458 distinct owner reports with an electrical-system component in this snapshot.
Includes the electrical-system component and its detailed subcategories. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.
THE 1ST INCIDENT WAS ABOUT 3 MONTHS AFTER PURCHASING THE CAR IN 2012, DRIVING UP MY BLOCK THE CAR ALL OF A SUDDEN LOST POWER AND ALL THE DASH LIGHTS CAME ON. I COULD NOT GO FASTER THAN 5MPH AND DROVE BACK HOME. THE NEXT DAY CAR RAN FINE AND I BROUGHT IT FOR SERVICE WHERE THEY FOUND NOTHING WRONG AND NO ERRORS ON THE COMPUTER. I …
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THE 1ST INCIDENT WAS ABOUT 3 MONTHS AFTER PURCHASING THE CAR IN 2012, DRIVING UP MY BLOCK THE CAR ALL OF A SUDDEN LOST POWER AND ALL THE DASH LIGHTS CAME ON. I COULD NOT GO FASTER THAN 5MPH AND DROVE BACK HOME. THE NEXT DAY CAR RAN FINE AND I BROUGHT IT FOR SERVICE WHERE THEY FOUND NOTHING WRONG AND NO ERRORS ON THE COMPUTER. I HAVE HAD THIS CAR FOR ALMOST TO YEARS AND IT IS VERY UNSAFE. THE ENGINE CONSTANTLY REV'S FOR NO REASON AND I HAVE TO APPLY THE BRAKES TO SLOW DOWN. THEN FREQUENTLY WHEN YOU WANT TO ACCELERATE ESPECIALLY ENTERING A HIGHWAY, THE CAR JUST DOES NOT SPEED UP OR DRIVING ON THE HIGHWAY AND THE CAR SUDDENLY SLOWS DOWN BY ITSELF. THE CAR FREQUENTLY FEELS LIKE YOU CANNOT STOP WHEN APPLYING BRAKES THAT IF I HAD TO STOP QUICKLY I WOULD CRASH! MANY TIMES SITTING AT A LIGHT WITH FOOT ON BRAKE, I HEAR A THUMP AND THE CAR SURGES FORWARD, LUCKILY IT HAS NOT CAUSED ME TO HIT ANOTHER CAR OR PERSON. THE TIRE PRESSURE LIGHT CAME ON AND WOULD NOT GO OFF ABOUT A YEAR AGO, I BROUGHT IT IN FOR SERVICE WHERE THEY RESET IT, WITHIN A MONTH IT WAS BACK ON AGAIN AND NEVER SHUTS OFF UNLESS RESET. I AM ACTUALLY GOING TO LOOK FOR A NEW NON MAZDA CAR THIS WEEKEND AND TRADING THIS CAR IN BECAUSE IT IS JUST TOO UNSAFE TO DRIVE. THIS REALLY IS A SHAME!! *TR
THE FIRST INCIDENT WAS WHEN I STARTED THE ENGINE, THE ENGINE WARNING LIGHT AND ALL OTHER WARNING LIGHTS(SBC, ABS, ETC.) CAME ON. I CALLED THE MAZDA SERVICE FOR AN APPOINTMENT SEVERAL DAYS LATER AND I WENT TO SERVICE FOR A PROBLEM, THE GUY WHO IN CHARGE TOLD ME SINCE THE ENGINE LIGHT CAME OFF WE CAN'T DO ANYTHING. SO THEY JUST…
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THE FIRST INCIDENT WAS WHEN I STARTED THE ENGINE, THE ENGINE WARNING LIGHT AND ALL OTHER WARNING LIGHTS(SBC, ABS, ETC.) CAME ON. I CALLED THE MAZDA SERVICE FOR AN APPOINTMENT SEVERAL DAYS LATER AND I WENT TO SERVICE FOR A PROBLEM, THE GUY WHO IN CHARGE TOLD ME SINCE THE ENGINE LIGHT CAME OFF WE CAN'T DO ANYTHING. SO THEY JUST DID CHANGE MY OIL AND LEFT. SECOND TIME HAPPENED WITH SAME PROBLEM, I WENT TO MY BUDDY(MECHANIC) AT OTHER CAR SERVICE HE TOLD ME THE GUY TOLD ME WAS WRONG BECAUSE EVERY CAR HAS A COMPUTER CHIP THAT RECORDS EVERY PROBLEM. ANYWAY, MY BUDDY DIAGNOSED MY MAZDA CX-5 AND TOLD ME THAT MY CAR HAS A BAD OR WEAK TRANSMISSION SIGNAL THAT CAUSED THE ENGINE SHUT OFF SO I WENT TO MAZDA SERVICE FOR SECOND