Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 5 of 63 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports0 fire reports3 injury reports
What owners actually said
63 reports
Mileage unknown · Sep 9, 2026
Fuel/propulsion System
Fuel gauge permanently stuck on empty. Computer code = P0463 Occurred on Jan 30, 2026. Mechanic provided error code at that time. Unsafe driving conditions where distance-to-empty calculations are disabled, standard fuel level indicator showing empty (or stuck on full) risking an unexpected engine stall on public highways and ro…
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Fuel gauge permanently stuck on empty. Computer code = P0463 Occurred on Jan 30, 2026. Mechanic provided error code at that time. Unsafe driving conditions where distance-to-empty calculations are disabled, standard fuel level indicator showing empty (or stuck on full) risking an unexpected engine stall on public highways and roads. I have NO idea how much Fuel is in the tank nor how many miles are left on tank which could lead to unexpected and sudden stops in high traffic situations. Yes: code was confirmed by Advanced Auto, London Motorworks, and personal computer. Fuel sensor stuck on "FULL" in May 18 then again stuck on empty since May 21. Vehicle inspected by mechanic on Jan 30, 2026 Engine Warning light began on Jan 30, 2026 at 9:22amCT
NHTSA ODI #11763043
Mileage unknown · Sep 3, 2026
Forward Collision AvoidanceService Brakes
Premature brake wear exacerbated by heavy stop and go traffic conditions.
NHTSA ODI #11761979
Mileage unknown · Aug 24, 2026
EnginePower Train
On multiple occasions the vehicle has not acceleratedfrom a stop while pushing the accelerator pedal. Have noticed this is usually on warmer days, with AC on half to full, within 3 minutes, and within 1 mile from leaving work for the day after car has sat parked. I am worried this will get worse and cause a potentially dangerous…
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On multiple occasions the vehicle has not acceleratedfrom a stop while pushing the accelerator pedal. Have noticed this is usually on warmer days, with AC on half to full, within 3 minutes, and within 1 mile from leaving work for the day after car has sat parked. I am worried this will get worse and cause a potentially dangerous situation when turning left against traffic and the car doesn't accelerate.
NHTSA ODI #11759005
Mileage unknown · Jul 21, 2026
Visibility/wiper
While driving 72mph on the interstate at 6am on 7/21/26 the sunroof exploded. No foreign objects made impact with the vehicle and there was no sudden temperature shifts. The glass had no previous defects and it shattered into tiny pieces, failing into the car. The sun shade was open at the time. The vehicle is being serviced at…
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While driving 72mph on the interstate at 6am on 7/21/26 the sunroof exploded. No foreign objects made impact with the vehicle and there was no sudden temperature shifts. The glass had no previous defects and it shattered into tiny pieces, failing into the car. The sun shade was open at the time. The vehicle is being serviced at a glass repair shop who noted this is a common issue with Mazda sunroofs.
NHTSA ODI #11751781
Mileage unknown · Jul 1, 2026
Power Train
My rear differential is going out at only 40,000 miles. Ive heard from many other people that this is a widespread issue, and i feel requires a response from the company.
NHTSA ODI #11747626
Mileage unknown · Jul 1, 2026
Power TrainSeatsService Brakes
Rear differential failure, and side seat tear on 2023 Mazda cx 50
NHTSA ODI #11747582
Mileage unknown · May 29, 2026
Electrical System
The temperature control dial on the climate control system behaves erratically and inconsistently. When turning the dial to increase temperature, the displayed temperature sometimes decreases. When turning it to decrease, it sometimes increases. The dial also jumps multiple units rather than incrementing one degree at a time. Th…
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The temperature control dial on the climate control system behaves erratically and inconsistently. When turning the dial to increase temperature, the displayed temperature sometimes decreases. When turning it to decrease, it sometimes increases. The dial also jumps multiple units rather than incrementing one degree at a time. The behavior is unpredictable and occurs regardless of whether the engine is warm or cold. This issue has been confirmed by multiple other 2023 CX-50 owners in owner forums, suggesting a manufacturing defect in the encoder mechanism for the temperature control knob. The dealer confirmed the bumper-to-bumper warranty has expired but has not offered a resolution.
