458 distinct owner reports with an electrical-system component in this snapshot.
Includes the electrical-system component and its detailed subcategories. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.
ON MANY OCCASIONS WHEN THE VEHICLE IS STATIONARY AND I TRY TO TURN OFF THE VEHICLE, IT DOES NOT COMPLETELY SHUT DOWN. THE RADIO AND OTHER ELECTRICAL ACCESSORIES AND LIGHTS STAY ON. THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK.IT HAS PUSH START BUTTON. I HAVE HAD TO TRY REPEADLY TO TURN OFF AND ON TO MANAGE TO TURN IT OFF. …
Read full complaint
ON MANY OCCASIONS WHEN THE VEHICLE IS STATIONARY AND I TRY TO TURN OFF THE VEHICLE, IT DOES NOT COMPLETELY SHUT DOWN. THE RADIO AND OTHER ELECTRICAL ACCESSORIES AND LIGHTS STAY ON. THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK.IT HAS PUSH START BUTTON. I HAVE HAD TO TRY REPEADLY TO TURN OFF AND ON TO MANAGE TO TURN IT OFF. IF YOU LEAVE THE VEHICLE IN THIS STATE, IT WILL NOT LOCK AND THE BATTERY WILL DRAIN WHICH THEN BECOMES A SAFETY ISSUE. BECAUSE THE CAR WILL NOT LOCK AND THE VEHICLE CAN GET STOLEN. I HAVE SEEN ONLINE MANY HAVE THIS ISSUE. THE ONLY WAY I AM ABLE TO TURN IT OFF IS TOO HOLD THE SHIFT ON PARK AND PUT PRESSURE SO THE SENSOR WILL GRAB AND PUSH THE POWER BUTTON AT THE SAME TIME. THIS SHOULD BE RECALLED THE SENSOR IS DEFECTIVE.
WHEN I TURN OFF THE ENGINE, THE ELECTRONICS (LIGHTS, RADIO) IN THE CAR STAY ON AND THE DOORS WON'T LOCK IF I WANTED TO LEAVE THE VEHICLE. I HAVE TO START THE ENGINE AND TURN IT OFF MULTIPLE TIMES (SOMETIMES 20+ TIMES) TO COMPLETELY SHUT EVERYTHING OFF. MAZDA RECOGNIZES THIS IS A VERY COMMON PROBLEM, BUT WON'T DO A RECALL ON IT.
WHEN I TRY TO TURN OFF THE CAR, IT REMAINS ON. I THEN HAVE TO SHIFT GEARS TO R THEN BACK TO P AND TURN IT OFF AGAIN TO COMPLETELY SHUT THE CAR OFF. IT HAPPENS EVERY TIME.
AFTER PRESSING THE "ON/OFF" BUTTON, THE CAR WILL NOT SHUT COMPLETELY OFF (RADIO/LIGHTS/ACCESSORIES REMAIN ON). TO RESOLVE, YOU HAVE TO ESSENTIALLY JAM THE SHIFTER BACK AND FORTH, RATHER STRONGLY (OUT OF PARK) BEFORE TRYING TO TURN IT OFF AGAIN. THIS HAPPENS MORE THAN IT DOESN'T AND AT SOME POINT, I AM CONCERNED IT WONT SHUT OFF.…
Read full complaint
AFTER PRESSING THE "ON/OFF" BUTTON, THE CAR WILL NOT SHUT COMPLETELY OFF (RADIO/LIGHTS/ACCESSORIES REMAIN ON). TO RESOLVE, YOU HAVE TO ESSENTIALLY JAM THE SHIFTER BACK AND FORTH, RATHER STRONGLY (OUT OF PARK) BEFORE TRYING TO TURN IT OFF AGAIN. THIS HAPPENS MORE THAN IT DOESN'T AND AT SOME POINT, I AM CONCERNED IT WONT SHUT OFF. THIS HAPPENS WHEN STATIONARY. WHEN LOOKING FOR POSSIBLE REASONS WHY AND SOLUTIONS, THERE ARE A LOT OF MESSAGE BOARDS REVEALING THIS AS AN ISSUE, BUT NO RECALL HAS BEEN GENERATED. WHAT WOULD IT TAKE TO GET A RECALL IN PLACE? THIS HAS BEEN HAPPENING UPWARDS OF OVER A YEAR AT LEAST.
