTOMATICALLY DOWNSHIFT INTO LOWER GEARS AND I WAS ABLE TO PULL OFF THE ROAD AND STOP USING THE EMERGENCY BRAKE SINCE…

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I WAS DRIVING APPROXIMATELY 45 MPH WHEN THE RED DASH WARNING LIGHT CAME ON BRAKE FAILURE STOP IMMEDIATELY VISIT WORKSHOP. THE RED EMERGENCY BRAKE LIGHT AND THE AMBER ABS LIGHT ALSO CAME ON. THE VEHICLE STARTED TO AUTOMATICALLY DOWNSHIFT INTO LOWER GEARS AND I WAS ABLE TO PULL OFF THE ROAD AND STOP USING THE EMERGENCY BRAKE SINCE THE BRAKES WERE NOT WORKING AND I HAD THE BRAKE PEDAL TO THE FLOOR. I WAS ABLE TO GET THE VEHICLE HOME USING THE EMERGENCY BRAKE TO STOP THE VEHICLE AND THE NEXT DAY WHEN I STARTED THE VEHICLE EVERYTHING WORKED FINE. I TOOK IT TO MY LOCAL MERCEDES-BENZ DEALER AND THEY UPDATED THE SOFTWARE FOR THE SBC CONTROL UNIT. THEY ALSO VERIFIED THAT ALL RECALL SERVICE FOR THIS VEHICLE HAD BEEN PREVIOUSLY PERFORMED. HAD THIS INCIDENT OCCURRED DURING AN EMERGENCY BRAKING SITUATION OR AT A HIGH SPEED I FEEL THAT THIS WOULD HAVE RESULTED IN AN ACCIDENT. *TR

NHTSA ODI #10450191

Mileage unknown · Feb 25, 2012
Fuel System, GasolineService Brakes, HydraulicSuspension

STRONG ODOR OF FUEL WHEN GAS TANK IS FULL...I AM NOT TOPPING OFF THE TANK WHEN I REFUEL...DEALERSHIP STATES I NEED ENTIRE GAS TANK REPLACED AT A COST OF 3000.00..I PURCHASED THIS CAR USED IN MARCH 2011 WITH APPROX 107,000 MILES. *TR

NHTSA ODI #10449321

162,000 miles · Jan 16, 2012
Service Brakes, Hydraulic

ON SEVERAL OCCASIONS WHEN STARTING MY VEHICLE, THE DASHBOARD WOULD GO COMPLETELY RED, FOLLOWED BY BEEPING AND AN ESP WARNING, SAYING LIMITED BREAKING. THE PEDAL WOULD GO TO THE FLOOR AT THAT POINT. SOMETIMES I WOULD ALREADY HAVE THE SHIFT ENGAGED BEFORE THE LIGHTS WENT OFF AND WOULD HAVE TO USE THE EMERGENCY BRAKE TO STOP THE …

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ON SEVERAL OCCASIONS WHEN STARTING MY VEHICLE, THE DASHBOARD WOULD GO COMPLETELY RED, FOLLOWED BY BEEPING AND AN ESP WARNING, SAYING LIMITED BREAKING. THE PEDAL WOULD GO TO THE FLOOR AT THAT POINT. SOMETIMES I WOULD ALREADY HAVE THE SHIFT ENGAGED BEFORE THE LIGHTS WENT OFF AND WOULD HAVE TO USE THE EMERGENCY BRAKE TO STOP THE CAR. WE RESEARCHED AND FOUND THE RECALL REGARDING THE HYDRAULIC BRAKING SYSTEM AND TOOK THE CAR TO A MERCEDES DEALER FOR REPAIR. WE WERE ADVISED BY THE REPAIR SHOP THAT IF THE RECALLED PART WAS THE PROBLEM, THEN THE DASHBOARD WOULD LIGHT UP AND WE'D HAVE NO BRAKES. WE EXPLAINED THAT IS EXACTLY WHAT HAPPENS, BUT THEY WOULD NOT REPAIR THE VEHICLE UNTIL THEY SAW THAT HAPPEN THEMSELVES. AFTER KEEPING THE CAR FOR 3 DAYS, THEY RETURNED IT SAYING IT WAS THE RESERVOIR WHICH WOULD COST APPOX. $1800 TO REPLACE. WE CALLED MERCEDES CORPORATE ABOUT THIS ALSO, BUT THEY HAVE YET TO CALL US BACK. LOOKING INTO THE RECALLED UNIT, IT APPEARS THIS IS ALL ONE SYSTEM AND THEREFORE SHOULD HAVE BEEN REPLACED UNDER THE RECALL. I HAD THE CAR FOR A COUPLE WEEKS WITHOUT ANOTHER INCIDENT UNTIL THIS WEEKEND WHEN I HAD BEEN DRIVING THE CAR FOR APPROXIMATELY ONE HOUR AND AFTER ABOUT A HALF HOUR OF NOT BRAKING THE DASHBOARD LIT UP RED WHILE I WAS DOING APPROXIMATELY 45-50 MPH. I TRIED TO BRAKE, BUT THERE WERE NO BRAKES. FORTUNATELY IT WAS VERY EARLY IN THE MORNING AND VERY FEW PEOPLE ON THE ROAD. I WAS ABLE TO PULL TO THE SIDE AND USE MY EMERGENCY BRAKE TO STOP THE CAR. AFTER TURNING THE CAR OFF AND ON ABOUT FIVE TIMES, IT FINALLY STOPPED WARNING ME AND I WAS ABLE TO DRIVE AND PARK THE CAR SAFELY. IF THIS BRAKING SYSTEM IS KNOWN AS FAULTY AND WAS PART OF A MASSIVE RECALL, WHY CAN'T I GET MY CAR FIXED? *TR

