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2016 Mazda CX-5

Owner reports · Recalls · Investigations

More warning signs than most CX-5 years

Owner complaints for the 2016 Mazda CX-5 are substantially higher than the model-year median of 133.

About this comparison →

When problems were reported

Mileage at the reported incident

335 reports with mileage · 175 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 161 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

31 crash reports10 fire reports13 injury reports

What owners actually said

510 reports
48,000 miles · Sep 25, 2019
Exterior Lighting

2016 MAZDA CX5 HEADLIGHT PROBLEM THE LEFT ONE WENT OUT AND WAS COVERED BY WARRANTY. NOW THE RIGHT ONE HAS GONE OUT AND THEY WANT $1200 TO FIX IT. THE CAR ONLY HAS 48000 MILES ON IT. THIS SHOULD BE COVERED BECAUSE HEADLIGHTS SHOULD NOT NEED REPLACING THIS SOON.

NHTSA ODI #11258040

70,000 miles · Sep 24, 2019
Exterior Lighting

PASSENGER SIDE LED MODULE DRL LIGHT STRIP IS DIM/FLICKERING. HAPPENED IN YEARS 3-4 SHORTLY AFTER WARRANTY EXPIRED. DEALER OFFERED ZERO ASSISTANCE. LED LIGHTS SHOULD LAST MUCH LONGER. A QUICKER INTERNET SEARCH SHOWS PROBLEM IS WIDESPREAD ON MY MODEL YEAR. IN FACT, I HAVE SEEN MANY VEHICLES WITH FAULTY LIGHT IN M DAILY DRIVIN…

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PASSENGER SIDE LED MODULE DRL LIGHT STRIP IS DIM/FLICKERING. HAPPENED IN YEARS 3-4 SHORTLY AFTER WARRANTY EXPIRED. DEALER OFFERED ZERO ASSISTANCE. LED LIGHTS SHOULD LAST MUCH LONGER. A QUICKER INTERNET SEARCH SHOWS PROBLEM IS WIDESPREAD ON MY MODEL YEAR. IN FACT, I HAVE SEEN MANY VEHICLES WITH FAULTY LIGHT IN M DAILY DRIVING.

NHTSA ODI #11257815

71,000 miles · Sep 18, 2019
Exterior Lighting

DAYTIME RUNNING LIGHT ISSUE - SEEMS LIKE A LARGE NUMBER OF COMPLAINTS ABOUT THIS ISSUE, LIGHT FLICKERS BEFORE IT FINALLY BLOWS, DRL ONLY COME ON WHEN VEHICLE IS IN "DRIVE", SO ONLY WHEN IN MOTION, DOESN'T MATTER WHAT TYPE OF ROAD, OR DIRECTION OF TRAVEL. THE FLICKERING IS A HAZARD FOR OTHER DRIVERS, AND IS MAJORLY ANNOYING TO O…

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DAYTIME RUNNING LIGHT ISSUE - SEEMS LIKE A LARGE NUMBER OF COMPLAINTS ABOUT THIS ISSUE, LIGHT FLICKERS BEFORE IT FINALLY BLOWS, DRL ONLY COME ON WHEN VEHICLE IS IN "DRIVE", SO ONLY WHEN IN MOTION, DOESN'T MATTER WHAT TYPE OF ROAD, OR DIRECTION OF TRAVEL. THE FLICKERING IS A HAZARD FOR OTHER DRIVERS, AND IS MAJORLY ANNOYING TO OWNER, THE FIX IS NEARLY $1000 TO REPAIR. THIS IS THE SECOND ONE TO GO, THE FIRST (ON DRIVER'S SIDE) BLEW WHILE UNDER WARRANTY, LESS THAN 36K MILES, SECOND ONE HAS NOW GONE, AT 71K, WELL OUT OF WARRANTY.

