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2014 Mazda CX-5

Owner reports · Recalls · Investigations

More warning signs than most CX-5 years

Owner complaints for the 2014 Mazda CX-5 are substantially higher than the model-year median of 133.

About this comparison →

When problems were reported

Mileage at the reported incident

281 reports with mileage · 96 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports4 injury reports

What owners actually said

377 reports
Mileage unknown · Jul 3, 2016
Power Train

DRIVING OUT OF MY DRIVEWAY FROM PARK INTO DRIVE IT WOULD NOT GO ANYWHERE AFTER PRESSED ON THE GAS PEDAL SOMETHING GOING ON WITH THE TRANSMISSION IT'S OKAY TO GO IN REVERSE JUST NOT NEUTRAL OR DRIVE BRINGING IT TO A DEALERSHIP ON A FLATBED BEING TOWED AS IT IS NOT SAFE TO DRIVE. MY VEHICLE HAS ABOUT 59500 MILES ON IT

NHTSA ODI #10882350

47,000 miles · May 6, 2016
Electrical System

WHEN CAR SHIFTED TO PARK IN ORDER TO SHUT DOWN ENGINE, THE VEHICLE OFTEN DOES NOT DETECT THE FACT THE CAR IS PAR WHEN BUTTON IGNITION IS PRESSED. MESSAGE APPEARS ON DASH SAYING TO SHIFT TO PARK TO TURN OFF POWER. REQUIRES USER TO PRESS BRAKE, RESTART CAR AND PUSH SHIFTER BACK TO PARK FORCEFULLY IN ORDER FOR CAR TO REGISTER PA…

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WHEN CAR SHIFTED TO PARK IN ORDER TO SHUT DOWN ENGINE, THE VEHICLE OFTEN DOES NOT DETECT THE FACT THE CAR IS PAR WHEN BUTTON IGNITION IS PRESSED. MESSAGE APPEARS ON DASH SAYING TO SHIFT TO PARK TO TURN OFF POWER. REQUIRES USER TO PRESS BRAKE, RESTART CAR AND PUSH SHIFTER BACK TO PARK FORCEFULLY IN ORDER FOR CAR TO REGISTER PARK FOR TURNING OFF IGNITION. IF DRIVER IS NOT ATTENTIVE TO DASH MESSAGE OR DING WHEN EXITING CAR POWER REMAINS ON AND BATTERY IS DRAINED RESULTING IN DEAD BATTERY. THIS ISSUE HAS BEEN ACKNOWLEDGED BY OTHER MAZDA OWNERS, BECAUSE I FOUND REFERENCES TO IT ON THE WEB. TOOK CAR TO MAZDA DEALERSHIP AND THEY INDICATED THIS IS AN ISSUE ON OTHER MAZDA MODELS. THE DATE LISTED BELOW WAS THE LATEST INSTANCE THAT RESULTED IN COMPLETE POWER DRAIN AND REQUIRED JUMP START FOR RECHARGE. HOWEVER, THIS SEEMS TO HAPPEN FREQUENTLY, RESULTING IN NEED TO RESTART THE CAR IN ORDER TO REGISTER THE CAR IS IN PARK IN ORDER TO TURN IT OFF. I BOUGHT THIS CAR USED AND INITIALLY REPLACED BATTERY THINKING THAT WAS THE PROBLEM.

NHTSA ODI #10863543

49,000 miles · May 5, 2016
Power Train

WHEN DRIVING SLOW, SUCH AS 10-15 MPH , WHEN ONE STEPS ON THE ACCELERATOR, NOTHING HAPPEN, IF THIS IS THE MIDDLE, SAY A LEFT TURN, ONE CAN HAVE AN ACCIDENT IF YOU CAN NOT GET ANY POWER. THIS STARTS OFF MAYBE ONCE OR TWICE A DAY AND GETS WORSE TO10 OR 15 INCIDENCES A DAY. I COMPLAINED ABOUT THIS EACH TIME I TOOK THE CAR IN FOR S…

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WHEN DRIVING SLOW, SUCH AS 10-15 MPH , WHEN ONE STEPS ON THE ACCELERATOR, NOTHING HAPPEN, IF THIS IS THE MIDDLE, SAY A LEFT TURN, ONE CAN HAVE AN ACCIDENT IF YOU CAN NOT GET ANY POWER. THIS STARTS OFF MAYBE ONCE OR TWICE A DAY AND GETS WORSE TO10 OR 15 INCIDENCES A DAY. I COMPLAINED ABOUT THIS EACH TIME I TOOK THE CAR IN FOR SERVICE. THEY SAID THEY COULD NOT DUPLICATE. AFTER ALMOST A BAD ACCIDENT, I DROPPED THE CAR OFF AT THE DEALER AND STATED IT IS UNSAFE AT ANY SPEED AND TO FIX IT. THE RECALIBRATED THE TCM AND PCM. THEY SAY IT IS NOW OUT OF WARRANTY AND I PAID A LOT OF MONEY FOR THE REPAIR. IT WAS TROUBLE FREE FOR ABOUT A WEEK AND NOW UP TO ITS OLD HABITS AND IS SLOWLY GETTING WORSE. THERE ARE OTHER COMPLAINTS ON THE INTERNET FROM 2013. I KNOW MAZDA KNOWS THERE IS A PROBLEM BUT REFUSES TO RECOGNIZE IT, SO HOW MANY LIVES NEED TO LOST BEFORE THEY TAKE RESPONSIBILITY FOR THIS DANGEROUS SITUATION. PLEASE HELP!