TIME WITH SAME PROBLEM, THEY DIAGNOSED AND TOLD ME THAT IT WAS THE WEAK TRANSMISSION SIGNAL SO THEY HAD TO REPROGRAM IT. ON APRIL 26, 2014, APPROXIMATELY 5:00AM I WAS DRIVING ON HWY. ABOUT 60 MPH AND SUDDEN ALL THE WARNING LIGHTS INCLUDE ENGINE LIGHT CAME ON BUT THIS TIME ENGINE DIDN'T SHUT OFF BUT TRANSMISSION HAD NO CONTROL TO ITSELF. I WAS SO SCARE AND ALL MY FRIENDS WHO WERE WITH ME GOT SCARED ALSO BECAUSE IT WAS RAINING HARD EARLY MORNING. I HAD TO PULL OVER TO SERVICE ROAD THEN I MADE A COMPLETED STOP BUT THE TRANSMISSION DIDN'T START WITH 1ST GEAR. IT FELT LIKE IT STUCK ON 6TH GEAR SO I HAD TO PRESS ACCELERATOR ALL THE WAY TO KICK TO IT. THIS IS THE THIRD TIME HAPPEN TO ME I DON'T FEEL COMFORTABLE WITH MY CX-5. I TOOK IT TO THE THIRD TIME SERVICE FOR SAME PROBLEM ON APRIL 28, 2014. I'VE NEVER HAD THIS KIND OF PROBLEM FOR ANY OTHER CARS THAT I'VE EVER DRIVEN SPECIALLY A BRAND NEW CAR. ANYONE WHO HAS BOUGHT CX-5 HAVE SAME PROBLEM SHOULD MAKE A COMPLAINT. *JS
CAR FAILS TO START X 2 BUT THEN STARTS. BRIEFLY, ACCELERATE CAR AS I MERGE ON THE FWY. CAR BEGINS DECELERATING, LURCHING SO I STRUGGLE TO STEER TO THE SIDE OF THE FWY. MANY WARNING LIGHTS FLASHING, NO BRAKES, NO STEERING ABILITY. TURN OF CAR. TRY BUT UNABLE TO TURN ON CAR. CALL TOWED. MECHANICS SAY CAR STARTS RIGHT UP AND N…
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CAR FAILS TO START X 2 BUT THEN STARTS. BRIEFLY, ACCELERATE CAR AS I MERGE ON THE FWY. CAR BEGINS DECELERATING, LURCHING SO I STRUGGLE TO STEER TO THE SIDE OF THE FWY. MANY WARNING LIGHTS FLASHING, NO BRAKES, NO STEERING ABILITY. TURN OF CAR. TRY BUT UNABLE TO TURN ON CAR. CALL TOWED. MECHANICS SAY CAR STARTS RIGHT UP AND NOTHING WRONG. FUNKY OTHER LITTLE THINGS LIKE, I OPEN REAR HATCH TO PUT ITEM IN CAR (KEYS ARE IN HOUSE). ATTEMPT TO CLOSE HATCH BUT IT WON'T LATCH. OBTAIN REMOTE AND TRY TO USE IT TO ENGAGE LATCH. NO LUCK. LAST MONTH, CAN'T START CAR. CALL AAA, TECHNICIAN STARTS CAR BUT SAYS TO REPLACE BATTERIES IN REMOTE. TAKE TO DEALER. BATTERIES FINE AND NO FINDINGS. 4/17/14 START CAR AND PROCEED TO BACK UP. ALL WARNING LIGHTS ARE ON. UNABLE TO STEER OR DEPRESS BRAKES. TURN OFF CAR. ONE HOUR LATER, CAR STARTS AND ALL IS COPACETIC. *TR
VEHICLE REPEATEDLY FAILED TO START AFTER SITTING UN-DRIVEN FOR MORE THAN ONE DAY. VEHICLE WAS TAKEN TO DEALERSHIP ON THREE OCCASSIONS FOR REPAIR. VEHICLE FAILED TO START AFTER SITTING UN-DRIVEN AT DEALERSHIP DURING THIRD REPAIR ATTEMPT. DEALERSHIP REPLACED BATTERY TWICE, BUT THE ISSUE WAS NOT RESOLVED. THE PROBLEM WORSENED T…
