Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1410–25K
12125–50K
5550–75K
1175–100K
7100–150K
0150K+
335 reports with mileage · 175 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Exterior Lighting. Review the 161 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
31 crash reports10 fire reports13 injury reports
What owners actually said
510 reports
36,660 miles · Aug 18, 2019
Exterior Lighting
THE PASSENGER SIDE LED DAYTIME RUNNING LIGHT BECAME DIM AND FLICKERING AT ABOUT 36600 MILEAGE. AT THE TIME OF THE MALFUNCTION THE VEHICLE WAS BEING DRIVEN DURING THE DAY ON A CITY STREET. THE ENCLOSED PICTURE SHOWS THE VEHICLE IN AN UNLIGHTED GARAGE. THIS CREATES A SAFETY ISSUE. THIS SAME PROBLEM HAS BEEN REPORTED MANY TIMES ON…
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THE PASSENGER SIDE LED DAYTIME RUNNING LIGHT BECAME DIM AND FLICKERING AT ABOUT 36600 MILEAGE. AT THE TIME OF THE MALFUNCTION THE VEHICLE WAS BEING DRIVEN DURING THE DAY ON A CITY STREET. THE ENCLOSED PICTURE SHOWS THE VEHICLE IN AN UNLIGHTED GARAGE. THIS CREATES A SAFETY ISSUE. THIS SAME PROBLEM HAS BEEN REPORTED MANY TIMES ON ONLINE FORUMS. THE VEHICLE MANUAL STATES THAT FAILURE OF ANY BULB OR LIGHT IN THE HEADLIGHT CLUSTER NECESSITATES REPLACEMENT OF THE WHOLE UNIT. SINCE THE VEHICLE IS OUT OF WARRANTY REPLACEMENT IS ESTIMATED TO BE OVER $1100 FOR JUST ONE SIDE.
NHTSA ODI #11244817
30,939 miles · Aug 17, 2019
Exterior Lighting
DRIVER SIDE DAY TIME RUNNING LIGHT LED NOT WORKING.
NHTSA ODI #11244629
68,000 miles · Aug 15, 2019
Exterior Lighting
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT THE DRIVER'S SIDE DAYTIME RUNNING LAMP BURNED OUT. THE CONTACT TOOK THE VEHICLE TO TYRONE SQUARE MAZDA (3300 TYRONE BLVD N, ST. PETERSBURG, FL 33710, (727) 344-3344) WHERE HE PAID OUT OF POCKET TO HAVE THE LIGHT REPAIRED. SOON AFTER, THE PASSENGER SIDE DAYTIME RUNNI…
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TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT THE DRIVER'S SIDE DAYTIME RUNNING LAMP BURNED OUT. THE CONTACT TOOK THE VEHICLE TO TYRONE SQUARE MAZDA (3300 TYRONE BLVD N, ST. PETERSBURG, FL 33710, (727) 344-3344) WHERE HE PAID OUT OF POCKET TO HAVE THE LIGHT REPAIRED. SOON AFTER, THE PASSENGER SIDE DAYTIME RUNNING LAMP ALSO BURNED OUT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AGREED TO ASSIST THE CONTACT WITH FINANCING THE REPAIRS. THE CONTACT TOOK THE VEHICLE BACK TO THE ORIGINAL DEALER TO HAVE THE PASSENGER SIDE LIGHT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED WITH THE DRIVER'S SIDE DAYTIME RUNNING LAMP. THE MANUFACTURER WAS NOTIFIED AGAIN ABOUT THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
NHTSA ODI #11244143
30,000 miles · Aug 14, 2019
Exterior Lighting
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE THE CONTACT'S WIFE WAS DRIVING TOWARDS HIM, HE NOTICED THE DAY TIME RUNNING LAMPS WERE FLASHING. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE BULB BURNED OUT FOLLOWED BY THE FRONT DRIVER'S SIDE BULB TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO CHAMPION MAZDA (LOCATED AT 765 CARLISLE…
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TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE THE CONTACT'S WIFE WAS DRIVING TOWARDS HIM, HE NOTICED THE DAY TIME RUNNING LAMPS WERE FLASHING. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE BULB BURNED OUT FOLLOWED BY THE FRONT DRIVER'S SIDE BULB TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO CHAMPION MAZDA (LOCATED AT 765 CARLISLE ST, HANOVER, PA 17331, (717) 637-6655) WHERE IT WAS DIAGNOSED THAT BOTH DAY TIME RUNNING LAMP BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *AS *TR
NHTSA ODI #11243892
50,000 miles · Aug 13, 2019
Exterior Lighting
THE LED DAYTIME RUNNING LIGHTS FLICKER AND GO OFF WITHOUT WARNING. THIS HAS HAPPENED TO BOTH SIDES OF MY HEADLIGHTS AT 50K AND 55K MILES. THE FIX FOR THIS IS TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY AT OF COST OF $1,400 -$2,000 PER LIGHT! THIS POSES A SAFETY RISK IF THE VEHICLE IS NOT PROPERLY ILLUMINATED. A RECALL IS DESPERATEL…
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THE LED DAYTIME RUNNING LIGHTS FLICKER AND GO OFF WITHOUT WARNING. THIS HAS HAPPENED TO BOTH SIDES OF MY HEADLIGHTS AT 50K AND 55K MILES. THE FIX FOR THIS IS TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY AT OF COST OF $1,400 -$2,000 PER LIGHT! THIS POSES A SAFETY RISK IF THE VEHICLE IS NOT PROPERLY ILLUMINATED. A RECALL IS DESPERATELY NEEDED FOR THIS BEFORE SOMEONE IS HURT, OR WORSE KILLED, BY THESE FAULTY PARTS.