THERE IS A KNOWN ISSUE WITHOUT A SOLUTION FROM MAZDA ' 2020 CX-5 HAS INTERMITTENT BATTERY DRAIN, CAUSING THE VEHICLE TO POWER OFF OR NOT START. HAPPENED TO ME 2X WHILE VEHICLE WAS PARKED AND RUNNING.
WHEN VEHICLE IS PARKED AND THE SHIFT IS IN P POSITION THE IGNITION DOES NOT TURN OFF WHEN PRESSING START STOP BUTTON.THE IGNITION STAYS ON IN ACCESSORY MODE. I NEED TO START AND STOP NUMEROUS TIMES AND PUT SHIFT INTO R AND THEN P TO TURN CAR OFF. IT WOULD TAKE ANYWHERE FROM 3 TO 10 TIMES. I SEARCHED THE WEB AND FOUND THIS IS A…
Read full complaint
WHEN VEHICLE IS PARKED AND THE SHIFT IS IN P POSITION THE IGNITION DOES NOT TURN OFF WHEN PRESSING START STOP BUTTON.THE IGNITION STAYS ON IN ACCESSORY MODE. I NEED TO START AND STOP NUMEROUS TIMES AND PUT SHIFT INTO R AND THEN P TO TURN CAR OFF. IT WOULD TAKE ANYWHERE FROM 3 TO 10 TIMES. I SEARCHED THE WEB AND FOUND THIS IS A COMMON PROBLEM IN 2014 MAZDA CX-5 AND THERE ARE NUMEROUS COMPLAINT ABOUT IT. THIS ISSUE LEADS TO DRIVER STRANDED AS WITHOUT PROPER SHUTOFF,IT RUNS DOWN BATTERY. MAZDA IS FULLY AWARE OF THIS ISSUE AND THEY HAVE RECTIFIED THE SHIFTER SWITCH WITH NEW PART # KDY0-46-040. THERE WAS A SERVICE BULLETIN SEND TO MAZDA DEALERS ON 12/22/15 AND 4/11/16 ON HOW TO ADDRESS THIS PROBLEM WITH BULLETIN NO. 05-004/16 AND NOW RECOMMENDING TO REPLACE THE SWITCH UNIT WITH NEW PART # KDY0-46-040. HOWEVER THERE IS NO RECALL FOR THIS ISSUE. MAZDA SHOULD REPAIR THIS DEFECTIVE PART WITHOUT ADDITIONAL COST TO OWNERS AS THIS CAN BE DANGEROUS AS YOU CAN EASILY LEAVE CAR IN ACCESSORY MODE AND CAR BATTERY WILL BE DEAD UPON RETURN. THIS HAS OCCURRED TO US MULTIPLE TIMES AND AS RECENT AS THIS WEEK ONLY.
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
THIS ISSUE HAS OCCURRED MULTIPLE TIMES WHERE I PUT MY CAR INTO PARK (THEREFORE BEING STATIONARY), PRESS THE BUTTON TO TURN OFF THE CAR AND THE CAR DOES NOT FULLY SHUT DOWN. IT APPEARS TO BE A SAFETY ISSUE WITH THE STEERING SENSOR NOT FULL RECOGNIZING THAT THE CAR IS IN PARK AND THEREFORE NOT SHUTTING OFF THE CAR COMPLETELY. IN O…
Read full complaint
THIS ISSUE HAS OCCURRED MULTIPLE TIMES WHERE I PUT MY CAR INTO PARK (THEREFORE BEING STATIONARY), PRESS THE BUTTON TO TURN OFF THE CAR AND THE CAR DOES NOT FULLY SHUT DOWN. IT APPEARS TO BE A SAFETY ISSUE WITH THE STEERING SENSOR NOT FULL RECOGNIZING THAT THE CAR IS IN PARK AND THEREFORE NOT SHUTTING OFF THE CAR COMPLETELY. IN ORDER TO GET THE CAR TO COMPLETELY SHUT OFF, THE CAR HAS TO BE SHIFTED FROM DRIVE TO PARK/ACTIVELY TURNING ON AND OFF THE CAR SOMETIMES AS MANY AS 5-6 TIMES IN ORDER FOR IT TO FULLY SHUT DOWN. I HAVE READ DOZENS OF REPORTS OF OTHER MAZDA OWNERS EXPERIENCING THE SAME PROBLEM. CARS BEING UNINTENTIONALLY LEFT ON IS DEFINITELY A SAFETY ISSUE THAT NEEDS TO BE LOOKED INTO.
