JACK COLLAPSED THREE TIMES WHILE CHANGING TIRE, CAR ALMOST LANDED ON LEG. *AK
2002 Mercedes Benz 240
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all 240 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 11 of 26 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Equipment complaints
3 reportsTRANSMISSION SHIFTS FROM FIRST GEAR TO SECOND GEAR LATE AT TIMES. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
THERE IS AN ERROR MESSAGE !'1 MALFUNCTION!( DISPLAYED AT THE FRONT DIGITAL PANEL AS I CHOSE NOT TO ACTIVE THE !'TELE-AID!( PROGRAM. I WAS NEVER DISCLOSED BY THE MERCEDES DEALER FOR THIS PROBLEM. MERCEDES GIVES ONE YEAR FREE OF SERVICE TO ACTIVE FOR THE 1ST YEAR, BUT THE MESSAGE WILL START TO SHOW AGAIN AFTER DE-ACTIVATING IT. TH…
Read full complaint
THERE IS AN ERROR MESSAGE !'1 MALFUNCTION!( DISPLAYED AT THE FRONT DIGITAL PANEL AS I CHOSE NOT TO ACTIVE THE !'TELE-AID!( PROGRAM. I WAS NEVER DISCLOSED BY THE MERCEDES DEALER FOR THIS PROBLEM. MERCEDES GIVES ONE YEAR FREE OF SERVICE TO ACTIVE FOR THE 1ST YEAR, BUT THE MESSAGE WILL START TO SHOW AGAIN AFTER DE-ACTIVATING IT. THIS MISLEADING ERROR MESSAGE WOULD SERIOUSLY CAUSE IGNORANCE OF REAL PROBLEMS SUCH FROM ENGINE, MECHANICS OR ELECTRONICS IF THE SERVICE IS DE-ACTIVATED AFTER 1ST YEAR. I CAN FORESEE MY HUGE LIABILITY IN THE FUTURE. I SUGGEST TO DMV TO FORCE MERCEDES TO CAL BACK ALL 2002 MODEL FOR SAFETY REASONS.*AK
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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