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2002 Mercedes Benz C Class

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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31Owner complaints

Model-year median: 8.5

0Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
7
19998
200014
200131
20029
200315
20045
2005
Compare all C Class years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electrical System
10Engine And Engine Cooling
5Seats
5Suspension
5Fuel System, Gasoline
4
All reported categories
Tires
4Power Train
3Unknown Or Other
3Equipment
1Exterior Lighting
1Fuel/propulsion System
1Service Brakes, Hydraulic
1Steering
1Structure
1Visibility
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

21 reports with mileage · 10 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seats. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports2 fire reports0 injury reports

Equipment complaints

1 reports
Clear category filter
8,700 miles · Apr 14, 2003
EquipmentExterior LightingFuel System, Gasoline

3/03 WITHIN 3 MONTHS OF PURCHASING MY 2002 C-240, THE AIR CONDITIONING STOPPED WORKING, FUEL GAUGE FAILED, HEADLIGHT WASHER BROKE, AND ONE OF THE VENTS ON THE DASH FELL APART. TOOK IN FOR SERVICE AND WAS GIVEN ANOTHER 2002 C-240, AND WHILE DRIVING THE LOANER CAR IN THE MOUNTAINS, IT BEGAN DOWN SHIFTING ITSELF AND THERE WAS NO P…

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3/03 WITHIN 3 MONTHS OF PURCHASING MY 2002 C-240, THE AIR CONDITIONING STOPPED WORKING, FUEL GAUGE FAILED, HEADLIGHT WASHER BROKE, AND ONE OF THE VENTS ON THE DASH FELL APART. TOOK IN FOR SERVICE AND WAS GIVEN ANOTHER 2002 C-240, AND WHILE DRIVING THE LOANER CAR IN THE MOUNTAINS, IT BEGAN DOWN SHIFTING ITSELF AND THERE WAS NO POWER. CAR WOULD COME TO COMPLETE STOP AND THEN WOULD START MOVING AGAIN. HAPPENED 6 TIMES. MERCEDES DEALER THOUGHT WAS ISOLATED INCIDENT. I FELT IT WAS VERY SERIOUS AS I WAS ON INTERSTATE WHEN IT WOULD SUDDENLY STOP IN TRAFFIC. COULD HAVE CAUSED A VERY SERIOUS ACCIDENT. 4/03 AIR CONDITIONING NOT WORKING AGAIN. *NLM

NHTSA ODI #10014381

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.