NHTSA ODI #11256397

56,000 miles · Sep 16, 2019
Exterior Lighting

DRIVER SIDE LED DAYLIGHT RUNNING LIGHT IS FLICKERING AT 25% BRIGHTNESS, PASSENGER SIDE LED DAYLIGHT RUNNING LIGHT IS NOT FUNCTIONING. CAR HAS ONLY 56,000 MILES. LED LIGHTS SHOULD NOT FAIL THIS EARLY. NUMEROUS COMPLAINTS ON INTERNET. I WILL NOT REPLACE DUE TO EXTREMELY HIGH COST OF OVER $1000 PER HEADLIGHT. VISIBILITY OF TH…

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DRIVER SIDE LED DAYLIGHT RUNNING LIGHT IS FLICKERING AT 25% BRIGHTNESS, PASSENGER SIDE LED DAYLIGHT RUNNING LIGHT IS NOT FUNCTIONING. CAR HAS ONLY 56,000 MILES. LED LIGHTS SHOULD NOT FAIL THIS EARLY. NUMEROUS COMPLAINTS ON INTERNET. I WILL NOT REPLACE DUE TO EXTREMELY HIGH COST OF OVER $1000 PER HEADLIGHT. VISIBILITY OF THESE VEHICLES HAS BEEN SEVERELY COMPROMISED DUE TO FAULTY DESIGN AND MANUFACTURE OF SOMETHING THAT SHOULD LAST FOR THE LIFE OF THE VEHICLE.

NHTSA ODI #11255952

23,700 miles · Sep 16, 2019
Power Train

WHEN THE VEHICLE IS PARKED, THEN I MOVE GEAR FROM PARK TO DRIVE, OR REVERSE TO DRIVE, THE VEHICLE STALLS TO GO INTO TO DRIVE FOR A COUPLE OF SECONDS, THE ENGINE REVS THEN THERE IS A FORCEFUL JOLT WHEN IT FINALLY KICKS IN TO DRIVE. ALSO, WHEN I'M AT A STOP FOR A WHILE, THEN PRESS ON THE GAS PEDAL TO DRIVE, IT TAKES A COUPLE OF S…

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WHEN THE VEHICLE IS PARKED, THEN I MOVE GEAR FROM PARK TO DRIVE, OR REVERSE TO DRIVE, THE VEHICLE STALLS TO GO INTO TO DRIVE FOR A COUPLE OF SECONDS, THE ENGINE REVS THEN THERE IS A FORCEFUL JOLT WHEN IT FINALLY KICKS IN TO DRIVE. ALSO, WHEN I'M AT A STOP FOR A WHILE, THEN PRESS ON THE GAS PEDAL TO DRIVE, IT TAKES A COUPLE OF SECONDS FOR THE CAR TO DRIVE. THIS IS A BIG CONCERN FOR ME BECAUSE THERE SEEMS TO BE A DELAY WITH THE DRIVE GEAR.

NHTSA ODI #11255874

60,000 miles · Sep 16, 2019
Exterior Lighting

LED RUNNING DAYTIME DRIVING LIGHTS HAVE FAILED AT ONLY 3 YEARS!

NHTSA ODI #11255735

23,700 miles · Sep 16, 2019
Power Train

WHEN STARTING CAR AND PUTTING IT INTO DRIVE, THEN PUSH THE GAS, THE CAR HESITATES TO GO INTO DRIVE THEN JOLTS WHEN IT FINALLY SHIFTS INTO GEAR FROM PARK. MY CONCERN IS THAT IT TAKES LONG TO GO INTO DRIVE FROM PARK, AND THE ENGINE REVS AND JOLTS VIOLENTLY WHEN IT FINALLY READS THE DRIVE GEAR WHICH IS NOT NORMAL AND IS A SAFETY CO…

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WHEN STARTING CAR AND PUTTING IT INTO DRIVE, THEN PUSH THE GAS, THE CAR HESITATES TO GO INTO DRIVE THEN JOLTS WHEN IT FINALLY SHIFTS INTO GEAR FROM PARK. MY CONCERN IS THAT IT TAKES LONG TO GO INTO DRIVE FROM PARK, AND THE ENGINE REVS AND JOLTS VIOLENTLY WHEN IT FINALLY READS THE DRIVE GEAR WHICH IS NOT NORMAL AND IS A SAFETY CONCERN FOR ME.

