The parking break is getting stuck and we are unable to release it. We have gone to various mazda showrooms and service centers but no one have been able to find the issue. We are scared that on the highways the car can malfunction. The parking break warning sign comes on on its own even when the vehicle is moving which is a big…
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The parking break is getting stuck and we are unable to release it. We have gone to various mazda showrooms and service centers but no one have been able to find the issue. We are scared that on the highways the car can malfunction. The parking break warning sign comes on on its own even when the vehicle is moving which is a big concern for us while driving. When I searched for this issue online, I can see few articles where different models of Mazda has same issue and they recalled those vehicles. Mazda service center people after charging me for the issue, suggested not to use parking brake, even I don’t use that it gets on by itself. There is a warning symbol. It is available for inspection when requested. Electronic Parking Brake Component is not working. Multiple mazda showroom people confirmed this and none of them can fix this.
NHTSA ODI #11475563
Mileage unknown · Jun 21, 2022
Electrical SystemUnknown Or OtherVehicle Speed Control
Module in the the car Sofi and radio stop working at times Car slow acceleration from stop to move
NHTSA ODI #11470223
Mileage unknown · Jun 9, 2022
Electrical System
Infotainment system/radio: Radio stations start changing by itself while loudly beeping constantly while I drive. I lose total control of the infotainment system. It becomes possessed. The infotainment system automatically starts moving to different screens and tries to delete stations. Very unsafe. I've seen reports of this hap…
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Infotainment system/radio: Radio stations start changing by itself while loudly beeping constantly while I drive. I lose total control of the infotainment system. It becomes possessed. The infotainment system automatically starts moving to different screens and tries to delete stations. Very unsafe. I've seen reports of this happening on other Mazda vehicles and other models were recalled for it. Considered a "ghost touch." This was an actual recall on another Mazda model. https://static.nhtsa.gov/odi/tsbs/2019/MC-10164268-0001.pdf The problem is wider than that: Complaints from other Mazda owners: https://www.reddit.com/r/CX5/comments/mu0682/advice_on_2018_cx5_touring_multimedia_display/ https://www.bbc.com/news/technology-60333765
NHTSA ODI #11468512
Mileage unknown · Nov 30, 2021
Electrical SystemService BrakesUnknown Or Other
On 11/28/2021, my vehicle suddenly showing five warnings 1, front camera sensor malfunction, 2, smart brake system malfunction, 3, forward smart city brake support malfunction, 4, HBC/LAS system malfunction, and 5, SCBC malfunction. I have no idea which part was go wrong, but this is not the first time my vehicle shows the same …
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On 11/28/2021, my vehicle suddenly showing five warnings 1, front camera sensor malfunction, 2, smart brake system malfunction, 3, forward smart city brake support malfunction, 4, HBC/LAS system malfunction, and 5, SCBC malfunction. I have no idea which part was go wrong, but this is not the first time my vehicle shows the same warning. Back to 12/20/2019, my vehicle has a same warning showed, I bring my vehicle to dealer to check but after they check, they told me nothing wrong. After two year the same problem come out again, I am very concern about the safety of my vehicle. The first time having a issue was my vehicle just a year old, and today the same issue come out again. Please help me to look up my vehicle is it any part has to recall and need to fix it. Thank you
NHTSA ODI #11442066
Mileage unknown · Jun 19, 2021
Electrical System
Mazda USA - There’s been over 5 failures of my AC since before the car even hit a 5,000 mile mark. Mazda North America has a D- rating w/the Better Business Bureau & it shows! My complaints have gone one deaf ears and there’s a HUGE lack of accountability. https://youtu.be/83lV-29xz8s
NHTSA ODI #11421500
Mileage unknown · May 18, 2021
Electrical SystemEngine
Approximately 9:15am 5/16/21 I was driving on the road when my engine stalled and went out. Was stuck in the middle of the road for a couple of minutes while I tried to restart the car. My vehicle was recalled for this very purpose but 13 days prior I went into the dealership to fix the issue and get a software update. After…
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Approximately 9:15am 5/16/21 I was driving on the road when my engine stalled and went out. Was stuck in the middle of the road for a couple of minutes while I tried to restart the car. My vehicle was recalled for this very purpose but 13 days prior I went into the dealership to fix the issue and get a software update. After said update I experienced the recall issue on my vehicle.
