2016 Mazda MAZDA6

THIS CAR HAS SERIOUS PROBLEMS. I HAVE APPROACHED MAZDA WITH NUMEROUS SERVICE COMPLAINTS AND THEY REFUSE TO FIX. THE CAR GETS TERRIBLE GAS MILEAGE NOT THE FACTORY STATED 42 MPG WHICH WAS SOLD ON THE MSRP BUT MORE LIKE 22. THE SUSPENSION DRIVES TERRIBLE MAKES NOISES, THE CAR "CREAKS" WHEN GOING OVER THINGS AND IS NOT STABLE AT FREEWAY SPEEDS. THE CAR ALSO SWAYS FORM LEFT TO RIGHT ON THE FREEWAY AND IS EXTREMELY SLOW TO STOP. IT IS DANGEROUS AND MAZDA WILL NOT FIX. I EVEN HAVE A VOICEMAIL FORM MAZDA CORPORATE STATING THEN REFUSE TO FIX THESE PROBLEMS. I HAVE HAD TO HIRED A LAWYER TO DECLARE THE CAR A LEMON. MAZDA ALSO REFUSED TO SERVICE THE CAR FOR OIL CHANGES, TIRE ROTATION, ETC. I HAVE ALSO FILED A CLAIM WITH MAZDA CORPORATE ALONG WITH THE NUMEROUS TIMES IN AND OUT OF THE SHOP YET THEY STILL REFUSE AND ARE UNWILLING TO SERVICE/FIX THE SAFETY ISSUES ON MY CAR. ALSO, THE HEATED SEATS, BOTH FRONT AND PASSENGER, HAVE NOT BEEN ABLE TO BE FIXED SINCE THE DAY I PURCHASED THE CAR (I HAVE NOW HAD THE CAR APPROX 14 MONTHS). AS OF TODAY 7/11/2017, THIS PROBLEM THAT HAS BEEN GOING ON SINCE I BOUGHT THE CAR EARLY 2016 HAS NOT BEEN RESOLVED. PLEASE HELP!

WHILE DRIVING MY CAR ON 4/16/2017 AND GOING THROUGH A TOLL BOOTH ON THE PA TURNPIKE THE CAR SUDDENLY PULLED TO ONE SIDE AND THE AIR ALERT WENT OFF. I PULLED OVER IMMEDIATELY AND FOUND THE FRONT LEFT TIRE WAS FLAT. AS I WAS CHANGING THE TIRED I FOUND THAT THE SIDEWALLS ON THE OUTER AND INNER ASPECT HAD COMPLETELY SEPARATED FROM THE TREADS. THE TIRE SIDEWALLS COMPLETELY DISINTEGRATED AROUND THE ENTIRE CIRCUMFERENCE ON BOTH SIDEWALLS. ALMOST LIKE A RETREADED TIRE DOES. THIS IS A COMPLETE TIRE FAILURE AT 9,100 MILES AND DRIVING SLOWLY THROUGH A TOLL BOOTH. IF THIS HAD HAPPENED AT A HIGH RATE OF SPEED I PROBABLY WOULD HAVE LOST TOTAL CONTROL OF MY CAR. SEE PHOTOS ATTACHED.

