2016 Mazda CX-5

WHILE ATTEMPTING TO PULL INTO A PARKING SPACE WITH A 2016 MAZDA CX-5 (7000 MILES) ALL OF THE WARNING LIGHTS ON THE DASHBOARD LIT UP AND THE CAR STARTED ACCELERATING ON ITS OWN (UNINTENDED ACCELERATION). THE BRAKES WOULD NOT WORK! IN AN ATTEMPT TO AVOID THE CAR PARKED IN FRONT OF ME I SWERVED TO THE RIGHT, UNFORTUNATELY I HIT THE PARKED CAR WITH ENOUGH FORCE TO MOVED IT ABOUT 12 FEET FORWARD. MY VEHICLE CONTINUED GOING UP AN OVER A CURBED MEDIAN AND FINALLY CAME TO REST APPROXIMATELY 100 FEET AWAY WITH ENOUGH FORCE (BRAKES FINALLY WORKED) TO KNOCK MY GLASSES OFF AS MY HEAD JERKED FORWARD. VEHICLE WAS TOWED TO THE DEALER AND WAS EXAMINED AND DEEMED "WORKING AS DESIGNED". SUPPOSEDLY, INFORMATION WAS SENT TO MAZDA USA ENGINEERS, THE DEALER STATES THEY FOUND NOTHING UNUSUAL BUT HAVE NEVER GIVEN ME A WRITTEN REPORT STATING SO EVEN THOUGH I HAVE REQUESTED IT ON MULTIPLE OCCASIONS. THE DEALER RECOMMENDATION WAS TO FIX THE DAMAGE TO MY CAR ($4400.00 WORTH) AND THEN THEY WOULD INSTALL A "SPECIAL BLACK BOX" AND DRIVE THE VEHICLE FOR A FEW DAYS. AFTER DRIVING THE VEHICLE FOR 3 DAYS, THE DEALER STILL SAYS THAT NOTHING IS WRONG WITH THE VEHICLE. WE FEEL THAT MAZDA CORP SHOULD TAKE THIS VEHICLE BACK AND INSPECT IT THOROUGHLY FOR UNINTENDED ACCELERATION, AS WE DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE ANYMORE.

I HAVE A 2016 MAZDA CX-5 GRAND TOURING AUTOMATIC TRANSMISSION. I BOUGHT IT 9/28/15. YESTERDAY (12/9/15) WITH ONLY 4500 MILES ON IT, I STARTED HAVING PROBLEMS WITH THE TRANSMISSION. REVERSE WAS OK, BUT IT WAS HAVING DIFFICULTY ENGAGING IN DRIVE. IT FELT LIKE IT WAS IN NEUTRAL AND WOULDN'T MOVE. THIS WOULD HAPPEN NOT ONLY WHEN I WAS STARTING OUT BUT WHILE I WAS DRIVING. IT WOULD SLIP OUT OF GEAR. EVEN WHEN I WAS DRIVING DOWN THE HIGHWAY IN CRUISE CONTROL, THE VEHICLE WOULD ATTEMPT TO ACCELERATE BUT THE ENGINE WOULD JUST WIND UP AND IT WOULDN'T KICK IN. ONE POINT I WAS IN A PARKING LOT TRYING TO MAKE A LEFT-HAND TURN ONTO A ROAD AND WHEN THERE WAS A BREAK IN THE TRAFFIC I ATTEMPTED TO PULL OUT. THE CAR GOT PARTWAY ONTO THE ROAD AND WENT INTO NEUTRAL MAKING IT IMPOSSIBLE FOR ME TO CONTINUE ACROSS INTO THE OTHER LANE. I WAS ALMOST HIT BY THE ONCOMING TRAFFIC BECAUSE I WAS UNABLE TO MOVE OUT OF THE WAY. FROM THERE I DROVE STRAIGHT TO THE DEALER WHERE I HAD GOTTEN THE VEHICLE. TWO MEN FROM THE SERVICE GARAGE TOOK THE CAR FOR A DRIVE AND SAID THEY WERE ABLE TO DUPLICATE THE PROBLEM EVERY TIME. THEY CALLED THE MAZDA HOTLINE AND WERE TOLD IT NEEDED A NEW TRANSMISSION. THEY GAVE ME A LOANER VEHICLE AND ARE WAITING FOR THE TRANSMISSION TO BE SENT TO THEM SO IT CAN BE REPLACED.

I HAVE A FULLY LOADED CX5 GRAND TOURING 2016 ---WHICH AFTER DRIVING 500 MILES, THE TRANSMISSION FAILED. WHEN PUTTING THE GEAR IN DRIVE, THE CAR DID NOT MOVE--AND ACTED AS IF IT WAS IN NEUTRAL. AFTER A BIT, IT WOULD LURCH FORWARD INTO DRIVE--WHICH WAS SCARY AND DANGEROUS. MY EXPERIENCE WITH THE TRANSMISSION IS VERY SIMILAR TO OTHER REPORTS ON THIS SITE AND SHOULD BE INVESTIGATED. I BECAME STRANDED IN A PARKING LOT UNTIL I WAS ABLE TO GET THE CAR TO MOVE. I HAD TO HAVE IT TOWED FROM MY DRIVEWAY SINCE IT WAS NOT SAFE TO DRIVE. A NEW TRANSMISSION WAS ORDERED FROM MAZDA AND INSTALLED. I RECEIVED MY VEHICLE BACK AFTER 2 WEEKS. AFTER DRIVING FOR A WEEK, APPROXIMATELY ANOTHER 200 MILES, I EXPERIENCED A "CREAKING" NOISE WHEN DEPRESSING THE GAS PEDAL FROM A PARKED OR STOPPED POSITION. NOW I AM BEING TOLD THAT THE CONTROL ARM HAS FAILED AND HAS BEEN ORDERED FROM MAZDA. HOW COULD ALL OF THIS BE FAILING ON A BRAND NEW CAR? IT IS VERY UPSETTING AND PREPLEXING. PLEASE INVESTIAGE WHAT IS GOING ON HERE--