NHTSA ODI #10443924

58,206 miles · May 24, 2011
Electronic Stability Control (esc)Service Brakes, Hydraulic

COMPLETE BRAKE FAILURE. ALMOST CRASHED. I HAVE NUMEROUS FAULT CODES IN COMPUTER, ABS CODE, SBC CODE, RESIVIOR CODE, ETC, ETC ON A 58,000 MILR CAR! THEY ARE TELLING ME ONLY ONE PART HAS EXTENDED WARRANTY AND THAT IS THE SBC. EVERYTHING ELSE I MUST PAY FOR. THE SBC EFFECTS ALL OF THESE OTHER PARTS AND THAT IS CRAP! LIKE WHICH CAME…

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COMPLETE BRAKE FAILURE. ALMOST CRASHED. I HAVE NUMEROUS FAULT CODES IN COMPUTER, ABS CODE, SBC CODE, RESIVIOR CODE, ETC, ETC ON A 58,000 MILR CAR! THEY ARE TELLING ME ONLY ONE PART HAS EXTENDED WARRANTY AND THAT IS THE SBC. EVERYTHING ELSE I MUST PAY FOR. THE SBC EFFECTS ALL OF THESE OTHER PARTS AND THAT IS CRAP! LIKE WHICH CAME FIRST? THE CHICKEN OR THE EGG. WHY HAVE YOU NOT EFFECTED A COMPLETE RECALL OF THIS MAKE & MODEL AS EVERYONE IS HAVING THE SAME PROBLEM. YOU AND MERCEDES ARE GOING TO GET SOMEONE KILLED AS THE BRAKES GO TO MANUAL AND IT'S HARD PANIC STOPPNG A 3400LB CAR!!!!!

NHTSA ODI #10403336

19,000 miles · Mar 18, 2011
Service Brakes, HydraulicCrashInjury

TL* THE CONTACT OWNED A 2003 MERCEDES BENZ E320. HE WAS DRIVING 35MPH ON 12-15-05 WHEN THE BRAKES FAILED AND A CRASH OCCURRED WHICH SEVERELY INJURED HIS SHOULDER. A POLICE REPORT WAS FILED AND THE CONTACT WAS GIVEN A CITATION. THE CONTACT NOTICED A YELLOW BRAKE WARNING LIGHT PRIOR TO THE FAILURE ON THE INSTRUMENT PANEL. THE C…

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TL* THE CONTACT OWNED A 2003 MERCEDES BENZ E320. HE WAS DRIVING 35MPH ON 12-15-05 WHEN THE BRAKES FAILED AND A CRASH OCCURRED WHICH SEVERELY INJURED HIS SHOULDER. A POLICE REPORT WAS FILED AND THE CONTACT WAS GIVEN A CITATION. THE CONTACT NOTICED A YELLOW BRAKE WARNING LIGHT PRIOR TO THE FAILURE ON THE INSTRUMENT PANEL. THE CONTACT STATED HE SUSTAINED INJURIES FROM HIS TOES TO THE TOP OF HIS HEAD INCLUDING A CONCUSSION AND MEMORY LOSS. HE WAS TAKEN TO AN EMERGENCY ROOM WHO ONLY DIAGNOSED HIM WITH A FRACTURED ANKLE. THE BRAKE PADS WERE REPLACED THREE TO FOUR WEEKS PRIOR TO THE FAILURE. THE CONTACT LATER FOUND OUT THAT THE RECALL REPAIR WAS NOT PERFORMED AT THAT TIME BUT WAS DIRECTLY RELATED TO THE FAILURE. HE HAD BEEN CONFINED TO A COUCH OR A BED SINCE THE CRASH OCCURRED DUE TO THE INJURIES HE SUSTAINED. HE ALSO HAD A FRACTURED VERTEBRAE, HIS HIPS AND KNEES WERE SNAPPED, HE LOST ONE KIDNEY AND HIS STOMACH WAS PLACED BEHIND HIS HEART DURING SURGERY TWICE FOR THE BLEEDING THROUGH HIS ARTERIES. THE CONTACT STATED THAT RECALL 04V296000 , SERVICE BRAKES, HYDRAULIC MFR'S REPORT DATE: JUN 22, 2004 AND NHTSA CAMPAIGN ID NUMBER: 05V133000 , SERVICE BRAKES, HYDRAULIC, MFR'S REPORT DATE: MAR 31, 2005 ARE DIRECTLY RELATED TO THE FAILURE. THE ELECTRONIC BRAKING SYSTEM WAS ENGINEERED IMPROPERLY AND WAS NO LONGER BEING INSTALLED IN MERCEDES BENZ. HE STATED THAT NHTSA THOUGHT THAT MERCEDES WOULD TAKE CARE OF THE RECALL AND ITS CUSTOMERS; HOWEVER, THEY FAILED TO DO SO. THE INSURANCE AGENT CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE DOCTOR HAD NOT NOTICED THE EXTENT OF SEVERAL OF HIS INJURIES FOR AT LEAST 4 YEARS. HE ALSO HAD THREE EYE SURGERIES WITHIN THE LAST SIX MONTHS AND THE PROBLEM STILL HAD NOT BEEN CORRECTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

