NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
18 reportsClear category filter71,000 miles · Feb 15, 2017
Seats
WHILE DRIVING, THE SWING ARM WHICH ATTACHES THE ADJUSTMENT BAR UNDER THE DRIVER SEAT CUSHION TO THE LEFT SEAT SLIDER BROKE. THE SEAT ROCKS FREELY APPROXIMATELY 1 FOOT, MAKING THE SEATBELT USELESS AND THE CAR COULD NOT BE DRIVEN SAFELY. I HAD TO REMOVE THE SEAT AND RE-WELD THE SWING ARM. THE DEALER SOLUTION WOULD BE A COMPLE…
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WHILE DRIVING, THE SWING ARM WHICH ATTACHES THE ADJUSTMENT BAR UNDER THE DRIVER SEAT CUSHION TO THE LEFT SEAT SLIDER BROKE. THE SEAT ROCKS FREELY APPROXIMATELY 1 FOOT, MAKING THE SEATBELT USELESS AND THE CAR COULD NOT BE DRIVEN SAFELY. I HAD TO REMOVE THE SEAT AND RE-WELD THE SWING ARM. THE DEALER SOLUTION WOULD BE A COMPLETE SEAT REPLACEMENT COSTING $900. MILEAGE: 71000
NHTSA ODI #10954913
84,000 miles · Feb 6, 2017
Seats
DRIVERS SIDE SEAT BECAME LOOSE. WHEN SITTING DOWN IN THE CAR A LOUD CLUCK WAS HEARD AND THE FRONT DRIVER SEAT MOVED BACKWARD. UPON INSPECTION THE WELD HOLDING THE SEAT TO THE BRACKET HAD SNAPPED. CAR WAS STATIONARY AT THE TIME BEEN RENDERED UN-DRIVABLE DUE TO THE MOVEMENT IN THE SEAT.
NHTSA ODI #10949697
71,000 miles · Jan 18, 2017
Seats
DRIVERS SIDE SEAT BROKE AT WELDED ATTACHMENT POINT TO ADJUSTER RAIL. MY SON'S DRIVER SEAT WAS ROCKING, I THOUGHT THAT THE LOCKING WASHER HAD FALLEN OFF AND WENT TO REPLACE, WHEN I REMOVERED THE SIDE COVER I DISCOVERED THAT THE BRACKET THAT ATTACHED THE SEAT TO THE ADJUSTER FRAME HAD BROKEN. SEARCH THE WEB AND DISCOVERED THAT THI…
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DRIVERS SIDE SEAT BROKE AT WELDED ATTACHMENT POINT TO ADJUSTER RAIL. MY SON'S DRIVER SEAT WAS ROCKING, I THOUGHT THAT THE LOCKING WASHER HAD FALLEN OFF AND WENT TO REPLACE, WHEN I REMOVERED THE SIDE COVER I DISCOVERED THAT THE BRACKET THAT ATTACHED THE SEAT TO THE ADJUSTER FRAME HAD BROKEN. SEARCH THE WEB AND DISCOVERED THAT THIS WAS A COMMON ISSUE WITH THE MAZDA 3. WHEN TO DEALER AND DISCOVERED THAT I HAD TO REPLACE THE WHOLE SUBFRAME WHICH COST $300 FOR THE PART AND $300 FOR THE LABOR TO INSTALL IT. MAZDA NEEDS TO DO A RECALL AND FIX THIS ISSUE BEFORE SOMEONE GETS HURT AND ALSO REIMBURSE EVERYONE WHO HAD TO REPLACE THE POORLY CONSTRUCTED PART
NHTSA ODI #10946271
112,000 miles · Oct 21, 2016
Seats
I WAS DRIVING MY 2010 MAZDASPEED 3 ON 10/20/2016. DRIVING HOME FROM WORK I SUDDENLY REALIZED WHILE ACCELERATING IT WAS LIKE SITTING IN A ROCKING CHAIR. AFTER BEING ABLE TO CHECK IT LATER THAT NIGHT I LOOKED UP UNDER THE SEAT AND THE BRACE THAT HOLDS THE SEAT FRAME TO THE SEAT TRACK HAS COMPLETELY SHEERED OFF ON THE LEFT HAND S…
