Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
40–25K
925–50K
1050–75K
1375–100K
6100–150K
0150K+
42 reports with mileage · 26 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seats. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electronic Stability Control (esc). Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
I HAVE EXPERIENCED THE SAME EXACT PROBLEMS WITH TRANSMISSION NOT SHIFTING PROPERLY AS WELL THE POWER SEAT MODULE DRAINING THE BATTERY WITH NUMEROUS JUMP STARTS. THIS OCCURRED JUST TWO WEEKS AFTER GLADLY PURCHASING MY "FIVE POINT CERTIFIED" 2002 C320 WAGON. MERCEDES BENZ OF GREENSBORO ALSO WOULD NOT FIX CHIPPING ON THE FRON…
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I HAVE EXPERIENCED THE SAME EXACT PROBLEMS WITH TRANSMISSION NOT SHIFTING PROPERLY AS WELL THE POWER SEAT MODULE DRAINING THE BATTERY WITH NUMEROUS JUMP STARTS. THIS OCCURRED JUST TWO WEEKS AFTER GLADLY PURCHASING MY "FIVE POINT CERTIFIED" 2002 C320 WAGON. MERCEDES BENZ OF GREENSBORO ALSO WOULD NOT FIX CHIPPING ON THE FRONT BUMPER. STATES BECAUSE THE VEHICLE IS LOW PROFILE THE BUMPER SUSTAINED THIS EXTENSIVE PEELING AS A RESULT. PEELING IS LOCATED FROM LEFT TO RIGHT TOP TO BOTTOM. SERVICE DEPT MANAGER ACKNOWLEDGED THE FACT THAT DEALERSHIP DID A POOR JOB AT REPAIRING THE PRE-EXISTING DAMAGE PRIOR TO SELLING. AFTER ONE CARWASH THE CHIPPING WAS VERY NOTICEABLE AND INCREASED WITH EACH WASH. THE SALEMANS WOULD NOT AGREE. PAINT STILL PEELING AFTER NUMEROUS ATTEMPTS. I HAVE REFUSED TO PAY FOR A PRE-EXISTING PROBLEM, BUT WILL PROBABLY INCUR THIS EXPENSE JUST TO TRADE THE CAR. THE TRUNK MAKES A HORRIBLE RATTLING NOISE WHILE TRAVELING AT LOW OR HIGH SPEED. NUMEROUS LIGHTS REPLACED OVER THE PAST 2 YEARS. REAR VIEW MIRROR WILL NOT LOCK INTO POSITION WHEN INTERIOR OF CAR EXCEED 60-70 DEGREES BECAUSE RUBBER SEAL BECOMES TOO HOT. ALSO AT STATED TEMPERATURE THE DIGITAL MESSAGE BOARD BECOMES OBSCURE AND UNREADABLE. TIRES NEEDING TO BE REPLACED OFTEN. EMISSIONS PROBLEMS, TRULY THE LIST GOES ON. IN FACT, THE REASON I'M POSTING THIS COMPLAINT IS BECAUSE I HAVE THE TIME TO. MY CAR IS SITTING OUTSIDE AND WILL NOT START. POSSIBLY FUEL PUMP/SENSOR- A $700 REPAIR. I'M TIRED AND HAVE REACHED MY LIMIT WITH THE NUMEROUS PROBLEMS, TRULY. PERSONALLY FEEL INJURED AFTER SUSTAINING SUCH UNFAIR TREATMENT AND INCONVENIENCE AFTER NUMEROUS ATTEMPTS TO NEGOTIATE REPAIRS. PRAYERFULLY EXPECTING RECALLS AND FULL RESTITUTION FOR THE MONEY TIED UP IN THIS VEHICLE, BE IT FROM THE MANUFACTURER OR DEALERSHIP. ALL DOCUMENTATION OF SERVICE AVAILABLE UPON REQUEST. THE INTEGRITY OF MB ALONG WITH ITS REPUTATION HAS PROVEN NOT TO BE ONE OF IT LONG STATED HISTORY. SADLY, I AM DISAPPOINTED. *TR
NHTSA ODI #10269559
54,452 miles · Aug 23, 2005
Latches/locks/linkages
I OWN A 2002 MERCEDES BENZ C320 WITH LESS THAN 55,000 MILES. ON SAT. AUG. 20, 2005 WHILE OPENING MY TRUNK WITH THE REMOTE I HEARD A STRANGE SOUND COMING FROM THE TRUNK ASSEMBLY. THE VERY NEXT DAY I WENT SHOPPING AND WENT TO PLACE MY ITEMS IN THE TRUNK AND HEARD THE SAME SOUND AGAIN. THIS TIME WHEN I GO TO CLOSE THE TRUNK IT WOUL…
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I OWN A 2002 MERCEDES BENZ C320 WITH LESS THAN 55,000 MILES. ON SAT. AUG. 20, 2005 WHILE OPENING MY TRUNK WITH THE REMOTE I HEARD A STRANGE SOUND COMING FROM THE TRUNK ASSEMBLY. THE VERY NEXT DAY I WENT SHOPPING AND WENT TO PLACE MY ITEMS IN THE TRUNK AND HEARD THE SAME SOUND AGAIN. THIS TIME WHEN I GO TO CLOSE THE TRUNK IT WOULD NOT LATCH. I CALL MB 1-800 SERVICE, HOWEVER, THEY DIDN'T WANT TO COME BECAUSE THEY WERE NOT SURE THEY WOULD BE ABLE TO REPAIR IT AND STILL HAVE TO CHARGE ME FOR COMING. SO I THEN HAD TO TRY TO HOLD THE TRUNK DOWN WITH WHAT I HAD IN THE TRUNK WHICH WASN'T MUCH. WHILE TRAVELING ON THE FREEWAY THE TRUNK LID SPRUNG OPEN WHICH TO ME WAS VERY DANGEROUS BECAUSE I HAD TO TRY TO MANEUVER MY WAY ACROSS LANES OF TRAFFIC WITH A TRUNK LID UP BLOCKING MY VIEW. I TOOK THE CAR TO THE DEALERSHIP AND THE SERVICE GUY HIMSELF SAID HE DID NOT KNOW WHY THE ASSEMBLY BROKE. THE TRUNK IS NOT SOMETHING ONE USES EVERYDAY SO I DO NOT UNDERSTAND WHY IT BROKE ESPECIALLY CONSIDERING THE FACT THAT THE CAR IS 3 YEARS OLD. THIS SIMPLY SHOULD NOT HAVE HAPPENED. ALSO, I CHECKED THE DIFFERENT MB FORUMS AND IT APPEARS THAT OTHERS HAVE HAD SOME FORM OF PROBLEM WITH THEIR TRUNKS ALONG WITH A LAUNDRY LIST OF OTHER MALFUNCTIONS. I NOW HAVE TO PAY $ 350.00 PARTS AND LABOR FOR SOMETHING I BELIEVE IS A MANUFACTURER DEFECT.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Mercedes Benz C320 Problems, Complaints & Recalls | Skip That Year