2016 Mazda CX-5

My 2016 Mazda CX-5 has had ongoing issues with the infotainment. It freezes up in cold weather and the screen goes blank for long periods of time. This has been an ongoing issue with Mazda vehicles. I had to replace the SD Card in December 2024. The cost was $326.50. There is currently a class action lawsuit by Frederick Law Group 836 Philadelphia Street, Indiana, Pa 15701, Phone number 724-801-8555. When the infotainment goes out during phone calls or navigation, it is a distraction while driving. I called Mazda and chatted with Travius about this issue and forwarded by receipt for the part. He said Mazda would not reimburse me. Can the NHTSA help in getting the reimbursement do you have any suggestions?

I was driving on a city street and slowed to turn right onto a driveway at at a private residence. As my car entered the driveway and near the end of the right turn, my car had a sudden unintended uncontrolled acceleration, continued the turn, went over a low hedge of shrubs on the right side of the driveway, continued down a short rocky incline, and landed on a large rock where the car stopped.

The car engine is eating oil. There were no warning lights on the dash to indicate this. I happened to check the oil, and it was 3 quarts low. This could have caused the engine to malfunction while driving if not caught in time. This started around 70K miles. Coffmans Service in Warminster, PA has confirmed the car was spraying oil on [XXX] and performed a clean combustion chamber with iridium spark plugs, replaced intake manifold gaskets and PCV valve, and ow-20 oil and new filter. I contacted the manufacturer on 10/17/2024 case# [XXX] and it was dismissed. I did read online that this mazda has a problem with eating oil around 70K miles. The problem still is occurring at an extremely low rate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

About a month ago, started hearing a whining noise from the automatic transaxle when driving at different speeds. The more speed, the more noise you hear inside the vehicle. It occurs with all types of driving, acceleration, deceleration and steady speed. Took my Mazda CX-5 into auto experts and found there is a Service Bulletin regarding this issue in 2013-2016 Mazda CX-5's. There is a damaged bearing in the transaxle due to improper configuration of the transaxle case. There needs to be a recall for this issue, not just a service bulletin. I cannot afford a new transmission and replacing the transmission with a like for like or used transmission, there is no guarantee the issue won't come back.

Front windshield wipers stopped working, front windshield washer still working. Fuse was checked, fuse is good.Vehicle is available for inspection upon request. My safety is put at risk because of lack of visibility when driving in rain. The problem has been confirmed by a Mazda dealership. The vehicle and the components have been inspected by a Mazda dealership. No warning lights or messages appeared before or after the front windshield wipers stopped working. So if a person is driving the car, there is no indication that the front windshield wipers will not work if it starts raining and the driver would need to use the front windshield wipers. This is a safety hazard because the driver will not be able to see, possibly causing an accident. This Mazda CX5 does not have automatic front windshield wipers (they do not come on automatically when it starts raining).

The contact owns a 2016 Mazda CX-5. The contact stated that upon approaching the vehicle he observed a small crack on the top left corner of the windshield. Over time the crack proceeded to progress across the windshield. The contact stated that the windshield was not impacted by an object or projectile. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 40,000.

Vehicle was t-boned by another vehicle that was traveling 40mph. Both front seats are now loose, and have been for some time. Insurance refused to cover seat replacement during repairs in fear of going above the “totaled” threshold and it being a total loss. Now we are concerned about the safety of our vehicle, and we are scared to drive it on major highways where the risk of accidents are higher.

Catastrophic engine failure. Needs a total engine replacement, regular oil changes. We went to get the oil changed within 1,000 miles of the suggested mileage range and it was “out of oil”. The dealership told us we needed a new engine. It hasn’t been driven and sounds like a helicopter when turned on. We have had regular maintenance on the vehicle, one owner. It started acting up and was trying to stall out on the highway. Then seized up and wouldn’t go over 10mph. It’s totaled and we feel strongly that this is an extension of the current lawsuit covering many years of Mazda models.