MERCEDES BENZ C320 2001 MODEL. POWER SEAT MODULE SHORTS AND DRAINS BATTERY. THE CONSTANT DRAW OFF THE SYSTEM COULD AT SOME POINT, CAUSE A FIRE, WHILE DRIVING OR OVER NIGHT IN GARAGE. 2 TWICE IT WAS FAILED WITHIN A 1 YR TIME FRAME. DEALER CHARGE $1000.00 TO FIX THE PROBLEM ONLY TO HAVE IT HAPPEN AGAIN. DEALER WOULD NOT SUPPL…
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MERCEDES BENZ C320 2001 MODEL. POWER SEAT MODULE SHORTS AND DRAINS BATTERY. THE CONSTANT DRAW OFF THE SYSTEM COULD AT SOME POINT, CAUSE A FIRE, WHILE DRIVING OR OVER NIGHT IN GARAGE. 2 TWICE IT WAS FAILED WITHIN A 1 YR TIME FRAME. DEALER CHARGE $1000.00 TO FIX THE PROBLEM ONLY TO HAVE IT HAPPEN AGAIN. DEALER WOULD NOT SUPPLY OLD PART FOR INSPECTION. *TR
NHTSA ODI #10304357
82,000 miles · Feb 10, 2009
Electrical SystemSeats
WE OWN A 2001 MERCEDES C320 AND HAVE HAD SEVERAL PROBLEMS WITH THE ELECTRICAL SYSTEMS ALL RELATED TO THE POWER SEAT ASSEMBLIES DRAINING THE BATTERY OVER NIGHT. WE HAVE HAD THEM REPLACED BY THE DEALER, FIRST TIME WAS UNDER WARRANTY, AND NOW- JUST ABOUT A YEAR OR SO LATER, SAME PROBLEM. IF WE UNPLUG THE POWER SEATS, THE BATTER DOE…
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WE OWN A 2001 MERCEDES C320 AND HAVE HAD SEVERAL PROBLEMS WITH THE ELECTRICAL SYSTEMS ALL RELATED TO THE POWER SEAT ASSEMBLIES DRAINING THE BATTERY OVER NIGHT. WE HAVE HAD THEM REPLACED BY THE DEALER, FIRST TIME WAS UNDER WARRANTY, AND NOW- JUST ABOUT A YEAR OR SO LATER, SAME PROBLEM. IF WE UNPLUG THE POWER SEATS, THE BATTER DOES NOT DRAIN. WE KNOW WE ARE NOT THE ONLY ONES WITH THIS PROBLEM, SEE WWW.BENZWORLD.ORG/FORUMS/MB-SAFETY-TESTIMONIALS/1279095-C320-BATTERY-PROBLEM-PLZ-HELP.HTML . I AGREE THAT IT IS RIDICULOUS TO SPEND THE TYPE OF MONEY ON THIS CAR AND GET RIPPED OFF BY THE DEALERS FOR "DIAGNOSTICS" ON A VERY WELL KNOWN PROBLEM AND ALSO GETTING SHAFTED FOR REPLACEMENT PARTS, ONLY TO HAVE THEM FAIL THE SAME EXACT WAY. THIS IS A WIDESPREAD PROBLEM FOR MERCEDES, AND TO NOT ACKNOWLEDGE IT AND JUST KEEP RAPING CUSTOMERS WITHOUT FIXING THE ORIGINAL PROBLEM IS WRONG. I CAN ONLY HOPE THIS COMPLAINT WILL KEEP JUST ONE PERSON FROM PURCHASING A MERCEDES, OF ANY TYPE, IN THE FUTURE. MERCEDES NEEDS TO STEP UP AND DEAL WITH THIS. GREAT FOR THE IMAGE TO SEE MB OWNERS GETTING THEIR OVERPRICED CARS JUMP STARTED BY HONDAS AND VOLKSWAGENS...*TR
NHTSA ODI #10258271
110,000 miles · Jan 7, 2009
Seats
HAVE A 2001 MERCEDES C320, THE BATTERY KEEPS DRAINING AND THE DEALER SAID IT IS A SEAT MODULE FOR $1100. I WENT ON THE MERCEDES BENZ BLOG AND EVERYONE WITH THIS YEAR MODEL HAS HAD THE SAME PROBLEM, I THINK A RECALL SHOULD BE DONE IT IS OBVIOUSLY A DEFECTIVE PART BY MERCEDES. I HAVE ALREADY HAD TO CHANGE THE PASSENGER SIDE SEAT…
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HAVE A 2001 MERCEDES C320, THE BATTERY KEEPS DRAINING AND THE DEALER SAID IT IS A SEAT MODULE FOR $1100. I WENT ON THE MERCEDES BENZ BLOG AND EVERYONE WITH THIS YEAR MODEL HAS HAD THE SAME PROBLEM, I THINK A RECALL SHOULD BE DONE IT IS OBVIOUSLY A DEFECTIVE PART BY MERCEDES. I HAVE ALREADY HAD TO CHANGE THE PASSENGER SIDE SEAT MODULE. *TR