2016 MAZDA 6 HAD A SUNROOF THAT EXPLODED ON JAN 11, 2017 WHILE DRIVING. IT SOUNDED LIKE A GUNSHOT AND I ALMOST WRECKED. IT EXPLODED UPWARD AND OUT OF THE VEHICLE ALTHOUGH WE HAD A LOT OF GLASS THAT RAINED BACK IN ON US AND THE INSIDE OF HER CAR. THE VEHICLE WAS ONLY 8 MONTHS OLD. MAZDA REPLACED THE SUNROOF OUT OF "GOOD WILL" (AS THEY PUT IT) HER VEHICLE IS NOT THE FIRST VEHICLE TO DO THIS - GOOGLE IT! THEY ARE REFUSING TO REPAIR THE LEATHER SEATS THAT THE GLASS GOT EMBEDDED IN AND RIPPED AND ARE REFUSING TO FIX THE PAINT WHERE THE GLASS FLEW OUT AND TOOK A CHUNK OF PAINT OFF THE ROOF AND THE TRUNK OF THE VEHICLE. WE HAVE BEEN TRYING TO WORK THROUGH THIS WITH THEM SINCE JANUARY. I HAVE BEEN ON THE PHONE WITH CORPORATE MAZDA WHO IN TURN HAVE BEEN TRYING TO GET PASSPORT MAZDA ON THE PHONE FOR 2 WEEKS TO GET THEIR SIDE OF THE STORY. THE HAVE NOT MADE A CONNECTION WITH CORPORATE IN OVER TWO WEEKS. ISN'T THAT LIKE IGNORING YOUR BOSS? BESIDES THE FACT THAT MAZDA WILL NOT STAND BEHIND THEIR PRODUCT AND QUALITY ONE OF MY DAUGHTER FIRST "ADULT PURCHASES" HAS NOT TURNED OUT TO BE A DISHEARTENING EXPERIENCE. THEY HAVE NOT HEARD THE LAST FROM US AS WE STAND UP FOR WHAT IS RIGHT! DO NOT PURCHASE A MAZDA AS THEIR CUSTOMER SERVICE IS LESS THEN SATISFACTORY AND WE PURCHASED NOT ONE BUT TWO MAZDA'S ON THE SAME DAY! --

TL* THE CONTACT OWNS A 2016 MAZDA MAZDA6. THE CONTACT STATED THAT THE CRUISE CONTROL WOULD NOT CEASE TO FUNCTION AND WHEN ATTEMPTING TO DISENGAGE IT THE VEHICLE WOULD INCREASE IN SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE OCCURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL BUTTONS NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

WHILE DRIVING ON THE HIGHWAY, THE WHEEL CYLINDER BECAME TOTALLY DETACHED FROM THE WHEEL FACE CAUSING THE CAR TO JERK UNCONTROLLABLY AND DIFFICULT TO STEER. IMMEDIATELY PULLED TO SHOULDER FOR SAFETY. THERE IS NO DAMAGE TO FACE OF RIM BUT THE WHEEL CYLINDER THAT MOUNTS THE TIRE IS TOTALLY DETACHED FROM THE WHEEL FACE. VEHICLE PURCHASED NEW IN MAY HAS 30000 MILES ON IT.

THE CAR SOMETIMES HAS A DELAY BETWEEN GOING FROM REVERSE INTO DRIVE. DURING THE DELAY, THE ENGINE REVS UP AND THEN IT LURCHES FORWARD. THIS SEEMS TO BE HAPPENING MORE FREQUENTLY WITH A LONGER TIME BEFORE THE ENGINE ENGAGES. THIS ALSO OCCURRED AFTER STOPPING AT A STOP SIGN (AND STAYING IN DRIVE THE ENTIRE TIME.) THE CAR HAS ~12,000 MILES ON IT BUT THIS HAS BEEN HAPPENING SOON AFTER I PURCHASED IT BRAND NEW FROM THE DEALER WITH LESS THAN 10 MILES ON THE ODOMETER.

AT AROUND 9000 MILES MY 2016 MAZDA 6 GRAND TOURING WITH TECH PKG. AUTOMATIC IS HAVING TRANSMISSION DELAYS. WHEN THE CAR STOP AND THE GEAR LEVER MOVED INTO NEUTRAL(N), REVERSE (R), AND PARK (P) THEN BACK TO DRIVE (D). IT HAS A 4-5 SECONDS DELAY BEFORE THE GEARBOX BEING ENGAGED. ALSO AT 60+ MPH CRUISING ON FREEWAYS, WHEN STEP DEEPER INTO THE GAS PEDAL TO INCREASE SPEED FOR OVERTAKE THE TRANSMISSION HAS A CHOKE, FELT LIKE THE GEAR WAS FORCED INTO PLACE. *TR