2018 Mazda CX-5

THE "SBS" SYSTEM IS A DANGEROUS ADD TO THE VEHICLE. IT IS MEANT TO WARN THE DRIVER ABOUT VEHICLES SUDDENLY SLOWING OR BRAKING IN FRONT OF YOU. THREE TIMES THIS SYSTEM HAS CAUSED ME NEAR COLLISIONS (THE SYSTEM APPLIED THE BRAKES HARD AND CAUSE THE WHEELS TOO LOCK NOT ALLOWING ME TO TAKE A SAFE DEFENSIVE ACTIONS) WHEN THE SYSTEM ACTIVATED WHEN THE "DANGER" WAS CLEARLY GONE OR I TOOK SAFE ACTION AND CHANGED LANES TO AVOID A COLLISION. THE ABOVE INCIDENTS INVOLVED ME DRIVING ON SURFACE STREETS AT POSTED SPEEDS OF 35-45 MPH. THIS ALL HAPPENED WITH IN A 2-3 WEEK SPAN OF TIME WHEN I HAD NOT DISABLED THIS FEATURE MANUALLY. THE ROAD CONDITIONS WERE DRY, DAYLIGHT HOURS AND SEMI CLEAR DAYS. ALL THE ABOVE INCIDENTS INVOLVED VEHICLES TURNING IN-FRONT OF ME. THE LAST TIME THIS INCIDENT HAPPENED WAS 05/08/19

THE PAINT APPEARS TO BE DEFECTIVE. THE PAINT CHIPS EXCESSIVELY WHEN IT IS BEING HIT BY ROAD DIRT/STONES. KNICKS AND DINKS FROM BEING HIT BY STONES/DIRT ARE ALL PART OF THE DRIVING EXPERIENCE. BUT THE EMPHASIS HERE IS THAT THE PAINT IS EXCESSIVELY FLAKING OFF THE CAR WHERE THE CAR IS HIT BY DIRT/STONES. IT COMES OFF IN CHUNKS. IT APPEARS THAT THE PAINT IS NOT BONDED TO THE METAL UNDERNEATH THE PAINT.

INTERMITTENT AIRBAG OR SEATBELT FAULT WARNING. EVERY COUPLE DAYS OVER PAST 7DAYS WHILE DRIVING AT HIGHWAY SPEED LIGHT COMES ON. DISPLAY SAYS FAULT IN PASSENGER AIRBAG OR SEATBELT. ONCE CAR IS SHUT OFF WARNING STOPS AND IS ERASED. NO PASSENGERS ARE IN THE SEAT AT THE TIME. EVEN IF BUCKLE SEATBELT IN EMPTY SEAT WARNING CAN APPEAR. WILL TRY AND HAVE DEALER LOOK AT IT BUT LIKE I SAID WARNING DISAPPEARS FOR A FEW DAYS ONCE CAR IS SHUT OFF