THIS HAS BEEN AN ONGOING PROBLEM FOR THE LAST 4 YEARS. IGNITION SWITCH IS FAULTY. WHEN VEHICLE IS SHUT OFF, THE ENGINE SHUTS OFF, BUT THE AUXILIARY (RADIO, HEAT, AC) STAYS ON. THE SHIFT MUST BE MANIPULATED SEVERAL TIMES TO GET THE AUXILIARY OFF. BATTERY HAS BEEN DRAINED BECAUSE SOMEONE WHO DOES NOT KNOW ABOUT THIS DEFECT WIL…
Read full complaint
THIS HAS BEEN AN ONGOING PROBLEM FOR THE LAST 4 YEARS. IGNITION SWITCH IS FAULTY. WHEN VEHICLE IS SHUT OFF, THE ENGINE SHUTS OFF, BUT THE AUXILIARY (RADIO, HEAT, AC) STAYS ON. THE SHIFT MUST BE MANIPULATED SEVERAL TIMES TO GET THE AUXILIARY OFF. BATTERY HAS BEEN DRAINED BECAUSE SOMEONE WHO DOES NOT KNOW ABOUT THIS DEFECT WILL INADVERTENTLY LEAVE IT ON.
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, SEVERAL ELECTRICAL COMPONENTS REMAINED FUNCTIONAL. THE CONTACT STATED THAT THE GEAR SHIFTER WAS AGGRESSIVELY MANIPULATED BEFORE THE VEHICLE WOULD TURN ON OR OFF. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE BATTERY…
Read full complaint
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, SEVERAL ELECTRICAL COMPONENTS REMAINED FUNCTIONAL. THE CONTACT STATED THAT THE GEAR SHIFTER WAS AGGRESSIVELY MANIPULATED BEFORE THE VEHICLE WOULD TURN ON OR OFF. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE BATTERY WAS DRAINED. THE BATTERY WAS REPLACED. GERALD JONES MAZDA (4022 WASHINGTON RD, AUGUSTA, GA 30907, (706)862-1793) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST WAS NEEDED TO PROVE THE CAUSE OF THE FAILURE. THE CONTACT WAS ALSO REFERRED TO THE NHTSA FOR ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
WHEN VEHICLE IS STATIONARY THE IGNITION DOES NOT TURN OFF WHEN PRESSING START STOP BUTTON. THE IGNITION STAYS ON IN ACCESSORY MODE. WHEN THE SHIFT IS IN P POSITION. TAKES NUMEROUS TRIES TO TURN CAR OFF. THIS ALSO RUNS BATTERY DOWN HAD TO REPLACE BATTERY AT 44,000 MILES. THERE WAS A SERVICE BULLETIN SEND TO MAZDA DEALERS ON 12/22…
Read full complaint
WHEN VEHICLE IS STATIONARY THE IGNITION DOES NOT TURN OFF WHEN PRESSING START STOP BUTTON. THE IGNITION STAYS ON IN ACCESSORY MODE. WHEN THE SHIFT IS IN P POSITION. TAKES NUMEROUS TRIES TO TURN CAR OFF. THIS ALSO RUNS BATTERY DOWN HAD TO REPLACE BATTERY AT 44,000 MILES. THERE WAS A SERVICE BULLETIN SEND TO MAZDA DEALERS ON 12/22/15 AND 4/11/16 ON HOW TO ADDRESS THIS PROBLEM BULLETIN NO. 05-004/16 THEY SAID DEALER SHOULD REPLACE THE SWITCH UNIT AND CARS PRODUCED AFTER 12/27/2013 WOULD HAVE A MODIFIED SWITCH UNIT TO CORRECT THE PROBLEM. ALSO MESSAGE ON DASH STATES CAR IS NOT IN PARK PUT SHIFT IN PROPER POSITION EVEN THOUGH SHIFT IS IN CORRECT POSITION. THIS CAN BE DANGEROUS YOU CAN EASILY LEAVE CAR IN ACCESSORY MODE AND CAR BATTERY WILL BE DEAD UPON RETURN. THIS HAS HAPPENED NUMEROUS TIMES. BROUGHT TO DEALER WAS INFORMED THEY HAD NOT HEARD OF PROBLEM AND THEY RECOMMENDED I CHANGE ENTIRE SHIFT MECHANISM INSTEAD OF SWITCH UNIT THAT THEIR MAZDA BULLETIN STATES. *TR
Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Consequence & remedy
Consequence: Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.
Additional source detail variants (2)
Trailer Hitches
Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Consequence: Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.
Electrical System:wiring
Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Consequence: Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Related NHTSA investigations
0
No component-matched exact-year investigations in this snapshot.