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2002 Mercedes Benz C Class

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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31Owner complaints

Model-year median: 8.5

0Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
7
19998
200014
200131
20029
200315
20045
2005
Compare all C Class years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electrical System
10Engine And Engine Cooling
5Seats
5Suspension
5Fuel System, Gasoline
4
All reported categories
Tires
4Power Train
3Unknown Or Other
3Equipment
1Exterior Lighting
1Fuel/propulsion System
1Service Brakes, Hydraulic
1Steering
1Structure
1Visibility
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

21 reports with mileage · 10 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seats. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports2 fire reports0 injury reports

Steering complaints

1 reports
Clear category filter
Mileage unknown · Jan 15, 2004
Engine And Engine CoolingService Brakes, HydraulicSteering

THE 1ST INCIDENT; MY MERCEDES C240 WAS ONLY 2 MONTHS NEW. 2ND INCIDENT AT 10.5 MOS, 3RD: EXACLTY 1 YEAR, 4TH: 1 YR/3 WKS, 5TH: 13 MOS. ALL 5 TIMES THE CAR EXPERIENCED THE SAME EXACT DYING OUT OF THE ENGINE WHILE DRIVING ON THE FREEWAY, RESULTING IN LOSS OF POWER STEERING, & BRAKES. 3 OF THE 5 INCIDENTS THE CAR WOULD NOT START & …

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THE 1ST INCIDENT; MY MERCEDES C240 WAS ONLY 2 MONTHS NEW. 2ND INCIDENT AT 10.5 MOS, 3RD: EXACLTY 1 YEAR, 4TH: 1 YR/3 WKS, 5TH: 13 MOS. ALL 5 TIMES THE CAR EXPERIENCED THE SAME EXACT DYING OUT OF THE ENGINE WHILE DRIVING ON THE FREEWAY, RESULTING IN LOSS OF POWER STEERING, & BRAKES. 3 OF THE 5 INCIDENTS THE CAR WOULD NOT START & REQUIRED A TOW TO THE DEALER, HAVING THE DEALERS WORK ON THE CAR ONLY TO HAVE THE CAR DIE OUT AGAIN. BIGGEST COMPLAINT BESIDES MINE, MY CHILDREN, & OTHER FELLOW FREEWAY TRAVELERS LIVES BEING IN DANGER IS THE LACK AND DISRESPCTFUL ATTITUDE OF THAT FROM MERCEDES BENZ'S CUSTOMER SERVICE.

NHTSA ODI #10070703

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.