NHTSA ODI #11255734

42,000 miles · Sep 13, 2019
Service Brakes

42K MILES LEFT REAR WHEEL BECAME SUPER HOT, TOOK TO MECHANIC, LEFT YEAR CALIPER WAS LOCKED UP , CALLED MAZDA THEY CAN DO NOTHING CAR OUT OF WARRANTY, I HAVE SEEN MANY OF THESE CARS WITH SAME ISSUE

NHTSA ODI #11255439

Mileage unknown · Sep 13, 2019
Electrical System

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT TOOK THE VEHICLE TO OURISMAN MAZDA OF ROCKVILLE (801 ROCKVILLE PIKE, ROCKVILLE, MD 20852, 301-424-7800) DUE TO AN ELECTRICAL FAILURE THAT AFFECTED THE INSTRUMENT PANEL, THE VEHICLE'S SENSORS, AND THE HOME SCREEN. THE DEALER INFORMED THE CONTACT THAT A CERTAIN CONSOLE THAT CONTR…

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TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT TOOK THE VEHICLE TO OURISMAN MAZDA OF ROCKVILLE (801 ROCKVILLE PIKE, ROCKVILLE, MD 20852, 301-424-7800) DUE TO AN ELECTRICAL FAILURE THAT AFFECTED THE INSTRUMENT PANEL, THE VEHICLE'S SENSORS, AND THE HOME SCREEN. THE DEALER INFORMED THE CONTACT THAT A CERTAIN CONSOLE THAT CONTROLLED THE ELECTRICAL SYSTEM NEEDED TO BE UPDATED AND THE PART WOULD BE COVERED UNDER WARRANTY. THE CONTACT WAS ALSO INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE CONTACT WOULD BE INFORMED WHEN THE PARTS WERE AVAILABLE. THE VEHICLE HAD BEEN IN THE DEALER'S POSSESSION FOR ALMOST TWO MONTHS. THE CONTACT HAD NOT RECEIVED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED AND WAS APOLOGETIC TO THE CONTACT FOR THE INCONVENIENCE. THE CONTACT WAS INFORMED THAT THEY WERE INVESTIGATING THE MATTER. THE CONTACT FILED AN INTERNAL COMPLAINT WITH THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI #11255335

Mileage unknown · Sep 10, 2019
Service Brakes

MY WIFES CAR IS JUST OVER 3 YEARS OLD, COUPLE MONTH OUT OF WARRANTY OF COARSE HOWEVER THE EMERGENCY PARKING BRAKE LIGHT FOR NO REASON COMES ON AND BLINKS WHEN IT DOES THIS IT ALSO BLINK THE RED LIGHT ON THE DASH. IT WAS ONLY DOING THIS AT START UP HOWEVER NOW IT SEEM TO DO IT AT RANDOM EVEN WHILE DRIVING WHICH IS VERY SCARY TO T…

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MY WIFES CAR IS JUST OVER 3 YEARS OLD, COUPLE MONTH OUT OF WARRANTY OF COARSE HOWEVER THE EMERGENCY PARKING BRAKE LIGHT FOR NO REASON COMES ON AND BLINKS WHEN IT DOES THIS IT ALSO BLINK THE RED LIGHT ON THE DASH. IT WAS ONLY DOING THIS AT START UP HOWEVER NOW IT SEEM TO DO IT AT RANDOM EVEN WHILE DRIVING WHICH IS VERY SCARY TO THINK YOUR BRAKES COULD ACTUALLY LOCKUP. CALLED MAZDA USA, AND THEY SAID WELL IT MUST BE DIAGNOSED BY ONE OF THERE DEALERSHIP AND EVEN THEN WOULD NOT PROBABLY CONSIDER COVERING ANY PART OF THE BILL WHICH CAN RUN UP TO $1000.00 FOR THE EPB MODULE. THIS CAR HAS BEEN 100% CARED FOR ALL RECORDS BARELY 21.000 MILES, THIS IS THE 3RD FAULTY ISSUE OF SOMETHING BREAKING ON THIS CAR-1ST- ONE OF THOSE EXPENSIVE LED LIGHTS BURNED OUT, 2ND ELECTRIC SEAT MOTOR BURN OUT,AND NOW THIS MODULE AND THE CUSTOMER REP STATES THEY ARE NOT AT LIBERTY TO DISCUSS IF THIS WAS IN FACT A PROBLEM AND SAFETY ISSUE .PLEASE BE SAFE AND CAREFUL WHEN YOU PURCHASING YOUR MAZDA CX-5

NHTSA ODI #11254552

Official recalls

4

20V063000 · Exterior Lighting:headlights

Feb 6, 2020

Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.

Consequence & remedy

Consequence: If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

16V203000 · Steering

Apr 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence & remedy

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Feb 3, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems