Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 83 of 348 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 177 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
19 crash reports1 fire reports6 injury reports
What owners actually said
348 reports
3,250 miles · Sep 20, 2018
Power Train
THE VEHICLE WANTS TO KEEP GOING WHEN THE BRAKES ARE APPLIED. WHEN AT A STOP LIGHT, YOU MUST KEEP YOU FOOT FIRMLY ON THE BRAKE AS THE CAR WANTS TO LURCH FORWARD. WHEN YOU SLOW DOWN WHILE DRIVING, THE CAR ACTS LIKE THE TURBO IS KICKING IN AND WANTS TO LURCH FORWARD. VERY DANGEROUS. I THOUGHT IT WAS THE ENGINE, BUT SOMEONE TOLD …
Read full complaint
THE VEHICLE WANTS TO KEEP GOING WHEN THE BRAKES ARE APPLIED. WHEN AT A STOP LIGHT, YOU MUST KEEP YOU FOOT FIRMLY ON THE BRAKE AS THE CAR WANTS TO LURCH FORWARD. WHEN YOU SLOW DOWN WHILE DRIVING, THE CAR ACTS LIKE THE TURBO IS KICKING IN AND WANTS TO LURCH FORWARD. VERY DANGEROUS. I THOUGHT IT WAS THE ENGINE, BUT SOMEONE TOLD ME IT IS THE TRANSMISSION.
NHTSA ODI #11130477
493 miles · Sep 8, 2018
EnginePower TrainService Brakes
ATTEMPT TO STOP AT LIGHT. BRAKES WERE ENGAGED FULLY ENGINE KEPT REVVING UP. CAR KEPT GOING FORWARD. IN MOTION IN CITY STREET. STRAIGHT AND BRAKING. CAR HAS 496 MILES.
NHTSA ODI #11128214
6,000 miles · Aug 24, 2018
Electrical SystemUnknown Or Other
ON TWO SEPARATE OCCASIONS IN THE LAST MONTH, DURING KEY ON/STARTUP/INITIALIZATION, I WILL GET AN ADAPTIVE CRUISE CONTROL/AEB/LANE KEEPING SYSTEM FAILURE. THIS IS DUE TO A FAULT IN THE CAMERA MODULE. ADAPTIVE CRUISE CONTROL STILL WORKS ABOVE 20 MPH INDICATING THAT THE FAILURE IS IN THE CAMERA MODULE. FAILURE IS LATCHED FOR THE…
Read full complaint
ON TWO SEPARATE OCCASIONS IN THE LAST MONTH, DURING KEY ON/STARTUP/INITIALIZATION, I WILL GET AN ADAPTIVE CRUISE CONTROL/AEB/LANE KEEPING SYSTEM FAILURE. THIS IS DUE TO A FAULT IN THE CAMERA MODULE. ADAPTIVE CRUISE CONTROL STILL WORKS ABOVE 20 MPH INDICATING THAT THE FAILURE IS IN THE CAMERA MODULE. FAILURE IS LATCHED FOR THE KEY CYCLE AND BUT WILL RECOVER AFTER A LONG KEY CYCLE. 1ST TIME THE FAILURE SET, IT WAS VERY WARM OUT SO I BELIEVED THIS WAS DUE TO AN OVERHEAT. THE SECOND TIME THE FAILURE SET THE TEMPERATURE WAS IN A NORMAL RANGE SO MY HYPOTHESIS IS WRONG. NO UNUSUAL SITUATION IS OCCURRING AT STARTUP EXCEPT THE FAILURE. HAVE NOT TAKEN TO THE DEALER YET.
NHTSA ODI #11122060
3,000 miles · Jul 28, 2018
Electrical SystemEngineFuel/propulsion SystemFire
CAR BURST INTO FLAMES WHILE DRIVING ON HIGHWAY, UNKNOWN CAUSE, SUSPECT ELECTRICAL OR FUEL SYSTEM RELATED
NHTSA ODI #11114293
140 miles · Apr 24, 2018
Unknown Or Other
ON THE THIRD DAY AFTER LEASING THIS BRAND NEW CAR, I WAS DRIVING AT APPROXIMATELY 20 MPH, ON A NORMAL CITY STREET AND SLOWLY PRESSED MY FOOT ON THE BRAKE AS I APPROACHED A RED LIGHT ON A STANDARD CITY STREET. NO CARS WERE IN FRONT OF ME, THANKFULLY, BECAUSE AS I PRESSED THE BRAKE THE CAR ACCELERATED INSTEAD OF STOPPING; THE EN…
Read full complaint
ON THE THIRD DAY AFTER LEASING THIS BRAND NEW CAR, I WAS DRIVING AT APPROXIMATELY 20 MPH, ON A NORMAL CITY STREET AND SLOWLY PRESSED MY FOOT ON THE BRAKE AS I APPROACHED A RED LIGHT ON A STANDARD CITY STREET. NO CARS WERE IN FRONT OF ME, THANKFULLY, BECAUSE AS I PRESSED THE BRAKE THE CAR ACCELERATED INSTEAD OF STOPPING; THE ENGINE AND PARKING WARNING LIGHTS (AND SEVERAL OTHER RANDOM LIGHTS) ILLUMINATED AND FLASHED; AND AT LEAST THREE TEXT MALFUNCTION WARNINGS APPEARED IN THE CONTROL PANEL INCLUDING SCBS MALFUNCTION. THE CAR WAS JERKING AND ACCELERATING FORWARD THROUGHOUT EVEN THOUGH MY FOOT WAS ON THE BRAKE. MAZDA'S TECH SAID THAT ALL THE MALFUNCTIONS I OBSERVED APPEARED ON THE COMPUTER READOUT, BUT BECAUSE THEY COULD NOT REPLICATE THE PROBLEM AFTER A COMPUTER RESET, THEY TOLD ME THAT THE CAR "IS RUNNING AS THE MANUFACTURER INTENDED." THIS IS TERRIFYING.