VEHICLE WENT INTO LIMP MODE WHILE PASSING ON TWO LANE ROAD. CAUSE WAS DETERMINED TO BE WRONG LOGIC IN PCM FOR CYLINDER DEACTIVATION. THIS WORNG LOGIC CAUSED LOW OIL PRESSURE IN THE LIFTER DURING DEACTIVATION WHICH IN TURN CAUSED THE ROCKER ARM TO BECOME DISLODGED RENDERING THE ASSOCIATED VALVE INOPERABLE. THERE IS NO INDICATION TO THE DRIVER OF IF OR WHEN THIS HAPPENS. THE DRIVER IS THEN DRIVING THE CAR IN A VERY DANGEROUS STATE. THE PROBLEM ARISES WHEN THE THE RPMS BECOME ELEVATED TO AROUND 5000 RPMS AND ABOVE. AT THIS POINT THE COMPUTER SENSES TROUBLE WITH THAT CYLINDER DUE TO THE AIR FUEL RATIO NOT BEING CORRECT AND THROWS THE ENGINE INTO LIMP MODE. CREATING A VERY DANGEROUS SITUATION IF YOU ARE TRYING TO PASS OR AVOID SOMETHING WHERE YOU NEED THE ACCLERATION. EXTREMELY DANGEROUS!! WHEN I TOOK MY VEHICLE INTO MY DEALERSHIP THEY DISCOVERED THE MISFIRE ON CYLINDER #4 AND MAZDA HAD THEM REMOVE THE VALVE COVER AND INSPECT. UPON INSPECTION THEY FOUND A ROCKER ARM HAD FALLEN OFF . ACCORDING TO MAZDA MY CAR WAS THE 19TH THAT THEY HAD SEEN WITH THIS PROBLEM. MY CAR WAS IN THE SHOP IN OCT. OF 2018. BY THE TIME MY CAR WAS OUT OF THE SHOP THAT NUMBER HAD INCREASED TO 26. MAZDA SAID THE SOURCE OF THE PROBLEM WAS THE WRONG PCM PROGRAMING. THEY STATED THEY HAVE 2 SUPPLIERS OF PCMS AND ONE OF THEIR SUPPLIERS WAS USING THE WRONG PROGRAM. TO FIX MY CAR THEY REPLACED THE ENGINE AND REFLASHED THE PCM TO THE CORRECT PROGRAM. I ASKED THE DEALERSHIP IF THEY WERE GOING TO REFLASH ALL OF THE VEHICLES ON THEIR LOT THAT HAVE THIS ENGINE AND THEY SAID THEY DID NOT HAVE PERMISSION FROM MAZDA TO DO THIS. I FEEL THEY SHOULD HAVE DONE THAT BECAUSE MAZDA ADMITTEDLY DOES NOT KNOW WHICH CARS HAVE THE WRONG PROGRAM AND A SIMPLE REFLASH OF ALL NEW VEHICLS WOULD FIX THIS SITUATION. THE NUMBER OF THESE BAD VEHICLES IS INCREASNG AND MANY PEPLE COULD BE IN DANGER. MAZDA SHOULD RECALL ASAP

I JUST USE MY CAR AROUND TOWN...PUTTING LESS THAN 10,000 MI A YEAR ON THE CAR. THIS PROBLEM HAS HAPPENED SEVERAL TIMES. I MENTIONED THE PROBLEM TO THE DEALERSHIP WHEN I BRING THE CAR IN FOR SERVICE, & THEY RETURN THE CAR SAYING THEY DIDN'T FIND A PROBLEM??? PROBLEM: I'LL BE DRIVING ALONG, AROUND TOWN...USUALLY GOING AROUND 20-30 MPH, ON LAMAR BLVD. I HAVE TO SLOW DOWN BECAUSE THE CAR IN FRONT OF ME DECIDES TO TURN INTO HEB PARKING LOT. WHAT I THINK HAPPENS...MY FOOT GOES TO THE FLOOR...NO BRAKING! NO BRAKING, & THEN THE CAR JERKS & SEIZES. I CAN'T TELL YOU HOW MANY TIMES I ALMOST GOT HIT IN THE BACK!!! PLEASE HELP ME FIGURE OUT WHAT THE PROBLEM IS... I JUST LOST MY HUSBAND & THE LAST THING I NEED IS AN ACCIDENT. THE DATE YOU REQUIRED BELOW WAS THE LAST TIME THE INCIDENT HAPPENED.

FIRST NOTICED IN A SHOPPING CENTER PARKING LOT. I WAS DISTRACTED BY SOMETHING AND DID NOT PUT CAR TRANSMISSION SHIFT CONTROL IN PARK. I TOUCHED ENGINE START/ STOP SWITCH AND ENGINE TURNS OFF AS IT SHOULD. I PROCEEDED TO EXIT THE CAR AND NOTICED IT ROLLING AWAY. SINCE I WAS STILL IN CAR, I REALIZED WHAT HAPPENED AN CORRECTED THE OVERSIGHT. MOST PEOPLE ARE USED TO KEY IGNITION AND CAN NOT PULL KEY UNLESS TRANNY IS IN PARK. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED.

TL* THE CONTACT OWNS A 2018 MAZDA CX-5. WHILE PULLING INTO A PARKING SPACE AT 5 MPH, THE VEHICLE ACCELERATED ON ITS OWN WHILE THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OVER A MEDIAN AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SCHWARTZ MAZDA (585 SHREWSBURY AVE, SHREWSBURY, NJ 07702, (732) 945-5100) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 650.

