Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 9 of 16 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports2 fire reports1 injury reports
What owners actually said
16 reports
Mileage unknown · Mar 11, 2022
Air Bags
SRS ABS ESP lights occasionally go on and off mostly the SRS take to shop does not come on or stay on obd2 does not detect may use clear error messages stays off for few weeks then back on and off bought scanner when SRS comes on sometimes it shows error B1035 stored and current the resistance value in the ignition circ…
Read full complaint
SRS ABS ESP lights occasionally go on and off mostly the SRS take to shop does not come on or stay on obd2 does not detect may use clear error messages stays off for few weeks then back on and off bought scanner when SRS comes on sometimes it shows error B1035 stored and current the resistance value in the ignition circuit containing component R1 2/20 (left front side airbag ignition squib) is too high sometimes nothing hear this same complaint from many owners. drivers side seat motor only works off and on had replaced sometimes works sometimes does not lots of sensor issues shows a door ajar when it is not have to replace senors
NHTSA ODI #11456282
Mileage unknown · Oct 13, 2020
Unknown Or Other
I TOOK MY CAR TO MERCEDES-BENZ DEALERSHIP TO FIX A RECALL ON MY SUNROOF NHTSA RECALL # 19V918 THEY CLAIMED THEY CHECKED MY SEAL FOR DEFECTIVE BUT WHEN I RECEIVED MY CAR THE SUNROOF WOULD NOT OPEN . I ASKED THEM WHAT DID THEY DO IT NOT WORKING AT ALL . THEY WERE VERY VAGUE ON THE DETAILS TO CHECKING MY RECALL. STATED THEY DIDN'T…
Read full complaint
I TOOK MY CAR TO MERCEDES-BENZ DEALERSHIP TO FIX A RECALL ON MY SUNROOF NHTSA RECALL # 19V918 THEY CLAIMED THEY CHECKED MY SEAL FOR DEFECTIVE BUT WHEN I RECEIVED MY CAR THE SUNROOF WOULD NOT OPEN . I ASKED THEM WHAT DID THEY DO IT NOT WORKING AT ALL . THEY WERE VERY VAGUE ON THE DETAILS TO CHECKING MY RECALL. STATED THEY DIDN'T NEED TO OPEN MY SUNROOF TO CHECK. THAT'S IMPOSSIBLE ALSO I QUESTION WHY IS IT BROKEN NOW IT WAS NOT PRIOR TO BRINGING IT IN . THEY WERE ELUSIVE AND NON COMPLIANT AND STATED IT WAS BROKEN. THEY WOULD NAKED RESPONSIBILITY NOR EXPLAIN HOW THEY INSEPECTED A SEAL IF THE SUNROOF WOULD NOT OPEN .
NHTSA ODI #11364116
Mileage unknown · Jun 12, 2020
Unknown Or Other
MY CAR HAVE A RECALL FOR THE SUNROOF SINCE IT MAY DETACH AND FLIGHT OUT, I MADE AN APPOINTMENT FOR SERVICE AT EURO MOTOR CAR IN GAITHERSBURG, MARYLAND. A LADY FROM THE DEALER JUST CALL ME BACK TO INFORM ME THAT THEY ARE CANCELING THE APPOINTMENT BECAUSE THEY DO NOT DO RECALLS...
NHTSA ODI #11328573
Mileage unknown · Jun 10, 2020
Visibility
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MERCEDES-BENZ OF BONITA SPRINGS (14610 TAMIAMI TRAIL N, NAPLES, FL 34110) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE C…
Read full complaint
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MERCEDES-BENZ OF BONITA SPRINGS (14610 TAMIAMI TRAIL N, NAPLES, FL 34110) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11328182
Mileage unknown · Feb 19, 2020
Visibility/wiper
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ C240. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED…
Read full complaint
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ C240. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11310151
42,000 miles · Apr 5, 2017
Unknown Or Other
THE DOOR HANDLE ON THE DRIVER'S SIDE IN THE FRONT BROKE OFF. I HAD TO PAY THROUGH THE NOSE TO GET IF FIXED. IT WAS LIKE PLASTIC. I AM 5"1 AND WEIGH UNDER 130 POUNDS. I AM NOT STRONG ENOUGH TO BREAK IT AND I ALSO HAVE RA. I NEVER SLAM A DOOR IN ANGER. I REALLY LIKE MY CAR BUT WONDER IF THE REST OF IT WILL FALL APART. I WAS IN TH…
Read full complaint
THE DOOR HANDLE ON THE DRIVER'S SIDE IN THE FRONT BROKE OFF. I HAD TO PAY THROUGH THE NOSE TO GET IF FIXED. IT WAS LIKE PLASTIC. I AM 5"1 AND WEIGH UNDER 130 POUNDS. I AM NOT STRONG ENOUGH TO BREAK IT AND I ALSO HAVE RA. I NEVER SLAM A DOOR IN ANGER. I REALLY LIKE MY CAR BUT WONDER IF THE REST OF IT WILL FALL APART. I WAS IN THE GARAGE. I HAVE THE BROKEN PIECE.