NHTSA ODI #10392180

113,000 miles · Oct 4, 2010
Electrical SystemService Brakes, Hydraulic

2003 E320 MERCEDES BRAKE FAILURE!! -------------------------------------------------------------------------------- I BOUGHT THIS CAR IN 07 WITH 65,000 MILES A GOOD DEAL. FINE CAR! HOWEVER...TODAY WHILE DRIVING TO WORK A RED BRAKE FAILURE WARNING...FLASHES ACROSS THE SCREEN AND MY CAR WOULD NOT STOP!!! I AM ROLLING ACROSS…

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2003 E320 MERCEDES BRAKE FAILURE!! -------------------------------------------------------------------------------- I BOUGHT THIS CAR IN 07 WITH 65,000 MILES A GOOD DEAL. FINE CAR! HOWEVER...TODAY WHILE DRIVING TO WORK A RED BRAKE FAILURE WARNING...FLASHES ACROSS THE SCREEN AND MY CAR WOULD NOT STOP!!! I AM ROLLING ACROSS A SMALL COUNTRY RD BRIDGE AND THANKFULLY AM AT THE BOTTOM OF A STEEP HILL. THE BRAKE PEDAL JUST FLOPPED..NOTHING.. I MANAGED TO GET IT INTO PARK AND GET OUT WITH THE CAR STILL RUNNING!!! I'VE HAD IT TOWED TWO HOURS AWAY...WHILE WAITING ON MY HUSBAND TO GET HOME TO GO THE DEALERSHIP WITH ME, I LOCATED ABOUT 3 RECALLS ON THIS MODEL.. QUESTION... WHAT RESPONSIBILITY DOES THIS USED IMPORT CAR DEALER HAVE TO ME AS A CUSTOMER? THEY ARE CONSULTING THE MERCEDES DEALERSHIP TO SEE IF IT IS INDEED AN ISSUE WITH A BRAKE/HYDRAULICS RECALL..I DON'T WANT TO DRIVE THIS CAR AGAIN..I OWE SOME MONEY ON IT. WHAT COULD I INSIST THEY DO??? *TR

NHTSA ODI #10359192

35,000 miles · Sep 9, 2008
Service Brakes, Hydraulic

TL*THE CONTACT OWNS A 2003 MERCEDES BENZ E320. WHEN THE CONTACT EXITED THE INTERSTATE, AN ALARM BEGAN TO SOUND, INDICATING THAT THERE WERE NO BRAKES. THE FOLLOWING DAY, THE BRAKES WERE WORKING PROPERLY. THE DEALER REPLACED THE SBC CONTROLLER FOR FREE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 05V133000 (SERVICE BRAKES,…

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TL*THE CONTACT OWNS A 2003 MERCEDES BENZ E320. WHEN THE CONTACT EXITED THE INTERSTATE, AN ALARM BEGAN TO SOUND, INDICATING THAT THERE WERE NO BRAKES. THE FOLLOWING DAY, THE BRAKES WERE WORKING PROPERLY. THE DEALER REPLACED THE SBC CONTROLLER FOR FREE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 05V133000 (SERVICE BRAKES, HYDRAULIC). THE VIN AND SPEED WERE UNKNOWN. THE FAILURE MILEAGE WAS 35,000.

NHTSA ODI #10241585

Official recalls

2

24V874000 · Visibility:sun/moon Roof Assembly

Nov 19, 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence & remedy

Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

19V918000 · Visibility:sun/moon Roof Assembly

Dec 20, 2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence & remedy

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA13003 · Fuel Leakage From The Fuel Tank

Opened Mar 15, 2013 · Closed Dec 19, 2014

Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Additional source detail variants (6)

Fuel System, Gasoline:delivery:fuel Pump

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un