2000 Mercedes Benz C230

TL* THE CONTACT OWNS A 2000 MERCEDES BENZ C230 N/A. THE CONTACT STATED THAT THE VEHICLE STALLED AND WAS NO LONGER OPERABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPRING COIL HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 290,000. UPDATED 06/30/16 *BF UPDATED 08/17/16*LJ *CN

DRIVING TO WORK AT 3:45 A.M. (EASTERN TIME) MY CAR FELT LIKE IT HIT SOMETHING IN THE ROAD I PULLED OVER TO EXAMIN THE VEHICLE. I COULDN'T SEE ANYTHING UNTIL I GOT TO WORK WHEN IT WAS MORE LIGHT OUT. I REMOVED THE WHEEL AND FOUND THE COIL SPRING TOWER HAD RIPPED ALMOST COMPLETELY OFF???? I NOTICED RUST AND NO OTHER DAMAGE TO THE UNDERCARRIAGE LESS THE SHOCK THAT GO HIT BY THE SPRING. THIS HAS TO BE A RECALL OR SOME MANUFACTURE TSB. THE CAR IS SUPER CLEAN HAS 157,000 ON THE CLOCK. I INSPECTED THE OTHER WHEELS THEY APPEAR OK IT'S THE PASSENGER SIDE FRONT. *TR

1.) NO ACCIDENT THOUGH CAR WAS CONSIDERED TOO UNSAFE TO DRIVE WHEN REAR COIL SPRING WAS DISCOVERED AS BROKEN WHEN MY WIFE TOOK THE CAR TO NEW COUNTRY MOTORS; HARTFORD, CT TO INVESTIGATE A VERY INTERMITTENT "THUNK" FROM THE REAR UNDERSIDE OF THE CAR WHICH WAS INITALLY WAS THOUGHT TO BE SOMETHING IN THE TRUNK. 2.) WE WERE PLANNING TO TAKE THE CAR ON A 800 MILE TRIP THAT EVENING AND HAD NO IDEA THAT THE NOISE INDICATED AN EXTREMELY HAZARDOUS CONDITION (SPRING COULD DISLODGE AND GO THROUGH TIRE RESULTING IN A MAJOR LOSS OF CONTROL). 3.) WE HAD TO RENT A CAR AT A COST OF $170 PLUS PAY FOR THE LABOR AND ALIGNMENT $632 DESPITE THE DEALER/MERCEDES PAYING FOR THE 2 REPLACEMENT REAR COIL SPRINGS. (APPROX $100 VALUE) I ASKED FOR THJE OLD PARTS, BUT THE MANAGER SAID THAT THEY WERE BEING SENT TO MERCEDES FOR EVALUATION AND THEN HE WOULD GIVE THEM TO ME.