2018 Mazda CX-5

WHILE LIGHT BRAKING, CAR BRAKES JAM... CAUSING UNINTENDED STOP. DANGEROUS. AT NO TIME WAS A CODE FLAGGED. MENTIONED TO GIRL AT DESK WHEN IN FOR SERVICE 3 TIMES. WHEN CAR WHEN IN FOR SERVICE. LADT SERVICE I BELIEVE CAR WAS PUT ON DIAGNOSTICS. WAS TOLD NOTHING FOUND. BECAUSE IT HAPPENS SO OFTEN, & DEALERSHIP TELLS ME CANNOT FIND ANY PROBLEM...I CALLED A MECHANIC OUTSIDE OF MAZDA. SPOKE ON PHONE WITH MASTER MECHANIC. & DESCRIBED PROBLEM..HE INFORMED ME PROBLEM WAS A SENSOR IN THE TRANSMISSION. CAR SHUTS DOWN & LOCKS. BECAUSE IT HAPPENS SO FAST NO CODE IS GENERATED. SAID IS SERIOUS PROBLEM.

2018-2019 MAZDA CX-5 SOFTWARE ERROR MAY CAUSE ENGINE STALL SAFETY AND EMISSION RECALL 3719F NHTSA CAMPAIGN NUMBER 19V-497. I RECEIVED MAIL SHOWING MY VIN NUMBER IS PART OF A RECALL. I WENT ONLINE TO CONTACT CLOSEST MAZDA DEALER WHICH 3 HOURS DRIVE ONE WAY, AND TRIED TO SCHEDULE AN APPOINTMENT TO HAVE THEM FIX THE RECALLED PART FREE OF CHARGE. WHEN I ENTERED THE VIN NUMBER , IT SHOWED ME THERE ARE NO ACTIVE RECALLS FOR THIS VIN NUMBER , WHICH IS NOT TRUE. I WAS RELIEVED FOR A MOMENT THINKING I DON'T HAVE TO MAKE THE LONG TRIP AFTER ALL, BUT THEN I CHECKED MY VIN NUMBER AGAIN AND MY CAR IS 100% PART OF THE RECALL. WWW.MAZDARECALLINFO.COM ALSO CONFIRMED THIS VIN NUMBER WAS PART OF A RECALL AND WHEN I CLICKED SCHEDULE AN APPOINTMENT IT TOOK ME AGAIN TO THEIR APPLICATION WHICH THEN AGAIN STATED MY VIN NUMBER IS NOT PART OF AN ACTIVE RECALL. I WENT AHEAD AND I SCHEDULED AN APPOINTMENT REGARDLESS, BUT I DO THINK THIS IS BOTH MISLEADING AND DANGEROUS TO HAVE THE ONLINE SCHEDULING APP SEARCH AND STATE THERE IS NO RECALL. I TOOK A SCREEN SHOT, AS THIS IS MOST LIKELY IMPACTING A LOT OF FOLKS THAT TRY TO GET THEIR RECALLED PART FIXED WITH A MAZDA.

THE CAR TRIES TO LUNGE FORWARD IMMEDIATELY AFTER COMING TO A COMPLETE STOP. I ALWAYS KEEP MY FOOT ON THE BRAKE WHEN I COME TO AN INTERSECTION OR RED LIGHT SO IT HASN'T YET CAUSED AN ACCIDENT AND THE FORCE OF THE BRAKING ACTION SEEMS TO BE ENOUGH TO KEEP IT FROM LUNGING FOR THE TIME BEING BUT YOU CAN FEEL IT TUGGING WANTING TO MOVE FORWARD. AN ENGINE LIGHT RECENTLY CAME ON THE DASHBOARD ALONG WITH A TRANSMISSION LIGHT AND TRACTION CONTROL LIGHT. I TOOK IT TO LOCAL DEALER AND THEY REPLACED A TRANSMISSION SENSOR BUT THE CAR STILL WANTS TO NUDGE FORWARD AFTER COMING TO A STOP. THE MILEAGE IS ONLY 3500.