PERSISTENT ISSUE WITH SMART CITY BREAK SYSTEMS MALFUNCTIONING CAUSING THE VEHICLE TO BREAK WITHOUT WARNING. SO FAR ONLY AT LOW SPEEDS BUT IT TRIGGERS A CHECK ENGINE LIGHT DUE TO ME PUSHING THE GAS WHILE THE CAR IS TRYING TO BREAK. WHEN I CAN GET TO A SPOT TO TURN THE ENGINE OFF, THEN BACK ON, THE WARNINGS GO AWAY. IT'S VERY UNSETTLING WHEN THIS HAPPENS AND FEELS LIKE AN ACCIDENT COULD OCCUR AT ANY MOMENT AS I CAN'T CONTROL THE SPEED OF THE VEHICLE WHEN THIS HAPPENS. SO FAR THIS HAS HAPPENED ON CITY STREETS AND ONCE WHILE DRIVING IN A CURVY COUNTRY ROAD. HAS OCCURRED AT LEAST 5 TIMES IN THE TWO WEEKS I'VE ONLY THE VEHICLE AND THE DEALERSHIP HAS NO IDEA WHAT IS WRONG. THEY REPLACED SOME PARTS BUT IT'S STILL HAPPENING.

2018 MAZDA CX-5 WHEN I CHECK THE OIL IT IS EXTREMELY OVER FULL AND STRONG ODOR OF GAS WHEN THE DIPSTICK IS PULLED OUT TO BE WIPED OFF. IT IS LIKE 4 INCHES ABOVE THE MAX MARK/ OIL IS VERY THIN. THIS IS AN EXCESSIVE AMOUNTS OF GAS IN THERE.I WARM UP MY CAR BEFORE LEAVING AND DRIVE IT REGULARLY EVERYDAY. THIS IS VERY BAD I READ THAT GAS IS NOT A LUBRICANT AND WASHES THE OIL OUT OF WHERE IT NEEDS TO BE LUBRICATING ENGINE. IT CONTINUES TO HAPPEN. CHECKED MANUAL TO MAKE SURE I AM CHECKING IT CORRECTLY. SAYS TO GET TO OPERATING TEMP. WAIT 5 MIN TO LET OIL SETTLE BACK INTO ENGINE THEN CHECK IT. I CONTACT MAZDA CORPS AGAIN, THEY HAVE ME TAKE CAR TO VALLEJO TO INSPECT IT WITH THEIR REGIONAL TECHNICAL SPECIALIST, THEN LEAVE IT THERE FOR REPAIRS. DURING THIS INSPECTION WE DISCOVER OIL LEAKING FROM THE REAR MAIN SEAL. THEIR SPECIALIST CONFIRMS WHERE IT IS LEAKING. I LEAVE MY CAR 5 DAYS. THEN THEY CALL ME TO PICK IT UP TO TAKE IT TO HANSEL MAZDA IN SANTA ROSA. BEFORE I DROP IT OFF FOR REPAIRS I HAVE THE OIL CHANGED AT HANSEL MAZDA. THEN A FEW DAYS LATER I CHECK THE OIL, AGAIN IT IS EXTREMELY OVER FULL WITH STRONG ODOR OF GAS. I TAKE IT TO HANSEL MAZDA TO HAVE IT CHECKED TO CONFIRM THAT THIS IS HAPPENING AND MAKE APP TO HAVE THE OIL LEAK THAT WAS CONFIRMED BY MAZDA'S SPECIALIST AND THIS PROBLEM OF GAS GETTING INTO THE OIL FIXED. I CHECK OIL BEFORE DROPPING IT OFF AT HANSEL, IT IS WAY OVER FULL AND VERY THIN. DROP IT OFF, THEY KEEP IT FOR 5 DAY TOO THEN SAY THERE IS NO OIL LEAK AND NOTHING WRONG WITH MY CAR. THEY SAID THEY DID ANYTHING TO MY CAR EXCEPT INSPECT IT. IT IS RUNNING DIFFERENT. I CHECK OIL NEXT DAY IT IS VERY THICK AND VERY LOW AT THE MINIMUM MARK ON DIPSTICK. THE OIL HAS NEVER READ THIS LOW ON THE DIPSTICK HANSEL MAZDA MUST HAVE TAKEN A LOT OF OIL OUT TO COUNTER FOR ALL THE EXCESSIVE AMOUNTS OF GAS GETTING THERE AND ADDED SOMETHING TO TRY TO SEAL THE LEAK. THEY LIE