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I WAS DRIVING MY 2010 MAZDASPEED 3 ON 10/20/2016. DRIVING HOME FROM WORK I SUDDENLY REALIZED WHILE ACCELERATING IT WAS LIKE SITTING IN A ROCKING CHAIR. AFTER BEING ABLE TO CHECK IT LATER THAT NIGHT I LOOKED UP UNDER THE SEAT AND THE BRACE THAT HOLDS THE SEAT FRAME TO THE SEAT TRACK HAS COMPLETELY SHEERED OFF ON THE LEFT HAND SIDE. THE RIGHT SIDE IS STILL IN TACT... FOR NOW. READING ONLINE IT SEEMS THE DEALERSHIPS ARE WANTED AROUND $700 TO REPLACE THIS. I DON'T FEEL AS THOUGH I SHOULD BE RESPONSIBLE FOR SUCH A HIGH BILL ON A HUGE SAFETY CONCERN. IF I GET INTO AN ACCIDENT WHAT'S TO KEEP MY SEAT FROM COMPLETELY LAUNCHING AND IMPALING ME INTO THE STEERING WHEEL. MAZDA PLEASE STEP UP AND TAKE CARE OF THIS PROBLEM. TO MAKE AN ADDED NOTE, MY SEAT HAS HAD A SLIGHT ROCK IN IT FOR FROM WHAT I CAN REMEMBER BEING AT LEAST 2-3 YEARS NOW. TALK TO SOMEONE ABOUT IT WHEN I FIRST NOTICED IT AND THEY SAY THAT'S NORMAL AND DO NOTHING ABOUT IT. SO, CLEARLY IF THIS IS NORMAL FOR MAZDA, THEN THERE IS GOING TO BE A LOT MORE PROBLEMS COMING OUT OF THE WOODWORK. *TR
NHTSA ODI #10917786
75,000 miles · Oct 17, 2016
Seats
WHEN ACCELERATING FROM STOP OR MAKING TURNS ON THE STREET OR ON A CURVED HIGHWAY, MY DRIVER'S SEAT RECLINES BACK FROM THE BASE OF THE SEAT APPROXIMATELY 3-4 INCHES. IT'S BEEN REPAIRED (WASHER AND NUTS REPLACED) SEVERAL TIMES OVER THE PAST 3 YEARS. TOOK IT IN TODAY (10/17/2016) AND WAS TOLD THAT I NEEDED A NEW SEAT TRACK ASSEMBLY…
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WHEN ACCELERATING FROM STOP OR MAKING TURNS ON THE STREET OR ON A CURVED HIGHWAY, MY DRIVER'S SEAT RECLINES BACK FROM THE BASE OF THE SEAT APPROXIMATELY 3-4 INCHES. IT'S BEEN REPAIRED (WASHER AND NUTS REPLACED) SEVERAL TIMES OVER THE PAST 3 YEARS. TOOK IT IN TODAY (10/17/2016) AND WAS TOLD THAT I NEEDED A NEW SEAT TRACK ASSEMBLY ($500.00 PARTS AND LABOR). THERE ARE NUMEROUS COMPLAINTS FOR THIS MODEL VEHICLE ABOUT THE SAME SITUATION FOR THEIR 2010 MAZDA 3 AND MAZDASPEED 3.
NHTSA ODI #10916607
73,640 miles · Aug 6, 2016
Seats
DRIVING ALONG A CITY STREET, WITH MY 2 1/2 YEAR OLD IN THE VEHICLE, AND THE LEFT SIDE OF THE DRIVER SEAT BRACKET BROKE. I HAVE HAD THIS HAPPEN BEFORE IN A PREVIOUS MAZDA BEFORE, A 2003 PROTEGE5. IN ATTACHED PHOTO, THE BRACKET ON THE MIDDLE-RIGHT SHOULD BE WELDED ON TO THE BAR-SECTION IN THE MIDDLE-LEFT.