THE "SBS" SYSTEM IS A DANGEROUS ADD TO THE VEHICLE. IT IS MEANT TO WARN THE DRIVER ABOUT VEHICLES SUDDENLY SLOWING OR BRAKING IN FRONT OF YOU. THREE TIMES THIS SYSTEM HAS CAUSED ME NEAR COLLISIONS (THE SYSTEM APPLIED THE BRAKES HARD AND CAUSE THE WHEELS TOO LOCK NOT ALLOWING ME TO TAKE A SAFE DEFENSIVE ACTIONS) WHEN THE SYSTEM ACTIVATED WHEN THE "DANGER" WAS CLEARLY GONE OR I TOOK SAFE ACTION AND CHANGED LANES TO AVOID A COLLISION. THE ABOVE INCIDENTS INVOLVED ME DRIVING ON SURFACE STREETS AT POSTED SPEEDS OF 35-45 MPH. THIS ALL HAPPENED WITH IN A 2-3 WEEK SPAN OF TIME WHEN I HAD NOT DISABLED THIS FEATURE MANUALLY. THE ROAD CONDITIONS WERE DRY, DAYLIGHT HOURS AND SEMI CLEAR DAYS. ALL THE ABOVE INCIDENTS INVOLVED VEHICLES TURNING IN-FRONT OF ME. THE LAST TIME THIS INCIDENT HAPPENED WAS 05/08/19

SUDDEN WINDSHIELD CRACKING 11-14-2018 OUR 2018 CX5 HAS 7500 MILES AND DRIVING AT NIGHT WITH VERY LITTLE TRAFFIC ON THE FREEWAY IN SOUTHERN CALIFORNIA THE WINDSHIELD JUST CRACKED FROM THE CENTER DOWN APPROX. 5 INCHES , THERE IS NO SIGN THAT IT WAS HIT BY A STONE OR ROCK . I HAVE OWNED A 2015 MAZDA CX5 AND THE SAME PROBLEM HAPPENED WITH THAT VEHICLE. I HAVE BEEN FOLLOWING MAZDA FORUMS AND FINDING OUT THERE ARE MANY PEOPLE THROUGHOUT THE COUNTRY EXPERIENCING THIS SAME ISSUE . THERE IS NO BULLET HOLE TYPE MARK TO INDICATE A STONE OR ROCK HIT WINDSHIELD

ON TWO SEPARATE OCCASIONS IN THE LAST MONTH, DURING KEY ON/STARTUP/INITIALIZATION, I WILL GET AN ADAPTIVE CRUISE CONTROL/AEB/LANE KEEPING SYSTEM FAILURE. THIS IS DUE TO A FAULT IN THE CAMERA MODULE. ADAPTIVE CRUISE CONTROL STILL WORKS ABOVE 20 MPH INDICATING THAT THE FAILURE IS IN THE CAMERA MODULE. FAILURE IS LATCHED FOR THE KEY CYCLE AND BUT WILL RECOVER AFTER A LONG KEY CYCLE. 1ST TIME THE FAILURE SET, IT WAS VERY WARM OUT SO I BELIEVED THIS WAS DUE TO AN OVERHEAT. THE SECOND TIME THE FAILURE SET THE TEMPERATURE WAS IN A NORMAL RANGE SO MY HYPOTHESIS IS WRONG. NO UNUSUAL SITUATION IS OCCURRING AT STARTUP EXCEPT THE FAILURE. HAVE NOT TAKEN TO THE DEALER YET.

ON THE THIRD DAY AFTER LEASING THIS BRAND NEW CAR, I WAS DRIVING AT APPROXIMATELY 20 MPH, ON A NORMAL CITY STREET AND SLOWLY PRESSED MY FOOT ON THE BRAKE AS I APPROACHED A RED LIGHT ON A STANDARD CITY STREET. NO CARS WERE IN FRONT OF ME, THANKFULLY, BECAUSE AS I PRESSED THE BRAKE THE CAR ACCELERATED INSTEAD OF STOPPING; THE ENGINE AND PARKING WARNING LIGHTS (AND SEVERAL OTHER RANDOM LIGHTS) ILLUMINATED AND FLASHED; AND AT LEAST THREE TEXT MALFUNCTION WARNINGS APPEARED IN THE CONTROL PANEL INCLUDING SCBS MALFUNCTION. THE CAR WAS JERKING AND ACCELERATING FORWARD THROUGHOUT EVEN THOUGH MY FOOT WAS ON THE BRAKE. MAZDA'S TECH SAID THAT ALL THE MALFUNCTIONS I OBSERVED APPEARED ON THE COMPUTER READOUT, BUT BECAUSE THEY COULD NOT REPLICATE THE PROBLEM AFTER A COMPUTER RESET, THEY TOLD ME THAT THE CAR "IS RUNNING AS THE MANUFACTURER INTENDED." THIS IS TERRIFYING.