The cylinder head cracked while waiting for a light to change at a busy intersection, causing heavy smoke to enter the vehicle through the air vents with the heater on. The smoke filled the car quickly, causing my wife and me to exit the vehicle at the very busy intersection. A local independent service center diagnosed the prob…
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The cylinder head cracked while waiting for a light to change at a busy intersection, causing heavy smoke to enter the vehicle through the air vents with the heater on. The smoke filled the car quickly, causing my wife and me to exit the vehicle at the very busy intersection. A local independent service center diagnosed the problem. I was unable to drive the vehicle to the manufacturer for safety reasons and smoke filling the cabin. No warning lights were displayed. This vehicle was maintained following the manufacturer's recommendations throughout its 77,000 mile life.
NHTSA ODI #11628969
Mileage unknown · Nov 26, 2024
Engine
We are a senior citizen couple driving this 2018 Mazda. Went out to garage to find a significant size area of oil spillage on the floor. The car has just over 25,000 as we are low mileage drivers. Took to a mechanic to find out it is a cracked head and oil is steaming out of the crack.i have since learned that Mazda is well awar…
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We are a senior citizen couple driving this 2018 Mazda. Went out to garage to find a significant size area of oil spillage on the floor. The car has just over 25,000 as we are low mileage drivers. Took to a mechanic to find out it is a cracked head and oil is steaming out of the crack.i have since learned that Mazda is well aware of the weakness in this model and has chosen not to do anything about it. Our car is out of warranty. It would be a hardship for us to repair. And if repaired, would it happen again? This has recall written all over it, as well as a class action suit. I would like our vehicle repaired at no cost to us. How long were they aware of this issue? I have found hundreds of complaints. I prefer not to pursue this legally but this is unacceptable by Mazda. This was my second Mazda purchase but will be my last if they cannot stand behind their products.
NHTSA ODI #11627423
Mileage unknown · Nov 19, 2024
Engine
2018 CX-5 has a cracked or porous (depending who is telling me the issue) cylinder head at 60000 miles. I was told by the Mazda service advisor that the issue is common. I reached out to Mazda for assistance in covering their faulty part and was told they would not cover any of it.
NHTSA ODI #11626140
Mileage unknown · Nov 15, 2024
Engine
The car would produce white smoke under the engine hood after getting to speed. It would smell like burnt oil. The shop found a crack in the 3rd cylinder. Will need to replace the cylinder head.
NHTSA ODI #11625559
Mileage unknown · Nov 5, 2024
Engine
The engine cylinder head has a crack that has caused the engine oil to leak from the engine. This seems to be a common issue known by Mazda. The oil has saturated the right front brake and portions of the undercarriage, that will also need to be cleaned and or replaced. We had the car looked at a repair shop in Portland OR. they…
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The engine cylinder head has a crack that has caused the engine oil to leak from the engine. This seems to be a common issue known by Mazda. The oil has saturated the right front brake and portions of the undercarriage, that will also need to be cleaned and or replaced. We had the car looked at a repair shop in Portland OR. they let us know this is a huge problem with this engine and we have not had this repaired as of this note. we will contact or dealer where we purchased the CX-5 and see about getting it replaced. This happened as my Wife was driving from California to our home in Washington. She noticed the oil light was flickering and she found a repair shop in Portland that looked at it and for that the head was cracked. Our car has 89,413 miles on it and has been maintained and does not have any other issues at this time.
NHTSA ODI #11623608
Mileage unknown · Nov 1, 2024
Engine
The engine makes a tapping noise during the cold weather that will only go away after the engine has been fully warmed up. This a known issue for with a TSB sent out. However, the issue persist even after repair. The repair is extremely costly and can reach the thousands. This issue also causes worry there is no knowing if the p…
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The engine makes a tapping noise during the cold weather that will only go away after the engine has been fully warmed up. This a known issue for with a TSB sent out. However, the issue persist even after repair. The repair is extremely costly and can reach the thousands. This issue also causes worry there is no knowing if the problem will lead to issues further down.
NHTSA ODI #11623186
Mileage unknown · Oct 30, 2024
Engine
One of the Cylinder heads has a crack in which has cause some oil to leak in the affected area. This is not the 2.5T engine, there is a TSB out for those engines. The affected engine is the 2.5 NA engine.
NHTSA ODI #11622654
Mileage unknown · Oct 30, 2024
Engine
Vehicle has a cracked cylinder head at 43,000 miles. It is leaking oil and will lead to further engine damage if not repaired. Dealer inspected and diagnosed the problem. There were no vehicle warnings. It was brought to dealer because it was leaking oil and smelled of burning oil. It appears to be a common problem with Mazda Cx…
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Vehicle has a cracked cylinder head at 43,000 miles. It is leaking oil and will lead to further engine damage if not repaired. Dealer inspected and diagnosed the problem. There were no vehicle warnings. It was brought to dealer because it was leaking oil and smelled of burning oil. It appears to be a common problem with Mazda Cx5s.
NHTSA ODI #11622639
82,000 miles · Oct 3, 2024
Engine
The contact owns a 2018 Mazda CX-5. The contact stated while driving downhill at an undisclosed speed, the oil warning light intermittently illuminated. The vehicle was taken to the dealer and diagnosed with a cylinder head leak. The dealer replaced the cylinder head and the gasket. The manufacturer was made aware of the failure…
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The contact owns a 2018 Mazda CX-5. The contact stated while driving downhill at an undisclosed speed, the oil warning light intermittently illuminated. The vehicle was taken to the dealer and diagnosed with a cylinder head leak. The dealer replaced the cylinder head and the gasket. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.
NHTSA ODI #11617823
Mileage unknown · Sep 23, 2024
Engine
First warning was the oil light came on and I became aware of a leak. When I took it to the mechanic the next day, he described a porous spot on the side of the cylinder head that had opened up and was rapidly losing oil when the engine was running. I understand that this is not a unique problem to my vehicle but is common wit…
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First warning was the oil light came on and I became aware of a leak. When I took it to the mechanic the next day, he described a porous spot on the side of the cylinder head that had opened up and was rapidly losing oil when the engine was running. I understand that this is not a unique problem to my vehicle but is common with this model year. I am concerned that the engine will run out of oil and malfunction causing loss of control at highway speed. The car is currently scheduled for confirmation of the problem with the local Mazda dealer.
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Consequence & remedy
Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence & remedy
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Additional source detail variants (2)
Engine
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: If the air bags do not deploy properly in a crash, it can increase the risk of injury.
Remedy: Mazda will notify owners, and dealers will replace the curtain air bags, free of charge. The recall began July 31, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 2718F.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