NHTSA ODI #10893671
89,615 miles · Jun 20, 2016
Seats
VEHICLE WAS STATIONARY. UPON SITTING IN THE DRIVER'S SEAT, I HEARD A "POP" SOUND. THE SEAT NOW MOVES APPROXIMATELY 6 INCHES FORE AND AFT UPON BRAKING AND ACCELERATING.
NHTSA ODI #10875167
93,000 miles · Jan 15, 2016
Seats
AFTER GETTING INTO THE DRIVERS SEAT, I HEARD A LOUD POP AND DRIVERS SEAT BECAME VERY LOOSE. UPON INSPECTION, FRONT LEFT BRACKET FOR VERTICAL SEAT ADJUSTMENT WAS BROKEN IN HALF. LOOSE SEAT WOULD SHIFT DURING BRAKING AND ACCELERATION, AN UNCOMFORTABLE AND DANGEROUS SITUATION.
NHTSA ODI #10820446
71,000 miles · Dec 14, 2015
Seats
THE FRONT DRIVERS SEAT STARTED ROCKING BACK AND FORTH AFTER HEARING A LOUD CRACK SOUND. CLOSER INSPECTION OF THE SEAT IN THE CAR REVEALED THAT THE WELD ATTACHING THE ADJUST AND THE SEAT FAILED. CONTACT MAZDA AND THEY REFUSED TO FIX DESPITE NOTING IT IN A SERVICE BULLETIN TSB #09-049/10 TITLED "2010 MAZDA3 - RATTLE NOISE FROM BOT…
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THE FRONT DRIVERS SEAT STARTED ROCKING BACK AND FORTH AFTER HEARING A LOUD CRACK SOUND. CLOSER INSPECTION OF THE SEAT IN THE CAR REVEALED THAT THE WELD ATTACHING THE ADJUST AND THE SEAT FAILED. CONTACT MAZDA AND THEY REFUSED TO FIX DESPITE NOTING IT IN A SERVICE BULLETIN TSB #09-049/10 TITLED "2010 MAZDA3 - RATTLE NOISE FROM BOTTOM OF DRIVER SEAT" 2010-11-08. THIS IS A SAFETY ISSUE AND COULD HAVE BEEN VERY DANGEROUS IF DRIVING AT THE TIME.
NHTSA ODI #10810185
123,000 miles · Sep 26, 2015
Seats
WHILE DRIVING UNDER TYPICAL CONDITIONS, NAVIGATING A TURN AT SPEED, A POPPING NOISE SOUNDED FROM THE BOTTOM OF THE DRIVER SIDE SEAT. SUBSEQUENTLY, THE DRIVER SIDE SEAT BEGAN TO WOBBLE, SEEMINGLY PIVOTING AT A POINT IN THE BACK, RIGHT AREA OF THE SEAT. FURTHER INSPECTION REVEALED THAT THE SEAT MOUNT BRACKET THAT SECURES THE SEAT …
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WHILE DRIVING UNDER TYPICAL CONDITIONS, NAVIGATING A TURN AT SPEED, A POPPING NOISE SOUNDED FROM THE BOTTOM OF THE DRIVER SIDE SEAT. SUBSEQUENTLY, THE DRIVER SIDE SEAT BEGAN TO WOBBLE, SEEMINGLY PIVOTING AT A POINT IN THE BACK, RIGHT AREA OF THE SEAT. FURTHER INSPECTION REVEALED THAT THE SEAT MOUNT BRACKET THAT SECURES THE SEAT TO THE FRAME OF THE VEHICLE HAD BROKEN AT THE WELD. SIMPLE ONLINE RESEARCH REVEALS THAT SEVERAL OTHER CONSUMERS HAVE EXPERIENCED SIMILAR ISSUES.
NHTSA ODI #10777815
Official recalls
2Feb 9, 2017
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence & remedy
Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