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1997 Mercedes Benz C Class

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 3 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports1 fire reports0 injury reports

What owners actually said

3 reports
249,800 miles · May 12, 2012
Electrical SystemFuel/propulsion SystemVehicle Speed ControlFire

WAS DRIVING VEHICLE DOWN THE HIGHWAY TRAVELING AT NORMAL SPEEDS. ALL OF A SUDDEN CAR BEGAN BACKFIRING AND SPEED DROPPED FROM 65 MPH TO 30 MPH. THE CAR WOULD NOT ACCELERATE AND BEGAN TO BACKFIRE MORE. TEMP WENT UP AND CAR STARTED SMOKING. PULLED OVER TO CHECK ON CAR AND IT NEVER RESTARTED AGAIN. CONTACTED MB ASSIST AND WAS TOLD I…

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WAS DRIVING VEHICLE DOWN THE HIGHWAY TRAVELING AT NORMAL SPEEDS. ALL OF A SUDDEN CAR BEGAN BACKFIRING AND SPEED DROPPED FROM 65 MPH TO 30 MPH. THE CAR WOULD NOT ACCELERATE AND BEGAN TO BACKFIRE MORE. TEMP WENT UP AND CAR STARTED SMOKING. PULLED OVER TO CHECK ON CAR AND IT NEVER RESTARTED AGAIN. CONTACTED MB ASSIST AND WAS TOLD I WOULD NEED A JUMP WITH THICK GAUGE CABLES AND THEY COULD SEND A TECH BUT THE CHARGES WOULD BE AT MINIMUM $100. ITS BEEN OVER A WEEK AND THE CAR WILL NOT START. I'VE PUT BATTERIES IN FOB (THEY NEVER HAD ANY BEFORE) , CHARGED CAR BATTERY , CHECKED ALL FUSES, JUMPED CAR BATTERY AND NOW AM BEING GIVEN A P1570 IMMOBILIZER CODE . THE CAR ALARM HAS NEVER BEEN ACTIVATED. . THIS CAR IS MAKING ABSOLUTE NO SENSE WITH THE ERRORS AND NO EXPLANATION AS TO WHY IT NEARLY CAUGHT FIRE AND WONT START NOW... *TR

NHTSA ODI #10458187

144,431 miles · Feb 9, 2010
Suspension

MY MERCEDES 1997 C-280, PURCHASED FROM THE MERCEDES DEALER, HAS EXHIBITED SEVERAL INHERENT DESIGN ISSUES. THE ISSUE THAT IS THE GREATEST SAFETY ISSUE IS THE CONSTANT DETERIORATION/DESTRUCTION UNDER NORMAL USE OF THE UPPER CONTROL ARM BUSHINGS, EVERY 50,000 MILES OR SO, WHICH IS NOT NORMAL FOR ANY MODERN CAR. IT IS ALMOST IMPOSSI…

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MY MERCEDES 1997 C-280, PURCHASED FROM THE MERCEDES DEALER, HAS EXHIBITED SEVERAL INHERENT DESIGN ISSUES. THE ISSUE THAT IS THE GREATEST SAFETY ISSUE IS THE CONSTANT DETERIORATION/DESTRUCTION UNDER NORMAL USE OF THE UPPER CONTROL ARM BUSHINGS, EVERY 50,000 MILES OR SO, WHICH IS NOT NORMAL FOR ANY MODERN CAR. IT IS ALMOST IMPOSSIBLE TO MAINTAIN A CAR AT THAT FREQUENCY (AT $1000/ REPAIR), AND YOU NEVER KNOW WHEN IT WILL FAIL. MOST PEOPLE EVENTUALLY GIVE UP. WHEN THESE BUSHINGS SUDDENLY FAIL, THE STEERING AND BRAKING ARE AFFECTED. IT IS ESPECIALLY NOTICED IN SHARP TURNING SITUATIONS, SUCH AS PARKING AND EMERGENCY ACCIDENT AVOIDANCE MANEUVERS. PARTIAL CONTROL OF THE STEERING IS LOST AND WHEN THE ANTILOCK BRAKES ARE APPLIED IT BECOMES SEVERELY ERRATIC. I HAVE CONTACTED THE DEALER AND MERCEDES BENZ USA AND BOTH HAVE DENIED ANY RESPONSIBILITY FOR WHAT MUST BE EITHER A DESIGN FLAW IN THEIR PRODUCT OR SOMETHING WRONG WITH THE CAR THAT I HAVE, PURCHASED USED AS A 'STAR MARK' CAR FROM THE DEALER. THEY FIXED THE PROBLEM ONCE UNDER WARRANTY, AND THEN IT FAILED ABOUT 50,000 MILES LATER. THE PROBLEM IS EXACERBATED WHEN IT IS RAINING. TODAY I LOST CONTROL OF THE CAR IN THE RAIN AT 45MPH WHEN I ENCOUNTERED A SEAM IN THE PAVEMENT, TRIED TO CORRECT AND APPLIED THE ABS BRAKES. THREE WAS NO COLLISION OR INJURIES, LUCKILY, BUT IT IS TIME THAT MERCEDES TOOK RESPONSIBILITY FOR A PROBLEM THAT THEY CREATED AND FIX IT PROPERLY. IT IS IMPORTANT TO NOTE THAT I HAVE ASKED FOR A PERMANENT FIX AND THEY DON'T HAVE ONE, AND SEEM TO BE AWARE OF AN INHERENT DESIGN PROBLEM IN THESE CARS. ALSO, IF IT HAD FAILED ON A STEEP MOUNTAIN ROAD SUCH AS OUR LOCAL HWY 154, WITH NO RAILING, IT COULD HAVE BEEN A FATAL ACCIDENT AND INVOLVED OTHER CARS. *TR

NHTSA ODI #10307908

80,000 miles · Mar 5, 2002
Engine And Engine Cooling

WHILE DRIVING VEHICLE ABRUPTLY SHUTS DOWN WITHOUT WARNING, CAUSING VEHICLE TO LOSE ALL POWER. DEALER CANNOT IDENTIFY THE CAUSE. TRANSMISSION LOCKED UP AFTER 80000 MILES. *AK *TS

NHTSA ODI #8005050

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.