IllustrationSRS LIGHT IS ON
2002 Mercedes Benz E320
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Mercedes Benz E320 do not stand out strongly from the model-year median of 42.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all E320 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 18 of 23 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports1 fire reports1 injury reports
Air Bags complaints
3 reportsEXACT DATE OF INCIDENT NOT KNOWN I AM THIRD OWNER OF CAR AND HAVE KNOWN THE SECOND OWNER THE ENTIRE TIME OF HER OWNERSHIP. THE SRS LIGHT ON THE DASH STAYS LIT AT ALL TIMES, AS DOES THE PASSENGER SIDE AIRBAG OFF INDICATOR. WAS WONDERING IF THIS WAS A ONE INCIDENT TYPE OR IF THIS IS A TREND AMONG OLDER E320'S THAT ARE OUT OF WARRA…
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EXACT DATE OF INCIDENT NOT KNOWN I AM THIRD OWNER OF CAR AND HAVE KNOWN THE SECOND OWNER THE ENTIRE TIME OF HER OWNERSHIP. THE SRS LIGHT ON THE DASH STAYS LIT AT ALL TIMES, AS DOES THE PASSENGER SIDE AIRBAG OFF INDICATOR. WAS WONDERING IF THIS WAS A ONE INCIDENT TYPE OR IF THIS IS A TREND AMONG OLDER E320'S THAT ARE OUT OF WARRANTY. *TR
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED AND METAL SHAVINGS CAME OUT OF THE AIR BAGS. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE …
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TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED AND METAL SHAVINGS CAME OUT OF THE AIR BAGS. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 01/27/15
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.