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2002 Mercedes Benz C Class

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

21 reports with mileage · 10 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seats. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports2 fire reports0 injury reports

Power Train complaints

3 reports
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65,000 miles · Dec 12, 2011
Power TrainSuspension

THIS IS A C230 KOMPRESSOR COUPE. THE REAR DIFFERENTIAL MADE A LOUD NOISE AND THEN LOCKED UP AFTER BEING DRIVEN SLOWLY TO A SHOP. IT WAS LATER LEARNED THAT THIS IS A VERY COMMON OCCURRENCE WITH THE EARLY 2002 C CLASS CARS BUT AS USUAL, THERE IS NO RECALL. I CONTACTED MBUSA AND THEY OFFERED NO ASSISTANCE. THIS CAR HAS ALSO RECE…

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THIS IS A C230 KOMPRESSOR COUPE. THE REAR DIFFERENTIAL MADE A LOUD NOISE AND THEN LOCKED UP AFTER BEING DRIVEN SLOWLY TO A SHOP. IT WAS LATER LEARNED THAT THIS IS A VERY COMMON OCCURRENCE WITH THE EARLY 2002 C CLASS CARS BUT AS USUAL, THERE IS NO RECALL. I CONTACTED MBUSA AND THEY OFFERED NO ASSISTANCE. THIS CAR HAS ALSO RECENTLY SHOWN EVIDENCE OF RUSTING. I CONTACTED MBUSA ABOUT THAT AND LEARNED THAT THE MB CORROSION PROTECTION IN THE U.S. IS MERELY FOUR YEARS. I ALSO FOUND THAT MOST OF THE OTHER GERMAN LUXURY AUTOMAKERS HAVE USED GALVINIZED STEEL FOR DECADES, UNLIKE THE MANUFACTURING PRACTICES OF MB. OVERALL, BETWEEN BUILT-IN MECHANICAL FAILURES AND THE RUST, AND THE FACT THAT MBUSA DOES NOT STAND BEHIND THEIR VEHICLES, I WILL CERTAINLY STEER CLEAR OF MERCEDES IN THE FUTURE. *TR

NHTSA ODI #10439377

8,700 miles · Apr 14, 2003
EquipmentExterior LightingFuel System, Gasoline

3/03 WITHIN 3 MONTHS OF PURCHASING MY 2002 C-240, THE AIR CONDITIONING STOPPED WORKING, FUEL GAUGE FAILED, HEADLIGHT WASHER BROKE, AND ONE OF THE VENTS ON THE DASH FELL APART. TOOK IN FOR SERVICE AND WAS GIVEN ANOTHER 2002 C-240, AND WHILE DRIVING THE LOANER CAR IN THE MOUNTAINS, IT BEGAN DOWN SHIFTING ITSELF AND THERE WAS NO P…

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3/03 WITHIN 3 MONTHS OF PURCHASING MY 2002 C-240, THE AIR CONDITIONING STOPPED WORKING, FUEL GAUGE FAILED, HEADLIGHT WASHER BROKE, AND ONE OF THE VENTS ON THE DASH FELL APART. TOOK IN FOR SERVICE AND WAS GIVEN ANOTHER 2002 C-240, AND WHILE DRIVING THE LOANER CAR IN THE MOUNTAINS, IT BEGAN DOWN SHIFTING ITSELF AND THERE WAS NO POWER. CAR WOULD COME TO COMPLETE STOP AND THEN WOULD START MOVING AGAIN. HAPPENED 6 TIMES. MERCEDES DEALER THOUGHT WAS ISOLATED INCIDENT. I FELT IT WAS VERY SERIOUS AS I WAS ON INTERSTATE WHEN IT WOULD SUDDENLY STOP IN TRAFFIC. COULD HAVE CAUSED A VERY SERIOUS ACCIDENT. 4/03 AIR CONDITIONING NOT WORKING AGAIN. *NLM

NHTSA ODI #10014381

674 miles · Jan 29, 2003
Power Train

WHILE DRIVING MY C-240 BETWEEN 30 & 60 MPH I CAN FEEL A VIBRATION ON THE SHIFT LEVER & THE STEERING WHEEL & IF PUT MY HAND ON TOP OF THE INSTRUMENT PANEL. YOU CAN SENSE THE VIBRATION AROUND YOU. IT SEEMS TO COME FROM THE POWER TRAIN, VIA DRIVE SHAFT, TRANS. OR DIFFERENTIAL, THE DEALER REPLACED & BALANCED ALL FOUR TIRES, AND IT …

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WHILE DRIVING MY C-240 BETWEEN 30 & 60 MPH I CAN FEEL A VIBRATION ON THE SHIFT LEVER & THE STEERING WHEEL & IF PUT MY HAND ON TOP OF THE INSTRUMENT PANEL. YOU CAN SENSE THE VIBRATION AROUND YOU. IT SEEMS TO COME FROM THE POWER TRAIN, VIA DRIVE SHAFT, TRANS. OR DIFFERENTIAL, THE DEALER REPLACED & BALANCED ALL FOUR TIRES, AND IT I THUOGHT IT WAS CORRECTED BUT THE PROBLEM STILL PERSITS SOMETIMES IT IS MORE NOTICIBLE THAN OTHERS, I TOOK THE CAR BACK TO THE DEALER TO HAVE IT CHECKED OUT BUT ON A TEST DRIVE THE SERVICE MAN SAID HE CAN'T FEEL ANYTHING WRONG & THAT IT MIGHT BE ME....

NHTSA ODI #10004900

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.