NHTSA ODI #11243481
44,129 miles · Aug 12, 2019
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT STATED THAT WHILE DRIVING ABOUT 15 MPH AND MAKING A TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE. NO AIR BAG DEPLOYED. THE FRONT PASSENGER SUSTAINED A BRUISED SHOULDER AND WAS TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS D…
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TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT STATED THAT WHILE DRIVING ABOUT 15 MPH AND MAKING A TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE. NO AIR BAG DEPLOYED. THE FRONT PASSENGER SUSTAINED A BRUISED SHOULDER AND WAS TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO A TOW YARD, AND WAS TAKEN OVER BY THE INSURANCE COMPANY FOR AN EVALUATION. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 44,129. *BF*JB
NHTSA ODI #11243371
30,000 miles · Aug 8, 2019
Exterior Lighting
WITHIN IN 3 YEARS OF OWNING A BRAND NEW MAZDA CX-5, THE RUNNING LIGHTS ON ONE OF THE HEADLIGHTS STOPPED WORKING. MAZDA SAYS THE ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED TO FIX THE ISSUE AT A COST OF $1,730. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS EXACT PROBLEM AND CLEARLY MAZDA SHOULD BE RECALLING THEIR HEADLIGHT ASSEMBLY.
NHTSA ODI #11242484
16,040 miles · Aug 7, 2019
Service BrakesCrash
ON JULY 25 I SLOWED DOWN IN GROCERY STORE PARKING LOT. SLOWLY APPROACHING PARKING SPACE AND APPLYING THE BRAKE TO STOP CAR. THEN SUDDENLY WITH NO REASON THE CAR ACCELERATED, JUMPED THE CURB.THEN CAR STOPPED AFTER I HIT BUILDING FORTUNATELY NO HUMANS. I WAS SHAKEN BUT NO BAGS DEPLOYED. I AM AFRAID TO DRIVE THIS CAR BECAUSE I AM C…
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ON JULY 25 I SLOWED DOWN IN GROCERY STORE PARKING LOT. SLOWLY APPROACHING PARKING SPACE AND APPLYING THE BRAKE TO STOP CAR. THEN SUDDENLY WITH NO REASON THE CAR ACCELERATED, JUMPED THE CURB.THEN CAR STOPPED AFTER I HIT BUILDING FORTUNATELY NO HUMANS. I WAS SHAKEN BUT NO BAGS DEPLOYED. I AM AFRAID TO DRIVE THIS CAR BECAUSE I AM CONCERNED IT WILL DO THIS AGAIN AND I WILL BE IN TRAFFIC OR NEAR PEOPLE AND I COULD HURT OR KILL MYSELF OR SOMEONE ELSE. THERE WAS NO WARNING OF ANY PROBLEMS. CAR IS STILL UNDER WARRANTY TO 8/12/2019. NHTSA HAD PROBLEM WITH TOYOTA UNINTENDED ACCELERATION IN 2010. PLEASE HELP WITH UNINTENDED ACCELERATION ON MAZDA. PEOPLE REPORTED THIS PROBLEM BEFORE ME BACK TO 2015. THIS IS MY SECOND COMPLAINT . NOBODY CALLED ME BACK AND CALLED AGENCY BEEN TOLD YOUR EMPLOYEE HE CANNOT GIVE ME INFORMATION I HAVE TO WRITE LETTER AND ASK. YOU ARE GOVERNMENT AGENCY AND YOUR MOTTO IS PEOPLE SAVING PEOPLE. PLEASE DO.
NHTSA ODI #11242296
16,040 miles · Aug 5, 2019
Service BrakesCrash
I SLOWED DOWN IN GROCERY STORE PARKING LOT. SLOWLY APPROACHING PARKING SPACE AND APPLYING THE BRAKE TO STOP CAR. THEN SUDDENLY WITH NO REASON THE CAR ACCELERATED, JUMPED THE CURB AND HIT BUILDING. THE WHOLE RIGHT SIDE WAS HEAVY DAMAGED.I HAD NO CONTROL. IT WAS UNINTENDED ACCELERATION. I MOVED THE CAR OFF THE GRASS FROM BUILDING,…
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I SLOWED DOWN IN GROCERY STORE PARKING LOT. SLOWLY APPROACHING PARKING SPACE AND APPLYING THE BRAKE TO STOP CAR. THEN SUDDENLY WITH NO REASON THE CAR ACCELERATED, JUMPED THE CURB AND HIT BUILDING. THE WHOLE RIGHT SIDE WAS HEAVY DAMAGED.I HAD NO CONTROL. IT WAS UNINTENDED ACCELERATION. I MOVED THE CAR OFF THE GRASS FROM BUILDING, THIS TIME STOPPED NORMALLY. I AM AFRAID TO DRIVE THIS CAR BECAUSE I AM CONCERNED IT WILL DO THIS AGAIN AND I COULD HURT OR KILL MYSELF OR SOMEONE ELSE. CAR IS STILL UNDER WARRANTY TO 8/12/2019.PLEASE VISIT WWW.CARPROBLEMZOO.COM/MAZDA/CX-5/SERVICE-BRAKES-PROBLEM AND YOU WILL SEE SO MANY CX-5 OWNERS HAVE REPORTED PROBLEMS RELATED TO BRAKES. SOME EXPERIENCED UNINTENDED ACCELERATION TWICE. THIS IS BIG SAFETY PROBLEM.
NHTSA ODI #11241842
40,000 miles · Aug 1, 2019
Exterior Lighting
LED DAYTIME RUNNING LIGHTS FAILING AT 42000 MILES.
Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.
Consequence & remedy
Consequence: If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence & remedy
Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