2016 Mazda CX-5

Airbag light is flashing. Independent shop found code B00C1:93-8B. OCS Sensor B. Shop sent owner to dealer for inspection & repair. Charged $57.24. Dealer found DTC B00C1 passenger seat occupant classification sensor b. Replacement cost for the part $1,110.13, plus shop fess and tax for a total repair cost of this critical safety item would be $1,197.29. I did not have this service performed due to the high price. This safety item should be covered by the manufacturer. I recently learned that a dealer may not sell a car with this safety issue so I want it fixed and covered by Mazda.

The airbag warning light is on. I’m concerned the airbag may not deploy in an accident. There was a recall on the airbag, but the dealership only reset the light and did not replace the airbag. I have taken my car to two different Mazda dealerships: One told me I would have to pay for the airbag replacement. The other said the airbag is functioning properly. I’m not sure which one is correct, but the warning light continues to come on. Sometimes it stays on for a couple of days; other times, it flashes on and off intermittently. The airbag light is clearly visible on the dashboard and continues to behave abnormally.

The contact owned a 2016 Mazda CX-5. The contact stated while driving 35 MPH, another vehicle going 110 MPH crashed into the rear of the vehicle. The air bags failed to de[ploy. The contact hit his head against the front driver's side window and he became unconscious. The contact stated upon regaining consciousness, he noticed that he was laying flat on his back as the seat had fractured. The contact also noticed that the seat belt had fractured into two. The front of the other vehicle caught on fire and the fire expanded to the rear of the contact's vehicle. The emergency units and State police patrol assisted the contact out of the vehicle through the driver's side door. The emergency units transported the contact to the hospital, where he was informed that he had sustained head, neck, and back injuries. Additionally, the contact was informed that he had sustained a stroke on the left side of his body. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 58,000. The VIN was unavailable.

1. The airbag sensor is not working. The warning signal continually flashes. My shop had airbag system analyzed. Test results showed it is not calibrated correctly. My Mazda dealer, Luther Premier Mazda, said it is an electrical problem, and I will have to pay for analysis. I paid for this analysis when Sallas had it diagnosed. 2. Due to problems with the windshield, I paid for a replacement myself, not knowing there was a recall. I want Mazda to install a Mazda windshield and calibrate the safety systems.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SEAT BELT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS SHORT IN THE WIRING HARNESS AND THE MODULE NEEDED TO BE REPLACED. ADDITIONALLY, WHILE THE MECHANIC WAS WORKING ON VEHICLE, THE SIDE CURTAIN AIR BAGS INADVERTENTLY DEPLOYED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. INVALID VIN.

ACTIVE RECALL FOR DAY TIME RUNNING LIGHTS IS NOT ABLE TO BE FIXED DUE TO MAZDA CLAIMING THEY DO NOT HAVE ENOUGH PARTS TO RECTIFY THE ISSUE. *JS THE CONSUMER STATED THE AIR BAG WAS FAILING. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE CONSUMER HAS THE VEHICLE IN GERMANY, BUT WAS INFORMED IT COULD ONLY BE REPAIRED IN THE UNITED STATES. *JS

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG HOUSING WAS VISIBLE FROM UNDERNEATH THE PASSENGER SIDE DASHBOARD. THE VEHICLE WAS TAKEN ROGER BEASLEY MAZDA SOUTH (4506 S IH 35 FRONTAGE RD, AUSTIN, TX 78745) WHERE THEY STATED THAT WAS A COMMON ISSUE; HOWEVER, HER AIR BAG FAILURE WAS MORE VISIBLE AND PROMINENT THAN OTHERS THEY HAD SEEN. THE CONTACT WAS THEN INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THAT THE REPAIR WOULD BE OUT OF POCKET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS GIVEN THE SAME INFORMATION AS THE DEALER. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 43,589.

TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT STATED THAT WHILE DRIVING ABOUT 15 MPH AND MAKING A TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE. NO AIR BAG DEPLOYED. THE FRONT PASSENGER SUSTAINED A BRUISED SHOULDER AND WAS TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO A TOW YARD, AND WAS TAKEN OVER BY THE INSURANCE COMPANY FOR AN EVALUATION. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 44,129. *BF*JB