NHTSA ODI #11089977
1,200 miles · Apr 14, 2018
Engine
ENGINE MAKES LOUD NOISES AFTER DRIVING AND ACTS LIKE IT'S EXHAUSTED. THIS ALWAYS HAPPENS WHEN PARK THE CAR AND GET OUT OF IT. THERE IS A SLIGHT BURNING SMELL (WHICH I WAS TOLD WOULD WEAR OFF AFTER THE FIRST COUPLE HUNDRED MILES), BUT IT'S STILL DOING THIS. IT'S LIKE THE ENGINE OVER HEATED (WHICH NO INDICATOR) AND IT NEEDS TO COO…
Read full complaint
ENGINE MAKES LOUD NOISES AFTER DRIVING AND ACTS LIKE IT'S EXHAUSTED. THIS ALWAYS HAPPENS WHEN PARK THE CAR AND GET OUT OF IT. THERE IS A SLIGHT BURNING SMELL (WHICH I WAS TOLD WOULD WEAR OFF AFTER THE FIRST COUPLE HUNDRED MILES), BUT IT'S STILL DOING THIS. IT'S LIKE THE ENGINE OVER HEATED (WHICH NO INDICATOR) AND IT NEEDS TO COOL OFF. THE SMELL IS THE MOST CONCERNING PART.
NHTSA ODI #11085069
130 miles · Feb 20, 2018
StructureVisibility
TL* THE CONTACT OWNS A 2018 MAZDA CX-5. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE WINDSHIELD WAS CHIPPED. THERE WAS NO OTHER VEHICLE IN FRONT OF THE CONTACT. THE DEALER WAS CONTACTED (NAPLETON'S SCHAUMBURG MAZDA, 110 W GOLF RD, SCHAUMBURG, IL 60195) AND DETERMINED THAT THE DAMAGE WAS COSMETIC AND NOT COVERED UNDER THE V…
Read full complaint
TL* THE CONTACT OWNS A 2018 MAZDA CX-5. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE WINDSHIELD WAS CHIPPED. THERE WAS NO OTHER VEHICLE IN FRONT OF THE CONTACT. THE DEALER WAS CONTACTED (NAPLETON'S SCHAUMBURG MAZDA, 110 W GOLF RD, SCHAUMBURG, IL 60195) AND DETERMINED THAT THE DAMAGE WAS COSMETIC AND NOT COVERED UNDER THE VEHICLE'S WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED THE CONTACT A $500.00 GIFT CARD. THE FAILURE MILEAGE WAS 130.
NHTSA ODI #11073954
1,200 miles · Feb 5, 2018
Air BagsService BrakesStructureCrash
UNINTENDED ACCELERATION. I ENTERED OFFICE PARKING BUILDING AS USUAL. PARKING SPOT WAS ON THE RIGHT. SLOWLY APPROACHING I STARTED TO TURN RIGHT WITH FOOT ON BRAKES. SUDDENLY CAR ACCELERATED BY ITSELF AND HIT A CONCRETE WALL BEFORE I EVEN REALIZED WHAT'S HAPPENED. STEERING WHEEL AIRBAG DEPLOYED, I GOT SECURED BY THE SAFETY BELT. …
Read full complaint
UNINTENDED ACCELERATION. I ENTERED OFFICE PARKING BUILDING AS USUAL. PARKING SPOT WAS ON THE RIGHT. SLOWLY APPROACHING I STARTED TO TURN RIGHT WITH FOOT ON BRAKES. SUDDENLY CAR ACCELERATED BY ITSELF AND HIT A CONCRETE WALL BEFORE I EVEN REALIZED WHAT'S HAPPENED. STEERING WHEEL AIRBAG DEPLOYED, I GOT SECURED BY THE SAFETY BELT. FRONT OF MY CAR IS DAMAGED. I'M TERRIFIED OF DRIVING THE CAR DUE TO THIS UNINTENDED ACCELERATION ISSUE.
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Consequence & remedy
Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence & remedy
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Additional source detail variants (2)
Engine
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: If the air bags do not deploy properly in a crash, it can increase the risk of injury.
Remedy: Mazda will notify owners, and dealers will replace the curtain air bags, free of charge. The recall began July 31, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 2718F.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