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VEHICLE REPEATEDLY FAILED TO START AFTER SITTING UN-DRIVEN FOR MORE THAN ONE DAY. VEHICLE WAS TAKEN TO DEALERSHIP ON THREE OCCASSIONS FOR REPAIR. VEHICLE FAILED TO START AFTER SITTING UN-DRIVEN AT DEALERSHIP DURING THIRD REPAIR ATTEMPT. DEALERSHIP REPLACED BATTERY TWICE, BUT THE ISSUE WAS NOT RESOLVED. THE PROBLEM WORSENED TO THE POINT THAT MAJOR ELECTRICAL ISSUES WERE EXPERIENCED, INCLUDING BRAKE SYSTEM FAILURE, STEERING WHEEL FAILURE, GAUGE FAILURE, AND COMPLETE ELECTRICAL SYSTEM FAILURE. CAR IS INOPERABLE. INDEPENDENT TECHNICAL SPECIALIST CONDUCTED TESTS AND CONFIRMED THAT THE VEHICLE WAS EXPERIENCING IRREGULAR ELECTRICAL ACTIVITY AND SUSPECTED AN INTERNAL ELECTRICAL FLAW IN THE ALTERNATOR AND/OR A BODY CONTROL ISSUE. MANUFACTURER HAS BEEN ORDERED BY A BBB AUTO LINE ARBITRATOR TO REPURCHASE THE VEHICLE. *TR
LOSS OF POWER STEERING AT SAME TIME ALL DASH ICONS LIT UP. CAR THEN MOMENTARILY SHUT OFF DOING 75MPH; LOST HEADLIGHTS (DURING NIGHT). THIS CONTINUED NUMEROUS TIMES. HEADLIGHTS STARTED FLASHING ON/OFF AND RIGHT TURN SIGNAL CAUSED CAR TO SHUT OFF. TOWED TO DEALER NEXT DAY AND ALMOST A WEEK AND THEY AND MAZDA ENGINEERING HAVE NO …
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LOSS OF POWER STEERING AT SAME TIME ALL DASH ICONS LIT UP. CAR THEN MOMENTARILY SHUT OFF DOING 75MPH; LOST HEADLIGHTS (DURING NIGHT). THIS CONTINUED NUMEROUS TIMES. HEADLIGHTS STARTED FLASHING ON/OFF AND RIGHT TURN SIGNAL CAUSED CAR TO SHUT OFF. TOWED TO DEALER NEXT DAY AND ALMOST A WEEK AND THEY AND MAZDA ENGINEERING HAVE NO CLUE. *TR
WHILE DRIVING ON THE HIGHWAY, THE VEHICLE VERY SUDDENLY DECELERATED (FROM ABOUT 55 TO 40), ALMOST AS IF IT SLIPPED BACK A COUPLE OF GEARS- IT WAS A JARRING AND IMMEDIATE LOSS OF POWER, AND I COULD HEAR THE ENGINE STRAIN AS IF IT WAS FORCED INTO A LOWER GEAR. THE TRACTION CONTROL SYSTEM AND TIRE PRESSURE MONITORING DASHBOARD LIGH…
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WHILE DRIVING ON THE HIGHWAY, THE VEHICLE VERY SUDDENLY DECELERATED (FROM ABOUT 55 TO 40), ALMOST AS IF IT SLIPPED BACK A COUPLE OF GEARS- IT WAS A JARRING AND IMMEDIATE LOSS OF POWER, AND I COULD HEAR THE ENGINE STRAIN AS IF IT WAS FORCED INTO A LOWER GEAR. THE TRACTION CONTROL SYSTEM AND TIRE PRESSURE MONITORING DASHBOARD LIGHTS CAME ON, AND THE CHECK ENGINE LIGHT BEGAN FLASHING. I LOST ABILITY TO ACCELERATE ABOVE MAYBE 1K OR 1.5K RPMS. WHEN I SLOWED THE CAR DOWN AND DROVE TO A PLACE I COULD SAFELY PULL OVER, THE CAR WAS SPUTTERING AND TREMBLING AGGRESSIVELY WITH EACH PUSH OF THE GAS PEDAL. WHEN I FINALLY DID STOP, I POWERED OFF THE VEHICLE AND CHECKED THE TIRES - ALL OF WHICH WERE FINE. I TURNED THE CAR BACK ON AND IT BEHAVED NORMALLY, ALL THE ERROR LIGHTS WERE CLEARED. I EVEN DROVE IT QUITE SOME DISTANCE TO THE DEALER FOR MAINTENANCE. THE SERVICE CENTER SAID THEY HAVE NEVER HEARD OF THIS TYPE OF INCIDENT. A QUICK WEB SEARCH, HOWEVER, INDICATES THAT OTHERS HAVE EXPERIENCED THIS VERY SAME ISSUE. THIS IS A NEW (6 MONTHS) 2013 MAZDA CX-5 WITH AROUND 6000 MILES. *TR
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY STALLED AND SMOKE BEGAN TO FILL THE INTERIOR CABIN OF THE VEHICLE. THE CONTACT NOTICED FLAMES COMING FROM THE ELECTRICAL FUSE PANEL THAT WAS UNDER THE DASHBOARD. THE FIRE MELTED THE DASHBOARD AS THE INTERIOR BE…
