1. FAILURE OCCURRED WITHOUT WARNING. 2. TRANSMISSIONS WOULD NOT SHIFT OUT OF FIRST GEAR. MY FAMILY (4 MONTH BABY AND WIFE) WERE LEFT STRANDED ON THE ROADWAY. 3. MERCEDES-BENZ CANNOT CORRECTLY FIX THE PROBLEM. UNKNOWN CAUSE. VEHICLE HAS BEEN IN SHOP FOR 2 WEEKS WITHOUT A SOLUTION IN SIGHT. *NM
2002 Mercedes Benz 240
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all 240 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 11 of 26 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
4 reportsI HAVE HAD MY C230 COUPE IN THE SHOP AT ED POTTER MERCEDES COLUMBUS, OH SEVERAL TIMES. FOUR WEEKS AFTER I BOUGHT THE CAR THE WHEELS WERE SO OUT OF ALIGNMENT THAT THE CARS JUMPED LANES, REPEATEDLY I WAS ABLE TO DEMONSTRATE THE TERRIBLE 'PULL' EVEN WITH MR. POTTER IN THE CAR - NEVER COULD THEY FIX IT. THE FUEL TANK WAS REPLACED …
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I HAVE HAD MY C230 COUPE IN THE SHOP AT ED POTTER MERCEDES COLUMBUS, OH SEVERAL TIMES. FOUR WEEKS AFTER I BOUGHT THE CAR THE WHEELS WERE SO OUT OF ALIGNMENT THAT THE CARS JUMPED LANES, REPEATEDLY I WAS ABLE TO DEMONSTRATE THE TERRIBLE 'PULL' EVEN WITH MR. POTTER IN THE CAR - NEVER COULD THEY FIX IT. THE FUEL TANK WAS REPLACED TWICE, THE STRUT WAS REPLACED, I HAD TO BUY NEW TIRES ($1,277) AFTER 20K MILES, RIGHT NOW IT'S IN THE SHOP, THE SEAL AROUND THE ROOF HAS TO BE REPLACED, THE FRONT SWAY BARS WERE REPLACED, THE RUBBER BUSHINGS ARE BEING REPLACED BECAUSE THE CAR SQUEAKS EE-EE-EE-EE AS I ROLL OVER SOFT WAVES IN THE ROAD. TODAY THEY CALLED, THEY NEED TO KEEP THE CAR LONGER TO REPLACE THE REAR DIFFERENTIAL SOMETHING ANOTHER - THE SERVICE MANAGER CALLED ME AND EARLIER THIS WEEK AND TOLD ME TO FILL OUT MY SURVEY FROM THE LAST SERVICE "ALL EXCELLENT" NOT EVEN REALIZING I NEEDED TO BRING THE CAR BACK IN THIS WEEK FOR MORE PART REPLACEMENT. ONCE I WAS IN TRAVELING IN LEXINGTON, KY ON MY WAY TO A DERBY PARTY IN LOUISVILLE ON SATURDAY AND THE LOCAL MERCEDES REP SAID TO GET A HOTEL ROOM IN LEXINGTON AND WAIT TILL MONDAY TO HAVE THE CAR FIXED. THE DAY I BOUGHT THE CAR I HAD A $31,000 VOUCHER FROM MY CREDIT UNION AND THE DEALERSHIP DIDN'T TRUST IT (I LIVE 3/4 A MILE A WAY) AND THEY MADE ME WAIT THREE DAYS UNTIL THE CHECK CLEARED BEFORE THEY DELIVERED THE CAR. I OWN A 1975 MB 450 SL THAT IS MORE RELIABLE THAN THIS HUNK OF JUNK. PLEASE DON'T BUY A MERCEDES AND IF YOU DID, PLEASE TAKE IT BACK, THEY AREN'T SAFE AND THE CUSTOMER SERVICE IS OUTRAGEOUS. *JB
TRANSMISSION SHIFTS FROM FIRST GEAR TO SECOND GEAR LATE AT TIMES. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
WHEN DRIVING OVER 40 MPH TRANSMISSION INTERMITTENTLY SHIFTED DOWN. THIS HAS HAPPENED 9 TIMES. VEHICLE HAS BEEN TAKEN TO DEALER.PROBLEM COULD NOT BE DUPLICATED, AND FACTORY REPRESENTATIVE STATED CONSUMER MUST HAVE PUSHED BY ON GEARSHIFT BY HERSELF. *AK
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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