NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
12 reportsClear category filter140,000 miles · Dec 18, 2018
Air Bags
TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ E320 WAGON. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 20 MPH, THE SIDE AIR BAGS ON THE DRIVER'S SIDE AND THE FRONT AND REAR PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE MANUFACTURER WAS CONTACTED AND THE EXECUTIVE REFERRAL MANAGER STATED THAT THE…
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TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ E320 WAGON. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 20 MPH, THE SIDE AIR BAGS ON THE DRIVER'S SIDE AND THE FRONT AND REAR PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE MANUFACTURER WAS CONTACTED AND THE EXECUTIVE REFERRAL MANAGER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE DEALER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE FAILURE MILEAGE WAS 140,000.
NHTSA ODI #11162309
234,000 miles · Dec 8, 2018
Air BagsInjury
MY HUSBAND I WAS TRAVELING SOUTHBOUND I-99 AT A SPEED OF 65 WE BOTH HAD OUR SEATBELT ON AND AT 11.20AM MERCEDES SIDE AIRBAG DEPLOYED WITHOUT ANY CONTACT WITH ANOTHER VEHICLE OR ACCIDENT.. AIRBAG DEPLOYING CAUSING INJURY TO MYSELF HITTING MY FACE AND RIGHT SIDE OF MY BODY INCIDENTS HAPPENED AT (XXXXX) PARTS OF THIS DOCUMENT H…
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MY HUSBAND I WAS TRAVELING SOUTHBOUND I-99 AT A SPEED OF 65 WE BOTH HAD OUR SEATBELT ON AND AT 11.20AM MERCEDES SIDE AIRBAG DEPLOYED WITHOUT ANY CONTACT WITH ANOTHER VEHICLE OR ACCIDENT.. AIRBAG DEPLOYING CAUSING INJURY TO MYSELF HITTING MY FACE AND RIGHT SIDE OF MY BODY INCIDENTS HAPPENED AT (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11157044
280,000 miles · Dec 4, 2018
Air BagsInjury
MY HUSBAND DRIVING ON 99 FREEWAY GOING SOUTH BOUND AT 11:20AM SIDE PASSAGER AIRBAG DEPLOYED WITHOUT ANY IMPACT WITH ANY CAR I WAS IN PASSAGER SIT AIRBAG INJURED ME BLOWING UP IN MY FACE MY FACE IS BRUISE, INJURED MY HEAD AND RIGHT SIDE OF MY BODU
NHTSA ODI #11155822
163,000 miles · Oct 15, 2015
Air BagsPower TrainFire
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. WHILE DRIVING 40 MPH, THE CONTACT HEARD A NOISE UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVESHAFT OF THE VEHICLE FRACTURED. IN ADDITION, THE CONTACT NOTICED SMOKE COMING FROM THE SIDE CURTAIN AIR BAG, BUT THE AIR BAG FAILED TO DEPLOY. THE AIR BAG WARN…
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TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. WHILE DRIVING 40 MPH, THE CONTACT HEARD A NOISE UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVESHAFT OF THE VEHICLE FRACTURED. IN ADDITION, THE CONTACT NOTICED SMOKE COMING FROM THE SIDE CURTAIN AIR BAG, BUT THE AIR BAG FAILED TO DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 163,000.
NHTSA ODI #10782299
205,000 miles · Sep 29, 2015
Air Bags
WHILE DRIVING 55MPH ON A STRAIGHT AND LEVEL ROAD, THE PASSENGER SIDE CURTAIN AND RIGHT REAR PASSENGER DOOR AIRBAGS DEPLOYED SUDDENLY AND WITHOUT WARNING. THE WEATHER CONDITIONS WERE CLEAR AND DRY. THE ROAD WAS ASPHALT AND ALSO DRY. THERE WERE NO OTHER VEHICLES NEARBY AND NOTHING IN THE ROAD WAS RUN OVER. THERE WAS NO CONTACT WIT…
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WHILE DRIVING 55MPH ON A STRAIGHT AND LEVEL ROAD, THE PASSENGER SIDE CURTAIN AND RIGHT REAR PASSENGER DOOR AIRBAGS DEPLOYED SUDDENLY AND WITHOUT WARNING. THE WEATHER CONDITIONS WERE CLEAR AND DRY. THE ROAD WAS ASPHALT AND ALSO DRY. THERE WERE NO OTHER VEHICLES NEARBY AND NOTHING IN THE ROAD WAS RUN OVER. THERE WAS NO CONTACT WITH ANY OBJECTS WHATSOEVER. THERE WERE NO CAUTION OR WARNING LIGHTS PRIOR TO THE EVENT. THE RED "SRS" LIGHT CAME ON SHORTLY AFTER THE AIR BAGS DEPLOYED.
