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2002 Mercedes Benz C Class

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
31Owner complaints

Model-year median: 8.5

0Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
7
19998
200014
200131
20029
200315
20045
2005
Compare all C Class years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electrical System
10Engine And Engine Cooling
5Seats
5Suspension
5Fuel System, Gasoline
4
All reported categories
Tires
4Power Train
3Unknown Or Other
3Equipment
1Exterior Lighting
1Fuel/propulsion System
1Service Brakes, Hydraulic
1Steering
1Structure
1Visibility
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

21 reports with mileage · 10 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seats. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports2 fire reports0 injury reports

Fuel/propulsion System complaints

1 reports
Clear category filter
103,000 miles · Apr 30, 2014
Fuel/propulsion System

THIS IS A FOLLOW-UP TO COMPLAINT #10579528. SPOKE TO ROBIN, CUSTOMER SERVICE REPRESENTATIVE AT MERCEDES BENZ CORPORATE HEADQUARTERS IN THE UNITED STATES. THEY REFUSE TO ACKNOWLEDGE A DESIGN FLAW IN THE REAR SIGNAL ACTUATOR MODULE AS THE BASIS FOR THE FUEL DELIVERY FAILING WHILE DRIVING THE CAR. THE EXPLANATION THEY OFFE…

Read full complaint

THIS IS A FOLLOW-UP TO COMPLAINT #10579528. SPOKE TO ROBIN, CUSTOMER SERVICE REPRESENTATIVE AT MERCEDES BENZ CORPORATE HEADQUARTERS IN THE UNITED STATES. THEY REFUSE TO ACKNOWLEDGE A DESIGN FLAW IN THE REAR SIGNAL ACTUATOR MODULE AS THE BASIS FOR THE FUEL DELIVERY FAILING WHILE DRIVING THE CAR. THE EXPLANATION THEY OFFERED IS THAT THE LIKELY CAUSE OF THE FAILURE IN FUEL DELIVERY TO THE ENGINE, WHILE DRIVING, IS THE FUEL PUMP, MERCEDES PART# 203 470 3794. HOWEVER, THEY FURTHER EXPLAINED THAT THE ONLY WAY TO REPLACE A FAULTY FUEL PUMP IS TO REPLACE THE ENTIRE FUEL TANK, FUEL DELIVERY UNIT, FUEL SENDING UNIT AND WIRING HARNESS ...THE ENTIRE FUEL STORAGE TANK AND FUEL DELIVERY SYSTEM! NO ONE I KNOW HAS EVER HEARD OF A SITUATION WHERE AN ENTIRE FUEL SYSTEM HAS TO BE REPLACED BECAUSE OF A FAILED IN-TANK FUEL PUMP. THIS POINTS TO YET ANOTHER DESIGN FLAW FOR WHICH MERCEDES BENZ, THE AUTOMOBILE MANUFACTURER,HOLD ITSELF ACCOUNTABLE. WHAT POSSIBLE ENGINEERING REASON CAN THEY OFFER OTHER THAN THE FACT THAT THE FUEL AND ELECTRICAL FUEL DELIVERY COMPONENTS SYSTEM WERE SERIOUSLY FLAWED FROM THE BEGINNING OF PRODUCTION? *JS

NHTSA ODI #10585735

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.