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2002 Mercedes Benz E320

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Mercedes Benz E320 do not stand out strongly from the model-year median of 42.5.

Counts are not adjusted for sales, age, mileage exposure or reporting. A lower count does not establish that a car is problem-free.

About this comparison →
23Owner complaints

Model-year median: 42.5

0Recall campaigns

View recall details →

0Investigations

View investigation details →

Check a VIN with NHTSA ↗ Model-level counts do not show whether a particular VIN is affected or repaired.

Inspection summary

2002 Mercedes Benz E320

NHTSA snapshot: September 18, 2026. 23 owner complaints · 0 recall campaigns · 0 investigations.

Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.

Top reported categories (up to 5)

  • Electrical System: 4 reports
  • Engine And Engine Cooling: 4 reports
  • Air Bags: 3 reports
  • Power Train: 3 reports
  • Steering: 2 reports

Full reported-category list and vehicle report

Recall links

    No recall campaigns in this snapshot.

    Check a VIN with NHTSA. Model-level history does not establish whether a particular VIN is affected or repaired.

    Print the top reported categories, recall links, snapshot date and comparison limits.

    How this year compares

    Owner complaints by model year

    Other model years Selected year
    83
    1999    44
    2000    38
    2001    23
    2002    214
    2003    203
    2004    231
    2005
    Compare all E320 years →

    Counts vary with age, sales, mileage exposure and reporting. They are not failure rates.

    What owners reported most

    Electrical System
    4    Engine And Engine Cooling
    4    Air Bags
    3    Power Train
    3    Steering
    2
    All reported categories
    Suspension
    2    Engine
    1    Equipment
    1    Exterior Lighting
    1    Fuel System, Gasoline
    1    Service Brakes
    1    Service Brakes, Electric
    1    Service Brakes, Hydraulic
    1    Structure
    1    Visibility
    1

    Tap a category to read its complaints. One report may name several components.

    When problems were reported

    Mileage at the reported incident

    Limited mileage data: 18 of 23 reports include usable mileage. There isn’t enough coverage to show a useful chart.

    NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

    What to inspect

    Issues worth paying extra attention to based on owner reports.

    • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
    • Engine And Engine Cooling. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
    • Air Bags. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

    NHTSA owner reports · September 18, 2026 snapshot.

    1 crash reports1 fire reports1 injury reports

    Power Train complaints

    3 reports
    Clear category filter
    118,000 miles · May 20, 2015
    Power Train

    WHILE DECELERATING ONTO HIGHWAY FROM ON RAMP, THE TRANSMISSION SEEMS TO SLIP OUT OF GEAR. THIS HAS HAPPENED SEVERAL TIMES. IT'S IS A SCARY SITUATION TO LOSE POWER AS YOU MERGE INTO HIGHWAY. I COASTED TO BRAKE DOWN LANE. I SHIFTED BACK INTO PARK GEAR TO RESET, THEN BACK INTO DRIVE GEAR TO RESUME TRAVEL. THIS HAS HAPPENED TWO MORE…

    Read full complaint

    WHILE DECELERATING ONTO HIGHWAY FROM ON RAMP, THE TRANSMISSION SEEMS TO SLIP OUT OF GEAR. THIS HAS HAPPENED SEVERAL TIMES. IT'S IS A SCARY SITUATION TO LOSE POWER AS YOU MERGE INTO HIGHWAY. I COASTED TO BRAKE DOWN LANE. I SHIFTED BACK INTO PARK GEAR TO RESET, THEN BACK INTO DRIVE GEAR TO RESUME TRAVEL. THIS HAS HAPPENED TWO MORE TIMES SINCE. CAN BE A DANGEROUS IN HEAVY TRAFFIC ROADWAYS.

    NHTSA ODI #10717564

    109,000 miles · Sep 23, 2011
    Power Train

    TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE VEHICLE BEGAN TO VIBRATE FOLLOWED BY AN ABNORMALLY LOUD CLUNKING NOISE. IMMEDIATELY AFTER, THE VEHICLE CAME TO A HALT AND SHE WAS UNABLE TO CONTINUE DRIVING. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE POWER TRAIN DROP…

    Read full complaint

    TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE VEHICLE BEGAN TO VIBRATE FOLLOWED BY AN ABNORMALLY LOUD CLUNKING NOISE. IMMEDIATELY AFTER, THE VEHICLE CAME TO A HALT AND SHE WAS UNABLE TO CONTINUE DRIVING. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE POWER TRAIN DROPPED DUE TO FOUR LOOSE SCREWS. AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 109,000 AND CURRENT MILEAGE WAS 109,200.

    NHTSA ODI #10426882

    29,400 miles · Jan 22, 2007
    Power Train

    MY 2002 MERCEDES-BENZ E320 SE HAS 29000 MILES ON IT AND OUT OF WARRANTY. ON THE DASH IN THE LOWER RIGHT HAND CORNER IS THE GEAR SELECTION POSITION INDICATOR AND CLOCK MODULE. IN DECEMBER THE UNIT MALFUNCTIONED AND IS UNREADABLE. I HAVE TRIED TO GET SOMEONE TO FIX IT BUT NO ONE WILL DO IT BECAUSE IT'S OUT OF WARRANTY. IS THERE A…

    Read full complaint

    MY 2002 MERCEDES-BENZ E320 SE HAS 29000 MILES ON IT AND OUT OF WARRANTY. ON THE DASH IN THE LOWER RIGHT HAND CORNER IS THE GEAR SELECTION POSITION INDICATOR AND CLOCK MODULE. IN DECEMBER THE UNIT MALFUNCTIONED AND IS UNREADABLE. I HAVE TRIED TO GET SOMEONE TO FIX IT BUT NO ONE WILL DO IT BECAUSE IT'S OUT OF WARRANTY. IS THERE ANY RECOURSE FOR ME AT THIS TIME? IS THIS A FIRST FOR MB? I AM FILING THIS REPORT TO ALERT OTHERS OF THIS PROBLEM. THANK YOU IN ADVANCE. *JB

    NHTSA ODI #10179334

    Recall campaigns

    0

    No recalls in this snapshot.

    Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

    Defect investigations

    0

    No exact-year investigations in this snapshot.

    An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.