IllustrationTL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. THE CONTACT STATED THAT THE FUSE BOX AND THE COMPUTER BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 83,000.
2002 Mercedes Benz E320
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Mercedes Benz E320 do not stand out strongly from the model-year median of 42.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all E320 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 18 of 23 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports1 fire reports1 injury reports
Electrical System complaints
4 reportsTHE TEMPERATURE LED HAS COMPLETELY GONE OUT AND THE CLOCK/GEAR SELECTION LED IS UNREADABLE... I BELIEVE SEEING ANOTHER COMPLAINT OF THE SAME TYPE IN THE DATABASE, DON'T REMEMBER THE MODEL BUT WAS WONDERING WHY IF THIS IS A TREND DOES MERCEDES NOT HAVE A FIX FOR THE SITUATION. I REALIZE THAT THE WARRANTY IS ONLY GOOD FOR SO LONG …
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THE TEMPERATURE LED HAS COMPLETELY GONE OUT AND THE CLOCK/GEAR SELECTION LED IS UNREADABLE... I BELIEVE SEEING ANOTHER COMPLAINT OF THE SAME TYPE IN THE DATABASE, DON'T REMEMBER THE MODEL BUT WAS WONDERING WHY IF THIS IS A TREND DOES MERCEDES NOT HAVE A FIX FOR THE SITUATION. I REALIZE THAT THE WARRANTY IS ONLY GOOD FOR SO LONG BUT IF OTHER CARS ALL HAVE SIMILAR PROBLEMS IT SEEMS AS IF MERCEDES WOULD WANT TO PROTECT THE REPUTATION OF QUALITY DURABILITY AND EXCELLENCE BEHIND THEIR NAME. *TR
TL* THE CONTACT OWNS A 2002 MERCEDES E320. THE CONTACT STATED THAT THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE STEERING LOCK FAILED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 73,828 AND THE CURRENT MILEAGE WAS 75,000. UPDATED 11/29/11 *BF THE CONSUMER STATED WH…
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TL* THE CONTACT OWNS A 2002 MERCEDES E320. THE CONTACT STATED THAT THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE STEERING LOCK FAILED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 73,828 AND THE CURRENT MILEAGE WAS 75,000. UPDATED 11/29/11 *BF THE CONSUMER STATED WHEN SHE RETURNED TO HER VEHICLE AND INSERTED THE KEY, IT WOULD NOT TURN. THE INDICATOR SAID TO REMOVE THE KEY. THE CONSUMER THEN MADE SEVERAL ATTEMPTS TO START THE CAR EACH TIME REMOVING THE KEY AS DIRECTED. THE TOW TRUCK DRIVER INFORMED THE CONSUMER, THE STEERING LOCK MALFUNCTIONED. UPDATED 02/28/12
THE PIXELS ON THE INSTRUMENT CLUSTER OF THE 2003 MERCEDES BENZ E320 FAILED, CONVEYING GARBLED INFORMATION OR NO INFORMATION AT ALL. I AM THE SECOND OWNER THAT PURCHASED THE CAR IN JUNE 2005, AND MERCEDES BENZ REFUSED TO REPAIR IT UNDER THE 3 YEAR WARRANTY, CLAIMING THE MILEAGE, 87000, WAS TOO HIGH FOR WARRANTY REPAIR. *A…
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THE PIXELS ON THE INSTRUMENT CLUSTER OF THE 2003 MERCEDES BENZ E320 FAILED, CONVEYING GARBLED INFORMATION OR NO INFORMATION AT ALL. I AM THE SECOND OWNER THAT PURCHASED THE CAR IN JUNE 2005, AND MERCEDES BENZ REFUSED TO REPAIR IT UNDER THE 3 YEAR WARRANTY, CLAIMING THE MILEAGE, 87000, WAS TOO HIGH FOR WARRANTY REPAIR. *AK
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.