THE CAR STARTED HAVING VERY STRONG VIBRATIONS AT IDLE SPEED WHEN CAR IS IN REVERSE OR DRIVE AND STOPPED AT A STANDSTILL WITH BRAKE. TOOK IT TO SHOP AND WAS INFORMED THAT THE VEHICLES MOTOR MOUNTS WERE IN NEED OF REPLACEMENT, TO THE TUNE OF OVER 600.00. ONCE AGAIN I HAVE READ A SIMILAR COMPLAINT IN THE DATABASE AND REALLY WANT TO…
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THE CAR STARTED HAVING VERY STRONG VIBRATIONS AT IDLE SPEED WHEN CAR IS IN REVERSE OR DRIVE AND STOPPED AT A STANDSTILL WITH BRAKE. TOOK IT TO SHOP AND WAS INFORMED THAT THE VEHICLES MOTOR MOUNTS WERE IN NEED OF REPLACEMENT, TO THE TUNE OF OVER 600.00. ONCE AGAIN I HAVE READ A SIMILAR COMPLAINT IN THE DATABASE AND REALLY WANT TO KNOW WHY MERCEDES HAS NOT ACKNOWLEDGED THE FACT THAT THIS IS A TREND IN THE VEHICLES AND COME UP WITH SOME TYPE OF RECALL OR FIX FOR THE SITUATION... MAYBE MOST OWNERS JUST UNBEGRUDGINGLY PAY WHATEVER NECESSARY TO HAVE THEIR CARS FIXED OBLIVIOUS TO THE FACT THAT MERCEDES CLAIM TO FAME IS QUALITY,RELIABILITY AND LONGEVITY. I FOR ONE DO NOT THINK THAT A CAR COSTING OVER 60,000.00 SHOULD BE PLAGUED BY SO MANY DEFICIENT MANUFACTURING PROBLEMS. *TR
NHTSA ODI #10661030
1,272 miles · Nov 9, 2004
SteeringSuspension
E320 4 MATIC (ALL WHEEL DRIVE)2002. NOISE IN THE RIGHT FRONT SUSPENSION WHEN GOING OVER SPEED BUMPS, OR A DIP/INCLINE IN THE PAVEMENT THEN COMING BACK TO NORMAL LEVEL.*AK STEERING WHEEL MAKES NOISE WHEN TURNING IN WARM WEATHER MERCEDES BENZ HAS DETERMINED THAT THE FIRST PROBLEM NOISE IS INHERENT IN THE DESIGN OF THEIR E32…
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E320 4 MATIC (ALL WHEEL DRIVE)2002. NOISE IN THE RIGHT FRONT SUSPENSION WHEN GOING OVER SPEED BUMPS, OR A DIP/INCLINE IN THE PAVEMENT THEN COMING BACK TO NORMAL LEVEL.*AK STEERING WHEEL MAKES NOISE WHEN TURNING IN WARM WEATHER MERCEDES BENZ HAS DETERMINED THAT THE FIRST PROBLEM NOISE IS INHERENT IN THE DESIGN OF THEIR E320 4 MATICS AND CAN NOT BE REPAIRED. THIS NOISE ISSUE HOWEVER DOES AFFECT THE RESALE OF THE CAR, AND ALSO CAN NOT BE STARMARKED CERTIFICED BY MERCEDES TO BE RESOLD ON THEIR PRE-OWNED USED CAR LOT. ONE OF THE STARMARKED AREAS IS NO NOISE ISSUES COMING FROM THE SUSPENSION. THE STEERING WHEEL NOISE IS ANOTHER INHERENT PROBLEM WITH ALL E320'S. THEIR ATTEMPT TO FIX IT HAS NOT LASTED. IN BOTH CASES THEIR IS NO DETERMINATION AS TO WHETHER EITHER COULD CAUSE AN ACCIDENT. THE END RESULT IS THAT THE OWNER WILL SUFFER WHEN THE CAR IS TO BE TRADED IN OR SOLD TO A THIRD PARTY. THE VALUE OF THE CAR IS SUBSTANTIALLY REDUCED BY THESE INHERENT DEFECTS THAT CAN NOT BE CORRECTED AS PROVEN. ALSO THEIR STARMARKED VEHICLE REQUIREMENTS WOULD ELIMINATE THIS CAR FROM BEING PUT FOR SALE ON THEIR PRE-OWNED LOT DUE TO THE SUSPENSION NOISE NOT BEING ABLE TO BE REPAIRED. THE OTHER PROBLEM WILL OCCURR IF THE WEATHER IS WARM AND SO THEREFORE IT COULD OR COULD NOT BE HAPPENING AT THE TIME OF THE SALE.
NHTSA ODI #10098526
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2002 Mercedes Benz E320 Problems, Complaints & Recalls | Skip That Year