I am reporting a potential airbag system/emergency brake failure in my 2023 Mazda CX-50. I was involved in a rear-end motor vehicle accident at approximately 60 mph while my vehicle was completely stopped. I then hit the person in front of me. At the time of the impact, the airbags did not deploy, and I received a dashboard me…
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I am reporting a potential airbag system/emergency brake failure in my 2023 Mazda CX-50. I was involved in a rear-end motor vehicle accident at approximately 60 mph while my vehicle was completely stopped. I then hit the person in front of me. At the time of the impact, the airbags did not deploy, and I received a dashboard message indicating an airbag system malfunction. Since then, the emergency brake turns on and off on it's own at any time. Due to the severity of the crash, I am concerned that the airbags should have deployed, and their failure raises a serious safety concern. I sustained injuries (multiple fractures) as a result of the collision. I am requesting a formal investigation into possible defect or malfunction in the airbag system and emergency brake system.
NHTSA ODI #11727435
27,000 miles · Jun 10, 2025
Air BagsSeat BeltsCrashInjury
The contact owned a 2023 Mazda CX-50. The contact stated that while driving 55-60 MPH she crashed into a deer. The air bag did not deploy. The seat belts malfunctioned and failed to secure the occupant. There were no warning lights illuminated. The contact received an alert on her app. The contact sustained injuries to her eye.…
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The contact owned a 2023 Mazda CX-50. The contact stated that while driving 55-60 MPH she crashed into a deer. The air bag did not deploy. The seat belts malfunctioned and failed to secure the occupant. There were no warning lights illuminated. The contact received an alert on her app. The contact sustained injuries to her eye. The contact lost vision in her eye, and medical attention was provided. There were no reported fires. A police report was filed. The vehicle was towed to an unknown location. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The vehicle was deemed a total lost. The failure mileage was approximately 27,000.
NHTSA ODI #11666000
Mileage unknown · Jan 1, 2025
Air BagsCrashInjury
There was an airbag malfunction. The whole air vent came off and the airbag bursted. Smoke was everywhere. It was awful.
Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.
Consequence & remedy
Consequence: Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.
Mazda North America Operations (Mazda) is recalling certain 2023 CX-50 vehicles equipped with a Mazda Genuine Accessory trailer hitch. The trailer hitch harness may detach and become damaged, which can result in inoperative trailer lights and/or brakes.
Consequence & remedy
Consequence: Towing a trailer with inoperative lights or brakes can increase the risk of a crash.
Remedy: Dealers will repair the trailer hitch harness, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Mazda customer service at 1-800-222-5500 option 6. Mazda's number for this recall is 5723B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2023 Mazda CX-50 Problems, Complaints & Recalls | Skip That Year