NHTSA ODI #10970797
68,000 miles · Nov 18, 2016
Electrical SystemSeatsFireInjury
PASSENGER SEAT CAUGHT FIRE WHEN USING THE SEAT HEATER. FIRE PROTRUDED THROUGH THE SIDE SEAT PANEL AND BURNED DRIVER AND CLOTHING. THE DRIVER WAS OPERATING THE CAR FOR ABOUT 15 MINUTES ON A CITY STREET AND PULLED OFF THE ROAD TO EXTINGUISH THE FIRE. PORTIONS OF THE SEAT MELTED.
NHTSA ODI #10926807
62,000 miles · Dec 1, 2015
Seat Belts
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. AFTER THE VEHICLE WAS STARTED, THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE NITROGEN POWER SEAT BELT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF T…
Read full complaint
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. AFTER THE VEHICLE WAS STARTED, THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE NITROGEN POWER SEAT BELT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10807785
130,000 miles · May 27, 2015
Fuel/propulsion SystemPower Train
I WAS DRIVING TO WORK FROM PARKVILLE TO BALTIMORE CITY AND MY CAR BEGAN AGGRESSIVELY JERKING. I DROVE MY CAR ON FRIDAY MORNING THROUGH THE TUNNEL AND THE JERKING WAS NOT AS AGGRESSIVE. I DROVE HOME ON FRIDAY AFTERNOON FROM WORK AND I COULD TELL THAT SOMETHING WAS STILL JERKING BUT CONTINUOUSLY. SATURDAY MORNING MY CAR WAS JERKI…
Read full complaint
I WAS DRIVING TO WORK FROM PARKVILLE TO BALTIMORE CITY AND MY CAR BEGAN AGGRESSIVELY JERKING. I DROVE MY CAR ON FRIDAY MORNING THROUGH THE TUNNEL AND THE JERKING WAS NOT AS AGGRESSIVE. I DROVE HOME ON FRIDAY AFTERNOON FROM WORK AND I COULD TELL THAT SOMETHING WAS STILL JERKING BUT CONTINUOUSLY. SATURDAY MORNING MY CAR WAS JERKING SO AGGRESSIVELY, I CALLED OWINGS MILLS MERCEDES AND LEFT IT THERE. I WAS NOTIFIED TODAY, MAY 27, 2015, THAT MY CAR NEEDED BETWEEN $1900 AND $7500 WORTH OF WORK. MY COOLANT IS LEAKING ON THE TRANSMISSION. IF MY RADIATOR CAN NOT BE FIXED, I WILL NEED A NEW RADIATOR AS WELL AS TRANSMISSION. I HAVE DOING RESEARCH AND THIS SEEMS TO BE A COMMON PROBLEM WITH THE C CLASS MERCEDES. I FEEL THIS SHOULD BE A RECALL ISSUE.
NHTSA ODI #10721828
160,000 miles · Sep 22, 2014
Service BrakesService Brakes, Hydraulic
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES MALFUNCTIONED CAUSING THE BRAKE PEDAL TO SINK INTO THE FLOOR CREATING AN EXTENDED BRAKING DISTANCE. THE FAILURE NEARLY CAUSED THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. THE VEHICLE WAS TAKEN TO AN I…
Read full complaint
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES MALFUNCTIONED CAUSING THE BRAKE PEDAL TO SINK INTO THE FLOOR CREATING AN EXTENDED BRAKING DISTANCE. THE FAILURE NEARLY CAUSED THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKE LINES WERE CORRODED CAUSING BRAKE FLUID TO LEAK FROM THE VEHICLE. NO FURTHER INFORMATION WAS AVAILABLE. THE BRAKE LINES WERE REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 160,000.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2004 Mercedes Benz C240 Problems, Complaints & Recalls | Skip That Year