NHTSA ODI #10254160
57,000 miles · Dec 30, 2008
Electrical SystemSeats
THE POWER SEAT CONTROL UNITS DRAIN THE BATTERY, AS THEY TURN ON AND OFF DURING EXTENDED PERIODS OF REST. *TR
NHTSA ODI #10253289
70,000 miles · Oct 17, 2008
Seats
I HAVE A 2001 MERCEDES C320 WHICH I CAN'T REALLY DRIVE ANYMORE BECAUSE THE BATTERY DRAINS EVERY DAY, THE PROBLEM IS THE POWER SEAT CONTROLLER, IT DRAINS THE BATTERY REALLY QUICKLY. *TR
NHTSA ODI #10245849
80,000 miles · Oct 11, 2008
Seats
WE HAVE A 2001, MERCEDES C320 THAT WE HAVE TO UNPLUG THE POWER SEATS ON EVERY TIME WE GET OUT OF THE CAR. THE POWER SEAT MODULE IS FAULTY. OBVIOUSLY WE'RE NOT THE ONLY ONES... HTTP://WWW.BENZWORLD.ORG/FORUMS/MB-SAFETY-TESTIMONIALS/1279095-C320-BATTERY-PROBLEM-PLZ-HELP.HTML . IT IS RIDICULOUS TO PAY THE AMOUNT OF MONEY YOU P…
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WE HAVE A 2001, MERCEDES C320 THAT WE HAVE TO UNPLUG THE POWER SEATS ON EVERY TIME WE GET OUT OF THE CAR. THE POWER SEAT MODULE IS FAULTY. OBVIOUSLY WE'RE NOT THE ONLY ONES... HTTP://WWW.BENZWORLD.ORG/FORUMS/MB-SAFETY-TESTIMONIALS/1279095-C320-BATTERY-PROBLEM-PLZ-HELP.HTML . IT IS RIDICULOUS TO PAY THE AMOUNT OF MONEY YOU PAY FOR A MERCEDES AND FOR THEM TO HAVE SO MANY CARS DOING THE SAME EXACT THING WITHOUT HAVING TO FIX THE PROBLEM. THIS HAS BEEN GOING ON FOR OVER 2 YEARS NOW. *TR
NHTSA ODI #10245141
Mileage unknown · Aug 10, 2008
Seats
IF THE FRONT SEATS ARE PLUGGED IN THE BATTERY DRAINS. ONCE I UNPLUG NO MORE PROBLEM, BUT AS LONG AS THEY ARE PLUGGED IN AND I DON'T DRIVE THE CAR FOR 2 OR 3 DAYS, THE BATTERY IS COMPLETELY DRAINED. *TR
NHTSA ODI #10237591
46,000 miles · Apr 20, 2006
Seats
DT*: THE CONTACT STATED THE VEHICLE FAILED TO START. UPON INSPECTION THE DEALERSHIP DETERMINED THE POWER ADJUST ON THE SEAT CONTROLS FAILED TO TURN OFF, WHICH CAUSED THE BATTERY TO COMPLETELY DISCHARGE. THE SEAT CONTROLS NEED TO BE REPLACED.
NHTSA ODI #10155749
Mileage unknown · Feb 7, 2002
SeatsVisibility
HEAD REST IS NOT SUPPORTING NECK PROPERLY. THERE IS A 2 INCH GAP IN BETWEEN HEAD REST AND SEAT. DEALER WAS NOTIFIED. *AK. CONSUMER STATED THE FACTORY REP LOOKED AT THE HEADRESTS AND WAS SUPRISED OF THEIR POSITION, THE BRAKE DISC ARE SLIGHTLY GROOVED AT 3300M, ALSO THE ELECTRONIC MIRRORS DO NOT WORK AT TIMES, THE MIRRORS WILL CH…
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HEAD REST IS NOT SUPPORTING NECK PROPERLY. THERE IS A 2 INCH GAP IN BETWEEN HEAD REST AND SEAT. DEALER WAS NOTIFIED. *AK. CONSUMER STATED THE FACTORY REP LOOKED AT THE HEADRESTS AND WAS SUPRISED OF THEIR POSITION, THE BRAKE DISC ARE SLIGHTLY GROOVED AT 3300M, ALSO THE ELECTRONIC MIRRORS DO NOT WORK AT TIMES, THE MIRRORS WILL CHANGE POSITIONS ON THEIR OWN.*JB
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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