HAD FULLY LOADED CX5 TOURING 4 MONTHS. SUDDENLY TODAY, WHEN I PRESS ON ACCELERATOR, CAR WOULD JERK AS IT WAS ATTEMPTING TO DRIVE FORWARD. AFTER I MADE IT TO WORK, LEFT WORK EARLY TO GO TO DEALERSHIP. CAR WOULD START AND GO INTO REVERSE, BUT IT WOULD NOT GO FORWARD IN DRIVE. CAR HAD TO BE TOWED TO DEALERSHIP, WHERE THEY ARE TRYING TO DIAGNOSE THE PROBLEM. I AM REALLY NERVOUS THAT THEY FIND THE PROBLEM AND FIX IT CORRECTLY THE FIRST TIME. I HAVE A 90 MILE COMMUTE (ROUND TRIP) ON A FAST MOVING TOLL ROAD, AND CANNOT TAKE THE CHANCE OF BREAKING DOWN WHEN I AM IN ROUTE.

FIRST EXPERIENCED THE PROBLEM TWO DAYS AGO, SHIFT THE GEAR FROM PARKED POSITION TO REVERSE BUT THE GEAR FAILED TO ENGAGE IMMEDIATELY; THEN SHIFT THE GEAR TO DRIVE AGAIN GEAR FAILED TO ENGAGE IMMEDIATELY FOR 3 OR 4 SECONDS THEN SUDDEN JERK WHEN GEAR ENGAGED VEHICLE STARTS TO MOVE FORWARD (LUCKILY DID NOT STEP HARD ON THE ACCELERATOR AND REV THE RPM). SAME PROBLEM HAPPENED ON HIGHWAY SPEED WITH EITHER ACCELERATION/DECELERATION WHERE RPM REV FROM APPROX. 2500RPM SURGE TO 4500/5000RPM THEN EXPERIENCED STRONG JERK. ALSO, WHEN VEHICLE STOPPED AT SIGNAL (LONGER STOP) GEAR IN DRIVE POSITION SEEMS TO DISENGAGE AND SAME PROBLEM OCCURS. VEHICLE LEFT AT MAZDA DEALERSHIP AND CHECKED BY MAZDA SERVICE MECHANIC AWAITING FOR THEIR INVESTIGATION.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

I HAD DRIVEN MY NEW CAR FOR ONLY ABOUT 700 MILES WHEN THE TRANSMISSION FAILED. I WAS WAITING FOR A RED LIGHT TO TURN GREEN. WHEN IT DID, I PRESSED ON THE GAS AND THE CAR ENGINE ROARED, BUT THE TRANSMISSION ACTED AS IF IT WERE IN NEUTRAL. THE CAR WENT NO WHERE FOR ABOUT FIVE SECONDS. I PUT ON MY HAZARD LIGHTS AND WAS LUCKY NOT TO BE HIT FROM BEHIND. EVENTUALLY, THE DRIVE KICKED IN. I TOOK IT TO THE DEALER AND WAS TOLD IT NEEDED A NEW TRANSMISSION. THERE WAS NO KNOWN RECALL ISSUE AS OF YET. MAZDA REPLACED THE TRANSMISSION AS PER THE WARRANTY.

THE VEHICLE WOULD NOT GO FROM REVERSE TO DRIVE OR DRIVE TO REVERSE. IT WOULD BE IN DRIVE BUT WOULD REVERSE. THEN IT WOULD LURCH FORWARD AND THE ENGINE WOULD REV AND IT WOULD GO FORWARD. IT HAD A DELAYED REACTION WHEN CHANGING THE GEARS AND ENGINE WOULD REV UP WHEN IT FINALLY WOULD CHANGE. I TOOK IT TO MAZDA DEALER AND THEY SAID IT NEEDS A NEW TRANSMISSION. IT HAS 1000 MILES AND IS ABOUT 6 WEEKS OLD.

AUTOMOBILE WAS ALMOST BRAND NEW, DIDN'T EVEN HAVE LICENSE PLATES ON IT YET, WHEN I PROCEEDED TO BACK OUT OF A PARKING SPOT. THE VEHICLE BACKED OUT BUT WOULD NOT GO FORWARD IN DRIVE. IT FINALLY LURCHED INTO DRIVE AFTER GIVING IT MORE GAS AND REVVING THE ENGINE. I TURNED THE VEHICLE OFF AND RESTARTED IT, AGAIN SAME ISSUE. WOULD NOT MOVE FORWARD IN DRIVE, EVEN IN MANUAL SHIFT MODE. HAD VEHICLE TOWED. MAZDA STATED THEY ARE REPLACING THE ENTIRE TRANSMISSION. I AM REPORTING IN CASE THEIR ARE OTHERS HAVING THIS ISSUE. VERY THANKFUL IT HAPPENED IN A PARKING LOT AND NOT WHEN I WAS TRYING TO PULL OUT INTO TRAFFIC.