Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 6 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Child Seat. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
6 reports
173,000 miles · Mar 2, 2014
Suspension
WAS DRIVING CAR AND HEARD LOUD NOISE GOT OUT AND SAW FRONT RIGHT SIDE WAS SITTING LOWER ON ONE SIDE. CAR PULLS HARD TO THE RIGHT. HAD MY MECHANIC INSPECT. CONCLUDED THAT THE CUP HOLDER THAT HOLDS THE VEHICLES SPRINGS WAS RUSTED OUT. I HAVE RESEARCHED THIS ISSUE AND SEEMS TO BE A COMMON PROBLEM AND OR DESIGN FLAW. THANKFULLY DID …
Read full complaint
WAS DRIVING CAR AND HEARD LOUD NOISE GOT OUT AND SAW FRONT RIGHT SIDE WAS SITTING LOWER ON ONE SIDE. CAR PULLS HARD TO THE RIGHT. HAD MY MECHANIC INSPECT. CONCLUDED THAT THE CUP HOLDER THAT HOLDS THE VEHICLES SPRINGS WAS RUSTED OUT. I HAVE RESEARCHED THIS ISSUE AND SEEMS TO BE A COMMON PROBLEM AND OR DESIGN FLAW. THANKFULLY DID NOT HAPPEN AT HIGHER SPEEDS IN DANGEROUS CONDITIONS. *TR
NHTSA ODI #10566705
Mileage unknown · Jan 18, 2000
Child Seat
BRITAX ROUNDABOUT CAR SEAT DOES NOT FIT INTO MERCEDES C CLASS CAR. *AK
NHTSA ODI #717499
Mileage unknown · May 11, 1999
Air Bags
WHILE DRIVING AIRBAG WARNING LIGHT CAME ON AND THEN THE AIRBAG EXPLODED . THERE WAS NO ACCIDENT. THE VEHICLE WAS AT THE DEALER AT THE TIME THE AIRBAG EXPLODED. MANUFACTURER HAS BEEN NOTIFIED. *AK
NHTSA ODI #837748
Mileage unknown · Feb 8, 1999
StructureSuspension
HEAT SHIELD MAKES NOISE WHEN VEHICLE IS TURNED OFF, DUE TO DESIGN.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH HOPPECKE BATTERIES. THE BATTERY MAINTENANCE SCHEDULE COULD BE LESS THAN NEEDED TO MAINTAIN PROPER ELECTROLYTE LEVELS.
Consequence & remedy
Consequence: THE LOW ELECTROLYTE LEVELS RESULT IN ACCELERATED BATTERY GRID GROWTH, INCREASED POTENTIAL FOR INTER-CELL RUPTURE AND SPARKING, AND THE POTENTIAL FOR A BATTERY EXPLOSION.
Remedy: DEALERS WILL INSPECT THE BATTERIES, INCLUDING FLUID LEVELS. SOME BATTERIES MAY BE REPLACED IF NECESSARY, ON A CASE BY CASE BASIS. IN ADDITION TO THE BATTERY INSPECTION, THE ADDITION OF LABELS IN THE VEHICLE OWNER'S MANUAL AND ENGINE COMPARTMENT WILL BE INCLUDED TO CONSPICUOUSLY REMIND OWNERS AS WELL AS DEALER AND SERVICE PERSONNEL OF THE NEED TO PERFORM BATTERY MAINTENANCE. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE03058 · Engine Crankshaft Pulley Failure
Opened Dec 17, 2003 · Closed Apr 22, 2004
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline:belts And Associated Pulleys
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE THAT COULD RESULT IN LOSS OF POWER-STEERING ASSIST.ODI HAS RECEIVED A TOTAL OF 546 NON-DUPLICATIVE REPORTS THAT ALLEGE ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE ON ALL MERCEDES-BENZ VEHICLES USING THE SUBJECT COMPONENT.THE SUBJECT COMPONENT FAILURES ARE PROGRESSIVE IN NATURE AND ONLY A SMALL PERCENTAGE OF THE COMPLAINTS AND WARRANT CLAIMS INVOLVED A FAILURE THAT HAD PROGRESSED FAR ENOUGH TO EFFECT POWER STEERING PERFORMANCE (6 OF 55 ODI COMPLAINTS REFERENCE INCREASED STEERING EFFORT).THERE HAVE BEEN NO CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
PE01029 · Battery Explosion
Opened Jul 31, 2001 · Closed Dec 13, 2001
Status: closed (inferred from source dates) · Electrical System
No summary supplied.
1998 Mercedes Benz C Class Problems, Complaints & Recalls | Skip That Year
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