NHTSA ODI #11417610
3,000 miles · Feb 9, 2019
Electrical System
FIRST NOTICED IN A SHOPPING CENTER PARKING LOT. I WAS DISTRACTED BY SOMETHING AND DID NOT PUT CAR TRANSMISSION SHIFT CONTROL IN PARK. I TOUCHED ENGINE START/ STOP SWITCH AND ENGINE TURNS OFF AS IT SHOULD. I PROCEEDED TO EXIT THE CAR AND NOTICED IT ROLLING AWAY. SINCE I WAS STILL IN CAR, I REALIZED WHAT HAPPENED AN CORRECTED T…
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FIRST NOTICED IN A SHOPPING CENTER PARKING LOT. I WAS DISTRACTED BY SOMETHING AND DID NOT PUT CAR TRANSMISSION SHIFT CONTROL IN PARK. I TOUCHED ENGINE START/ STOP SWITCH AND ENGINE TURNS OFF AS IT SHOULD. I PROCEEDED TO EXIT THE CAR AND NOTICED IT ROLLING AWAY. SINCE I WAS STILL IN CAR, I REALIZED WHAT HAPPENED AN CORRECTED THE OVERSIGHT. MOST PEOPLE ARE USED TO KEY IGNITION AND CAN NOT PULL KEY UNLESS TRANNY IS IN PARK. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED.
NHTSA ODI #11175874
6,000 miles · Aug 24, 2018
Electrical SystemUnknown Or Other
ON TWO SEPARATE OCCASIONS IN THE LAST MONTH, DURING KEY ON/STARTUP/INITIALIZATION, I WILL GET AN ADAPTIVE CRUISE CONTROL/AEB/LANE KEEPING SYSTEM FAILURE. THIS IS DUE TO A FAULT IN THE CAMERA MODULE. ADAPTIVE CRUISE CONTROL STILL WORKS ABOVE 20 MPH INDICATING THAT THE FAILURE IS IN THE CAMERA MODULE. FAILURE IS LATCHED FOR THE…
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ON TWO SEPARATE OCCASIONS IN THE LAST MONTH, DURING KEY ON/STARTUP/INITIALIZATION, I WILL GET AN ADAPTIVE CRUISE CONTROL/AEB/LANE KEEPING SYSTEM FAILURE. THIS IS DUE TO A FAULT IN THE CAMERA MODULE. ADAPTIVE CRUISE CONTROL STILL WORKS ABOVE 20 MPH INDICATING THAT THE FAILURE IS IN THE CAMERA MODULE. FAILURE IS LATCHED FOR THE KEY CYCLE AND BUT WILL RECOVER AFTER A LONG KEY CYCLE. 1ST TIME THE FAILURE SET, IT WAS VERY WARM OUT SO I BELIEVED THIS WAS DUE TO AN OVERHEAT. THE SECOND TIME THE FAILURE SET THE TEMPERATURE WAS IN A NORMAL RANGE SO MY HYPOTHESIS IS WRONG. NO UNUSUAL SITUATION IS OCCURRING AT STARTUP EXCEPT THE FAILURE. HAVE NOT TAKEN TO THE DEALER YET.
NHTSA ODI #11122060
3,000 miles · Jul 28, 2018
Electrical SystemEngineFuel/propulsion SystemFire
CAR BURST INTO FLAMES WHILE DRIVING ON HIGHWAY, UNKNOWN CAUSE, SUSPECT ELECTRICAL OR FUEL SYSTEM RELATED
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Consequence & remedy
Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence & remedy
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Additional source detail variants (2)
Engine
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: If the air bags do not deploy properly in a crash, it can increase the risk of injury.
Remedy: Mazda will notify owners, and dealers will replace the curtain air bags, free of charge. The recall began July 31, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 2718F.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