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2023 Mazda CX-50

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 5 of 63 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports0 fire reports3 injury reports

Service Brakes complaints

16 reports
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Mileage unknown · Jan 22, 2024
Forward Collision AvoidanceService BrakesUnknown Or Other

The key light went on without me knowing what it was. Brakes are taking a while to engage. The acc stoped my car while driving in traffic almost caused an accident. Don’t know if this matters but phone charger does not stay connected with cover or not.

NHTSA ODI #11567061

Mileage unknown · Jan 19, 2024
Electrical SystemExterior LightingService Brakes

If any liquid or debris material enters the console cover area where many controls for the car are located, the “command switch” (as described by the Mazda dealer) underneath is destroyed. Many items are affected as noted above (some of which I could not check off). They have not responded as to whether some type of shield or ev…

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If any liquid or debris material enters the console cover area where many controls for the car are located, the “command switch” (as described by the Mazda dealer) underneath is destroyed. Many items are affected as noted above (some of which I could not check off). They have not responded as to whether some type of shield or even tape could be used to prevent this fault.

NHTSA ODI #11566562

Mileage unknown · Dec 1, 2023
Forward Collision AvoidanceService Brakes

We were driving in a snowstorm during the daytime on a 2-lane highway with directional passing lanes (where it opens and closes, not crossing into oncoming lane to pass) from CO to UT. While passing a semi truck, with traffic in the oncoming lane, and behind us, the auto-braking activated. There were no vehicles in front of us. …

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We were driving in a snowstorm during the daytime on a 2-lane highway with directional passing lanes (where it opens and closes, not crossing into oncoming lane to pass) from CO to UT. While passing a semi truck, with traffic in the oncoming lane, and behind us, the auto-braking activated. There were no vehicles in front of us. The alert went off, and the car rapidly slowed from 70 to 35, and applying the gas did not resolve the issue. This almost caused a rear end collision by other cars also trying to pass the semi. We think it was either caused by slush thrown up by the passed truck tires, or a slight curve in the road that made the computer think that someone was in front of us. Whatever it was, it was very dangerous to have the brakes slammed on on a snow road with vehicles all around us.

NHTSA ODI #11557960

Mileage unknown · Mar 9, 2023
Electrical SystemService BrakesStructure

The manufacturer has deceived buyers concerning the towing capabilities: https://insidemazda.mazdausa.com/the-mazda-way/mazda-cx-50-offers-confident-towing-capabilities/ I bought the OEM tow hitch and wiring to achieve the advertised 3500 lb towing capacity, but according to the owners manual that is not possible as you are li…

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The manufacturer has deceived buyers concerning the towing capabilities: https://insidemazda.mazdausa.com/the-mazda-way/mazda-cx-50-offers-confident-towing-capabilities/ I bought the OEM tow hitch and wiring to achieve the advertised 3500 lb towing capacity, but according to the owners manual that is not possible as you are limited to 1000 lb without a brake controller which can not be purchased through Mazda. The trailer wiring and vehicle manual states that you must not modify it, which would be required to install a brake controller. I currently own a 2000lb trailer; I bought this vehicle specifically to pull it. There is no way to achieve this safely and legally despite the advertisements without aftermarket parts. If the required aftermarket brake controller install were to damage the vehicle's electrical system in some way, I doubt Mazda would cover that under warranty. The promotional material says nothing about non-OEM equipment first having to be installed in the car to achieve this tow limit safely. I'm sure the Mazda marketing department is well aware that this claim would make the CX-50 more appealing vs. it's competitors, however it is not accurate.

NHTSA ODI #11511087

Mileage unknown · Jul 5, 2022
Service BrakesUnknown Or Other

I was driving my vehicle and a large plastic part fell from the upper footwell and became lodged under the break pedal causing me to become unable to use the brakes. This is a major safety concern, and could have resulted in an accident.

NHTSA ODI #11472329

Mileage unknown · May 25, 2022
Electrical SystemService BrakesUnknown Or OtherCrash

At 10:16 am, I was driving home on Hall Rd. in Michigan. Hall Road is currently under construction and only two lanes are open and the speed is 40mph. It was raining pretty hard and also very windy. I was traveling West in the left lane and i noticed people in front of me began slowing down to about 10mph and going around an o…

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At 10:16 am, I was driving home on Hall Rd. in Michigan. Hall Road is currently under construction and only two lanes are open and the speed is 40mph. It was raining pretty hard and also very windy. I was traveling West in the left lane and i noticed people in front of me began slowing down to about 10mph and going around an object I couldnt see. By the time it was my turn to pass said object, I realized it was a speed limit sign that had been knocked over by the wind. I went around it and pulled off to the side of the road where there was a small patch of flat, clear land (I believe there is a fire extinguisher or some kind of service system there). Try to act fast, I opened my door, removed my seatbelt and after looking for cars behind me, I ran across the road and picked up the large sign and moved it out of the way. By the time I had moved the sign, I noticed cars slowly approaching but were not willing to pass me. Then I heard them honking their horns but because it was raining hard, I couldnt see who or hear what they were saying. I figured Id look back at my car in case that was the reason and sure enough, it was and I jumped out of the way, and watched my car slowly fall off the ledge of the open roads and into the construction area of the new roads (there was a 2-3 foot deep and maybe 1-2 feet wide trench between the open road and the newly paved roads). My car then stopped abruptly, hanging over the ledge. Seeing the car had stopped completely, I opened the door and slowly got the car off the ledge. This did minor damage to the underside of my front and rear bumper but nothing serious. The problem I feel that is evident is that the car never engaged the electronic parking brake. This was a similar issue to what led to the death of [XXX] (granted, his shifting mechanism was an Audi style shifter and was shift-by-wire). I am not sure exactly what kind of automatic transmission is in my Mazda other than a 6spd. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B

NHTSA ODI #11466101

Official recalls

2

23V275000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Apr 18, 2023

Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.

Consequence & remedy

Consequence: Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.

23V135000 · Trailer Hitches

Mar 1, 2023

Mazda North America Operations (Mazda) is recalling certain 2023 CX-50 vehicles equipped with a Mazda Genuine Accessory trailer hitch. The trailer hitch harness may detach and become damaged, which can result in inoperative trailer lights and/or brakes.

Consequence & remedy

Consequence: Towing a trailer with inoperative lights or brakes can increase the risk of a crash.

Remedy: Dealers will repair the trailer hitch harness, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Mazda customer service at 1-800-222-5500 option 6. Mazda's number for this recall is 5723B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.