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TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY STALLED AND SMOKE BEGAN TO FILL THE INTERIOR CABIN OF THE VEHICLE. THE CONTACT NOTICED FLAMES COMING FROM THE ELECTRICAL FUSE PANEL THAT WAS UNDER THE DASHBOARD. THE FIRE MELTED THE DASHBOARD AS THE INTERIOR BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT REPORTED TO THE SCENE TO EXTINGUISH THE FIRE AND A REPORT WAS FILED. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT A REGIONAL MANAGER WOULD BE SENT TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
THIS EVENING I WAS RUNNING 2 ERRANDS LESS THAN 3 MILES FROM HOUSE. AS I DROVE FROM THE FIRST ERRAND AND ARRIVED AT THE SECOND, THE MALFUNCTION INDICATORS ILLUMINATED: HTTP://1.BP.BLOGSPOT.COM/-0A4BJZANA9E/UMF10EMOZJI/AAAAAAAAAHK/AKLXHAHWFSW/S1600/2012-12-11_CX-5.JPG I PARKED AT MY SECOND ERRAND, TURNED THE CAR OFF, AND DECIDE…
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THIS EVENING I WAS RUNNING 2 ERRANDS LESS THAN 3 MILES FROM HOUSE. AS I DROVE FROM THE FIRST ERRAND AND ARRIVED AT THE SECOND, THE MALFUNCTION INDICATORS ILLUMINATED: HTTP://1.BP.BLOGSPOT.COM/-0A4BJZANA9E/UMF10EMOZJI/AAAAAAAAAHK/AKLXHAHWFSW/S1600/2012-12-11_CX-5.JPG I PARKED AT MY SECOND ERRAND, TURNED THE CAR OFF, AND DECIDED TO LET IT SIT. WHEN I CAME BACK AND STARTED IT, ONLY THE CHECK ENGINE LIGHT WAS ON. WITH THE VEHICLE FULL OF PURCHASES, TEMPERATURE NEAR 30 DEGREES, I OPTED TO TRY AND MAKE IT THE 2.3 MILES HOME. I GOT 2 TRAFFIC LIGHTS WHEN THE INSTRUMENT CLUSTER LIT UP AGAIN. THE CX-5 SEEMED TO DRIVE OK, SO I CONTINUED HOME. AS I MADE THE SECOND TO LAST TURN -- ABOUT 1 MILE OUT -- THE AUTOMATIC TRANSMISSION INDICATOR BLINKED OUT (NO LONGER SAID 'D'), THEN THE SPEEDOMETER/TACHOMETER/ODOMETER STOPPED REPORTING (ALL READ 0). I MADE IT TO MY DRIVEWAY, BUT WAS UNABLE TO TURN IT OF UNTIL I HELD THE START/STOP BUTTON ABOUT 20 SECONDS UNTIL IT TURNED OFF (THIS WAS THE SOLUTION WHEN I HAD PROBLEMS WITH THE SMART KEY IN MY PREVIOUS MAZDA). MAZDA INSTALLED A DATA RECORDED IN MY VEHICLE SEVERAL WEEKS AGO, AS THEY CONTINUE TO INVESTIGATE PROBLEMS WITH THE SKYACTIVE AUTOMATIC TRANSMISSION I REPORTED DAYS AFTER TAKING DELIVERY IN MAY: HTTP://4.BP.BLOGSPOT.COM/-OOHCDCYEKLY/UMGIMOOUN5I/AAAAAAAAAKO/O_AXHYSUZ74/S1600/IMG_1293.JPG THAT DEVICE SHOULD HOPEFULLY PROVIDE ADDITIONAL DIAGNOSTIC INFORMATION TO THEM. IT WAS TOWED TO MY NEAREST DEALERSHIP, WHOSE SERVICE BAYS IT IS NO STRANGER TO. *TR
Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Consequence & remedy
Consequence: Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.
Additional source detail variants (2)
Trailer Hitches
Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Consequence: Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.
Electrical System:wiring
Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Consequence: Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Related NHTSA investigations
0
No component-matched exact-year investigations in this snapshot.