I WAS STOPPED BUT DID NOT HAVE THE CAR IN PARK WHEN VEHICLE LUNGED FORWARD AT HIGH SPEED. I WAS IN A DRIVEWAY AND HIT SOMEONE'S GARAGE.
2016 Mazda CX-5
Owner reports · Recalls · Investigations
More warning signs than most CX-5 years
Owner complaints for the 2016 Mazda CX-5 are substantially higher than the model-year median of 133.
About this comparison →How this year compares
Owner complaints by model year
Compare all CX-5 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
335 reports with mileage · 175 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Exterior Lighting. Review the 161 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
510 reportsMY 2 YEAR OLD "TOP OF THE LINE" MAZDA CX-5 AWD GRAND TOURING HAD A FAILURE OF THE DAYTIME RUNNING LIGHTS (PASSENGER SIDE). WHEN I ASKED MY MAZDA DEALERSHIP ABOUT IT THEY SAID "YEAH, WE'VE SEE LOTS OF THOSE PROBLEMS ON YOUR YEAR/MODEL, YOU DEFINITELY NEED TO GET IT FIXED SINCE YOU WILL FAIL YOUR SAFETY CHECK". I ASKED SINCE THIS …
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MY 2 YEAR OLD "TOP OF THE LINE" MAZDA CX-5 AWD GRAND TOURING HAD A FAILURE OF THE DAYTIME RUNNING LIGHTS (PASSENGER SIDE). WHEN I ASKED MY MAZDA DEALERSHIP ABOUT IT THEY SAID "YEAH, WE'VE SEE LOTS OF THOSE PROBLEMS ON YOUR YEAR/MODEL, YOU DEFINITELY NEED TO GET IT FIXED SINCE YOU WILL FAIL YOUR SAFETY CHECK". I ASKED SINCE THIS WAS A "COMMON" SAFETY PROBLEM FOR MY MODEL/YEAR WHY IS THERE NO RECALL FROM MAZDA. MAZDA DEALERSHIP STAFF SHRUGGED AND HANDED ME AN ESTIMATE FOR $1500.00 TO FIX THIS SAFETY RELATED PROBLEM ON MY 2 YEAR OLD VEHICLE. THEY SAID FILE A COMPLAINT WITH NHTSA, BUT MAZDA IS NOT PAYING FOR THIS.
PASSENGER SIDE DAYTIME RUNNING LIGHT HAS BURNED OUT. NO WAY TO GET TO IT AS THE LIGHT IS SEALED. THE DEALER WILL NOT REPLACE AS THE VEHICLE IS NO LONGER UNDER WARRANTY. LED LIGHTS ARE SUPPOSED TO LAST TENS OF THOUSAND OF HOURS, THIS HAS TO BE A PROBLEM WITH THE ACTUAL ELECTRONICS. IN MY RESEARCH THIS SEEMS TO BE A PRETTY COMMON …
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PASSENGER SIDE DAYTIME RUNNING LIGHT HAS BURNED OUT. NO WAY TO GET TO IT AS THE LIGHT IS SEALED. THE DEALER WILL NOT REPLACE AS THE VEHICLE IS NO LONGER UNDER WARRANTY. LED LIGHTS ARE SUPPOSED TO LAST TENS OF THOUSAND OF HOURS, THIS HAS TO BE A PROBLEM WITH THE ACTUAL ELECTRONICS. IN MY RESEARCH THIS SEEMS TO BE A PRETTY COMMON PROBLEM, AND CX-5 OWNERS SHOULD NOT HAVE TO PAY HUNDREDS (IN SOME CASES THOUSANDS) OF DOLLARS TO FIX A FAULTY/ FLAWED LIGHT.
THE BRAKES HAVE BEEN FAULTY SINCE I'VE PURCHASED THE VEHICLE NEW. THERE IS A LOUD SCREAM THAT IS NOT FROM DUST OR WEAR. THERE IS A MANUFACTURING DEFECT IN THE BRAKES. THE BRAKES ARE VERY LOUD EVERY TIME I APPLY THEM. I AM VERY CONCERNED ABOUT THIS, HAVE CONTACTED THE COMPANY BEFORE.
RUNNING LIGHT ON THE DRIVER SIDE HEADLIGHT IS EXTREMELY DIM AND SOMETIMES DOES NOT EVEN COME ON.