NHTSA ODI #10778568
212,125 miles · Jan 4, 2015
Air Bags
WHILE DRIVING ALONG FORT DIX ROAD, IN PEMBERTON, NJ, THE DRIVER SIDE AIRBAGS DEPLOYED, WITH NO EXPLAIN SIGN. UPON THE DEPLOYMENT OF THE AIRBAGS THE VEHICLE LOST POWER AND WAS UNABLE TO ACCELERATE TO DRIVE TO SIDE OF ROAD WAS ABLE TO ROLL. UPON THE VEHICLE STOPPING, THE AIRBAGS SMACKED ME ON MY LEFT SIDE LEAVING ME IN TOTAL PAI…
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WHILE DRIVING ALONG FORT DIX ROAD, IN PEMBERTON, NJ, THE DRIVER SIDE AIRBAGS DEPLOYED, WITH NO EXPLAIN SIGN. UPON THE DEPLOYMENT OF THE AIRBAGS THE VEHICLE LOST POWER AND WAS UNABLE TO ACCELERATE TO DRIVE TO SIDE OF ROAD WAS ABLE TO ROLL. UPON THE VEHICLE STOPPING, THE AIRBAGS SMACKED ME ON MY LEFT SIDE LEAVING ME IN TOTAL PAIN ON MY LEFT SIDE UPPER ARM. UPON GETTING OUT OF THE VEHICLE, I NOTICED THAT THE AIRBAGS HAD ONLY DEPLOYED ON THE DRIVER'S SIDE, BOTH FRONT AND BACK DOORS AIRBAGS ALONG WITH THE AIRBAG IN DRIVERS SIDE UPPER AREA WHICH COVERED THE WINDOWS. MY FOUR YEAR OLD DAUGHTER WAS IN THE CAR, ON THE PASSENGER SIDE BUT NO DAMAGE OR DEPLOYMENT OF AIRBAGS. UPON TRYING TO START THE VEHICLE AND MOVING IT COMPLETELY OFF THE RIDE, THE VEHICLE WOULD NOT MOVE, EVEN WHEN VEHICLE WAS PUT IN DRIVE OR REVERSE. *TR
NHTSA ODI #10669960
Mileage unknown · Jul 9, 2014
Air BagsPower Train
2000 MERCEDES BENZ E-320. CONSUMER WRITES IN REGARDS TO MECHANICAL MALFUNCTION CAUSED THE DEPLOYMENT OF AIR BAGS. *SMD THE CONSUMER STATED THE DRIVE SHAFT DROPPED FROM THE VEHICLE AND THE VEHICLE LOST POWER. WHEN THE STATE TROOPER ARRIVED ON THE SCENE, HE NOTICED THE VEHICLE HAD LOST ALL OF ITS TRANSMISSION FLUID. THE CONSU…
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2000 MERCEDES BENZ E-320. CONSUMER WRITES IN REGARDS TO MECHANICAL MALFUNCTION CAUSED THE DEPLOYMENT OF AIR BAGS. *SMD THE CONSUMER STATED THE DRIVE SHAFT DROPPED FROM THE VEHICLE AND THE VEHICLE LOST POWER. WHEN THE STATE TROOPER ARRIVED ON THE SCENE, HE NOTICED THE VEHICLE HAD LOST ALL OF ITS TRANSMISSION FLUID. THE CONSUMER WAS INFORMED IT WAS LIKELY THE DRIVE SHAFT HIT A TRANSMISSION LINE AND CAUSED IT TO RUPTURE. THE INSURANCE COMPANY DECLARED THE VEHICLE A TOTAL LOSS, AS IT WAS NOT WORTH THE EXPENSE OF FIXING. THE CONSUMER DID NOT BELIEVE, THE AIR BAGS SHOULD HAVE DEPLOYED BECAUSE OF A MECHANICAL MALFUNCTION. *JB UPDATED 10/28/14
NHTSA ODI #10609375
176,000 miles · Nov 18, 2013
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, HE CRASHED AGAINST ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR INJURIES TO THE RIGHT KNEE AND THE PASSENGER SUSTAINED SEVERE INTERNAL INJURIES. THE MANUFACTURER WAS NOT MADE A…
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TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, HE CRASHED AGAINST ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR INJURIES TO THE RIGHT KNEE AND THE PASSENGER SUSTAINED SEVERE INTERNAL INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 176,000.
NHTSA ODI #10552703
101,000 miles · Nov 2, 2007
Air Bags
1) NO INDICATION PRIOR TO EVENT 2) ALL 3 PASSENGER SIDE AIRBAGS DEPLOYED SIMULTANEOUSLY AT 70 MPH WITH NO PROVOCATION. NO EXTERIOR DAMAGE TO VEHICLE. NO DISRUPTION IN THE ROAD SURFACE. NO PERSONAL INJURIES RESULTED. CAR HAS BEEN UNUSABLE WHILE WAITING FOR RESPONSE FROM MANUFACTURER. 3) VEHICLE WAS TOWED TO A DEALER AND INS…
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1) NO INDICATION PRIOR TO EVENT 2) ALL 3 PASSENGER SIDE AIRBAGS DEPLOYED SIMULTANEOUSLY AT 70 MPH WITH NO PROVOCATION. NO EXTERIOR DAMAGE TO VEHICLE. NO DISRUPTION IN THE ROAD SURFACE. NO PERSONAL INJURIES RESULTED. CAR HAS BEEN UNUSABLE WHILE WAITING FOR RESPONSE FROM MANUFACTURER. 3) VEHICLE WAS TOWED TO A DEALER AND INSPECTED BY: INSURER, DEALER, REGIONAL OFFICE OF MANUFACTURER. NO CAUSE HAS BEEN DETERMINED. NO ACTION HAS OCCURRED FOR REPAIR OR REPLACEMENT. MANUFACTURER HAS BEEN UNFORTHCOMING IN DISCLOSURE OF INFORMATION ON PROGRESS OF CUSTOMER ASSISTANCE CARE (CAC) FILE. *TR
NHTSA ODI #10207769
78,000 miles · Feb 7, 2007
Air Bags
TL*- THE CONTACT STATED THAT WHILE DRIVING HIS 2000 MERCEDES E320 (78000 FAILURE MILEAGE), HE NOTICED A CRACK ON THE DASHBOARD AROUND THE AIR BAG, ON THE PASSENGER SEAT. THE VEHICLE WAS KEPT IN A HEATED GARAGE AT ABOUT 60 DEGREES. THE VEHICLE WILL BE TAKEN TO THE DEALER THIS WEEK FOR A PROGNOSIS.
NHTSA ODI #10181864