Back up cameras fail infotainment system reboots and maps on the system inadvertently counts stops plus changes volume at loudspeaker telling me “this is the level “ and is on highest volume. Which you can’t turn down. All are dangerously interfering with driving. Please put pressure on Mazda to fix and not just update softwa…
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Back up cameras fail infotainment system reboots and maps on the system inadvertently counts stops plus changes volume at loudspeaker telling me “this is the level “ and is on highest volume. Which you can’t turn down. All are dangerously interfering with driving. Please put pressure on Mazda to fix and not just update software when the problem has been fixed called CMU
NHTSA ODI #11685123
Mileage unknown · Oct 2, 2024
Back Over PreventionLane Departure
The infotainment system on the Mazda consistently glitches causing vehicle settings to be changed while the vehicle is in motion or stopped. The volume changes, navigation settings change, maintenance settings change including door settings and any setting that can be controlled by the touch screen. If a phone is connected to th…
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The infotainment system on the Mazda consistently glitches causing vehicle settings to be changed while the vehicle is in motion or stopped. The volume changes, navigation settings change, maintenance settings change including door settings and any setting that can be controlled by the touch screen. If a phone is connected to the system it will make calls and stop volume on system. Additionally, when reversing and the back up camera is enabled/used the screen glitches and you can no longer see a large portion of the rear view - making it a very large safety hazard. There are thousands of people who report this and little has been done for years other than people being charged for an entire replacement and the issue just comes back. Please see duffy v. Mazda, filed this year. There has also been another Mazda model where the infotainment was identified by nhtsa to be faulty - the repair period was extended 7 years but has been expired for years now - it has not covered any of the CX models. Dealers are very aware of this.
NHTSA ODI #11617639
Mileage unknown · Sep 11, 2024
Back Over Prevention
The center display on it own ( ghosting) changes setting randomly this impacts safety information displayed including rear camera, and distracts the driver. The cause is a defectinve digitizer on the LCD screen panel. The 2016 model year of the same car Mazda CX-5 has a simalar problem and was recalled There is no warning …
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The center display on it own ( ghosting) changes setting randomly this impacts safety information displayed including rear camera, and distracts the driver. The cause is a defectinve digitizer on the LCD screen panel. The 2016 model year of the same car Mazda CX-5 has a simalar problem and was recalled There is no warning prior to these occurances
NHTSA ODI #11613906
Mileage unknown · Jul 18, 2021
Back Over PreventionPower TrainService Brakes
I find I have to put my foot down on the gas pedal to the floor to make it literally go at times. Ive heard this cloaking noise several times like its getting ready to conk out. The brakes seems to me don't stop as they should at times I have to go in hard on the brake pedal. The air conditioner does not blow cold an see where …
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I find I have to put my foot down on the gas pedal to the floor to make it literally go at times. Ive heard this cloaking noise several times like its getting ready to conk out. The brakes seems to me don't stop as they should at times I have to go in hard on the brake pedal. The air conditioner does not blow cold an see where previous owner had same issue 2 yrs straight from looking the the service invoices that was left in the truck. The sensor detection does not always work to let me know car/person is around. Coleman Taylor Transmission informed me that this thing does have a issue, the rpm are not as they should be. When I took it back to Kia Gossett about the brakes the used mgr drove it made it seems there were no issues as well as Norcross Mazda. Previous owner invoice show brakes were a concern as well. Had I known there was a prior recall on the PCM I would never bought this JUNK!
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Consequence & remedy
Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence & remedy
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Additional source detail variants (2)
Engine
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: If the air bags do not deploy properly in a crash, it can increase the risk of injury.
Remedy: Mazda will notify owners, and dealers will replace the curtain air bags, free of charge. The recall began July 31, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 2718F.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