EBRAKE WOULD NOT DISENGAGE ON THE MAZDA CX-5 2016 GT WITH CITY BRAKE AND ELECTRONIC E-BRAKE AT 36,100 MILES DURING VARIOUS PARKING LOCATIONS SCENARIOS. VEHICLE WOULD START NORMALLY AT PUSH OF START BUTTON BUT THE E-BRAKE LIGHT WOULD STAY ON IN THE FLASHING MODE. TURN ENGINE OFF/RESTARTING WOULD RESOLVE THE PROBLEM TEMPORARILY J…
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EBRAKE WOULD NOT DISENGAGE ON THE MAZDA CX-5 2016 GT WITH CITY BRAKE AND ELECTRONIC E-BRAKE AT 36,100 MILES DURING VARIOUS PARKING LOCATIONS SCENARIOS. VEHICLE WOULD START NORMALLY AT PUSH OF START BUTTON BUT THE E-BRAKE LIGHT WOULD STAY ON IN THE FLASHING MODE. TURN ENGINE OFF/RESTARTING WOULD RESOLVE THE PROBLEM TEMPORARILY JUST TO RETURN TO THE SAME ISSUE AT RANDOM PARKING LOCATIONS. DEALERSHIP SUGGESTED A REPLACEMENT BATTERY MAIN 12 VOLT BATTERY FOR $185+TAX+INSTALLATION. BATTERY REPLACEMENT SUGGESTED BASED ON A CLAIM OF LOW VOLTAGE MEASURED AT THE E-BRAKE SWITCH LOCATED ON THE CENTER CONSOLE. THERE WAS NO OTHER SOLUTIONS PROVIDED BY THE DEALERSHIP FOR FURTHER TESTING/ISOLATION OF ISSUE PRIIR MAKING A PAYMENT, TO INCLUDE CONFIRMATION THAT IN FACT THE BATTERY IS THE CULPRIT. UTILIZING AN ALTERNATE/TEST BATTERY COULD BE A TEMPORARY TESTING SOLUTION. PAYMENTS WERE MADE AS REQUESTED AND THE ISSUE OF THE FLASHING E-BRAKE LIGHT FLASHING/E-BRAKE NOT DISENGAGING IS LESS APPARENT WITH 2 INCIDENTS 1 MONTH AFTER BATTERY REPLACEMENT. INCIDENTS OBSERVED WHILE IN COVERED/UNCOVERED PARKING SCENARIOS, OUTSIDE TEMPERATURE OSCILLATE FROM 75 TO 92 F. VEHICLE REAR BRAKES WERE REPLACED UNDER 5000 MILES BY DEALERSHIP DUE TO NOISES AND PREMATURE WEAR. VEHICLE ALSO HAS A MAZDA REMOTE START SYSTEM INSTALLED BY DEALERSHIP WITH A HISTORY OF ELECTRICAL FAILURE OF THE A/C COMPRESSOR. DOCUMENTATION AVAILABLE FOR REVIEW.
EXCESSIVE REAR BRAKE WEAR. REAR PADS WORN DOWN TO METAL BACKING PLATE AT 20,900 MILES WITH NO AUDIBLE BREAK WEAR INDICATOR. FRONT BRAKES 70% WORN AT SAME MILAGE.
I HAVE 35,000ISH MILES ON MY VEHICLE, AND HAVE DISCOVERED THAT MY RIGHT LED DAYTIME RUNNING LIGHT HAS ALREADY BURNT OUT, AND MY LEFT ONE IS FLICKERING, ABOUT TO BURN OUT. I HAVE READ ON MANY FORUMS THAT THIS IS AN EXTREMELY PERVASIVE PROBLEM, AND MAZDA WANTS UPWARDS OF $1,200 PER LIGHT TO REPLACE (CANNOT JUST CHANGE OUT LAMPS). …
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I HAVE 35,000ISH MILES ON MY VEHICLE, AND HAVE DISCOVERED THAT MY RIGHT LED DAYTIME RUNNING LIGHT HAS ALREADY BURNT OUT, AND MY LEFT ONE IS FLICKERING, ABOUT TO BURN OUT. I HAVE READ ON MANY FORUMS THAT THIS IS AN EXTREMELY PERVASIVE PROBLEM, AND MAZDA WANTS UPWARDS OF $1,200 PER LIGHT TO REPLACE (CANNOT JUST CHANGE OUT LAMPS). THIS SEEMS WORTHY OF A RECALL WITH THE NUMBER OF REPORTS ON SIMLIAR 2016'S I'VE SEEN ALONE.
HEADLIGHT ASSEMBLY HAS A SINGULAR ENTITY CONTAINING THE LOW AND HIGH BEAMS, AND THE DAYTIME RUNNING LED LIGHTS. THEY ARE NOT USER REPLACEABLE. THE DRL'S FAIL, REQUIRING A $1200 PART AND $300 REPLACEMENT COSTS FOR THE ENTIRE UNIT. GIVEN THESE COSTS, THE LED LIGHTS (WHICH SHOULD LAST 10 YEARS AND ARE FAILING PREMATURELY BETWEEN 12…
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HEADLIGHT ASSEMBLY HAS A SINGULAR ENTITY CONTAINING THE LOW AND HIGH BEAMS, AND THE DAYTIME RUNNING LED LIGHTS. THEY ARE NOT USER REPLACEABLE. THE DRL'S FAIL, REQUIRING A $1200 PART AND $300 REPLACEMENT COSTS FOR THE ENTIRE UNIT. GIVEN THESE COSTS, THE LED LIGHTS (WHICH SHOULD LAST 10 YEARS AND ARE FAILING PREMATURELY BETWEEN 12 AND 24 MONTHS) ARE LIKELY TO GO UNREPAIRED AND NEGATIVELY IMPACT SAFETY.
HATCH LIFT SUPPORTS WERE REPLACE UNDER WARRANTY ON 6/5/17 AND HAVE FAILED AGAIN TALKED TO DEALER AND MAZDA ON 11/26/18 THEY WILL NOT REPLACE THEM.
Official recalls
420V063000 · Exterior Lighting:headlights
Feb 6, 2020
Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.
Consequence & remedy
Consequence: If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.
16V644000 · Structure:body:hatchback/liftgate
Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
16V203000 · Steering
Apr 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence & remedy
Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Feb 3, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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