NHTSA ODI #11740817
Mileage unknown · May 15, 2026
Electrical System
When adjusting the temperature in the car with the dial, it does not respond correctly. It either jumps up or down by multiple degrees. This causes to take your eyes off the road to try to adjust the temperature. No warning lights came on and pushing lighter or harder on the dial does NOT fix it. Only driver side is currently ha…
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When adjusting the temperature in the car with the dial, it does not respond correctly. It either jumps up or down by multiple degrees. This causes to take your eyes off the road to try to adjust the temperature. No warning lights came on and pushing lighter or harder on the dial does NOT fix it. Only driver side is currently having this issue.
NHTSA ODI #11738212
Mileage unknown · May 11, 2026
Visibility/wiper
2023 Mazda cx50 has a leaking panoramic sunroof and was noticed on February 27th, 2026 after a hard rain. Got an appointment with my dealership on March 4th, 2026 I bought my car through, they denied helping me of any kind and diagnosed my car with a cracked sunroof bypass drain plug and the part can’t be replaced, the entire pa…
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2023 Mazda cx50 has a leaking panoramic sunroof and was noticed on February 27th, 2026 after a hard rain. Got an appointment with my dealership on March 4th, 2026 I bought my car through, they denied helping me of any kind and diagnosed my car with a cracked sunroof bypass drain plug and the part can’t be replaced, the entire panoramic assembly needs to be replaced. I believe this is a safety issue and Mazda Corporate will not help either. Water should not be coming into my car with electronics at risk!
NHTSA ODI #11737196
Mileage unknown · May 6, 2026
Power Train
Transmission Malfunction / Erratic Low-Speed Operation I am reporting a safety-related defect involving the transmission system in my vehicle. The issue appears to have originated as a software-related drivability problem but progressed over time into a more serious mechanical failure affecting the transmission. The vehicle ex…
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Transmission Malfunction / Erratic Low-Speed Operation I am reporting a safety-related defect involving the transmission system in my vehicle. The issue appears to have originated as a software-related drivability problem but progressed over time into a more serious mechanical failure affecting the transmission. The vehicle exhibited lurching/hesitation at low speeds, particularly during city driving and while idling or creeping forward in traffic. This malfunction creates a potential safety risk because the vehicle does not respond smoothly or predictably to driver input. The erratic behavior is disconcerting and requires increased driver attention, creating a distraction and reducing confidence in the vehicle’s operation. The issue has been reproduced and confirmed by a service technician, who identified a transmission-related problem and recommended repair or replacement. The failure was not consistent with normal wear and occurred prematurely. The vehicle has been inspected by an authorized dealership and is covered under the 5 year power-train warranty. Prior to the failure, there were no warning lights or messages indicating a major transmission issue. The problem I believe has been there since day 1- initially presenting as mild hesitation that could be mistaken for normal operation (especially with a turbocharged engine), but became increasingly annoying over time. After researching the issue, found similar reports from other owners describing comparable transmission behavior, suggesting this may be a broader defect.
Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.
Consequence & remedy
Consequence: Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.
Mazda North America Operations (Mazda) is recalling certain 2023 CX-50 vehicles equipped with a Mazda Genuine Accessory trailer hitch. The trailer hitch harness may detach and become damaged, which can result in inoperative trailer lights and/or brakes.
Consequence & remedy
Consequence: Towing a trailer with inoperative lights or brakes can increase the risk of a crash.
Remedy: Dealers will repair the trailer hitch harness, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Mazda customer service at 1-800-222-5500 option 6. Mazda's number for this recall is 5723B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2023 Mazda CX-50 Problems, Complaints & Recalls | Skip That Year