NHTSA ODI #10863289

55,000 miles · Apr 1, 2016
Electronic Stability Control (esc)EnginePower Train

I WAS TRAVELING ABOUT 35MPH UP A SLIGHT INCLINE WHEN THE ENGINE LOST POWER AND STARTED SHAKING. THE TRACTION CONTROL SYSTEM, TIRE MONITORING, AND CHECK ENGINE LIGHT ALL CAME ON AT THE SAME TIME. THE ENGINE DIDN'T HAVE ANY POWER EVEN WHEN I PRESSED ALL THE WAY ON THE ACCELERATOR I COULDN'T GET IT TO GO ANY FASTER THAN 45MPH.

NHTSA ODI #10853026

Mileage unknown · Mar 31, 2016
Exterior Lighting

THE LOW BEAMS ON THIS VEHICLE ARE INEFFECTIVE ON DARK COUNTRY ROADS. ALSO, THEY ARE POINTED SO LOW THAT THEY DO NOT ILLUMINATE A STOP SIGN - THEY HIT JUST BELOW THE SIGN ITSELF. I TOOK IT TO THE DEALERSHIP TO GET THEM ADJUSTED, BUT THEY SAID THAT THEY COULD NOT BE ADJUSTED, AND THE HEIGHT IS NORMAL. WHILE DRIVING ON DARK ROAD…

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THE LOW BEAMS ON THIS VEHICLE ARE INEFFECTIVE ON DARK COUNTRY ROADS. ALSO, THEY ARE POINTED SO LOW THAT THEY DO NOT ILLUMINATE A STOP SIGN - THEY HIT JUST BELOW THE SIGN ITSELF. I TOOK IT TO THE DEALERSHIP TO GET THEM ADJUSTED, BUT THEY SAID THAT THEY COULD NOT BE ADJUSTED, AND THE HEIGHT IS NORMAL. WHILE DRIVING ON DARK ROADS, IF MY HIGH BEAMS ARE NOT ON THEN I NEED TO DRIVE REALLY SLOW SINCE I HAVE SUCH LIMITED VISIBILITY WITH MY LOW BEAMS.

NHTSA ODI #10852710

23,124 miles · Mar 21, 2016
Engine

ON 3/20/16, I WAS DRIVING ON A LOCAL ROAD WHEN THE CAR JUST STOPPED ACCELERATING. THE DASHBOARD LIT UP WITH AN ENGINE LIGHT ICON, A RED EXCLAMATION POINT AND A HOST OF ERRORS (SCBS, AT MALFUNCTION, ENGINE INSPECTION REQUIRED AND SOMETHING WITH A T). I COASTED TO A PARKING LOT, TURNED THE CAR OFF FOR A COUPLE MINUTES AND RESTAR…

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ON 3/20/16, I WAS DRIVING ON A LOCAL ROAD WHEN THE CAR JUST STOPPED ACCELERATING. THE DASHBOARD LIT UP WITH AN ENGINE LIGHT ICON, A RED EXCLAMATION POINT AND A HOST OF ERRORS (SCBS, AT MALFUNCTION, ENGINE INSPECTION REQUIRED AND SOMETHING WITH A T). I COASTED TO A PARKING LOT, TURNED THE CAR OFF FOR A COUPLE MINUTES AND RESTARTED. THE SAME LIGHTS AND ERROR MESSAGES WERE THERE BUT THE CAR ACCELERATED WHEN PUSHING THE GAS PETAL BUT MORE SLOWLY THAN IT SHOULD AND AFTER 2 BLOCKS, IT JUST STOPPED AGAIN. MY 5 MONTH OLD GRANDDAUGHTER WAS IN THE CAR WITH ME. IF THIS HAD HAPPENED ON A BUSY STREET OR THE HIGHWAY, WE COULD HAVE BEEN KILLED.

NHTSA ODI #10850676

36,000 miles · Mar 17, 2016
Electrical SystemPower Train

THE INSTRUMENT PANEL STATES ON AFTER SHUTTING OF THE ENGINE. THE CAR STARTS BEEPING WHEN YOU OPEN THE DOOR AND YOU ARE NOT ABLE TO LOOK THE CAR. LOOK LIKE THE TRANSMISSION SHIFT IS NOT GOING TO PARK COMPLETELY SO THE BATTERY DIES EVERY TIME. ,

NHTSA ODI #10850294

20,709 miles · Mar 1, 2016
Power Train

ON 2/24/16 I HAD TO HAVE MY 2014 CX-5 TOWED TO THE DEALER, BECAUSE THE CAR WAS SUDDENLY NOT ABLE TO ACCELERATE. I WAS DRIVING ON A 3 LANE ROAD, WHEN I WAS STOPPED AT A TRAFFIC LIGHT AND COULD NOT ACCELERATE. FORTUNATELY, I WAS NEAR A GAS STATION, BUT IF I HAD BEEN ON THE HIGHWAY DRIVING, I WOULD HAVE BEEN IN A SEVERE ACCIDENT.…

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ON 2/24/16 I HAD TO HAVE MY 2014 CX-5 TOWED TO THE DEALER, BECAUSE THE CAR WAS SUDDENLY NOT ABLE TO ACCELERATE. I WAS DRIVING ON A 3 LANE ROAD, WHEN I WAS STOPPED AT A TRAFFIC LIGHT AND COULD NOT ACCELERATE. FORTUNATELY, I WAS NEAR A GAS STATION, BUT IF I HAD BEEN ON THE HIGHWAY DRIVING, I WOULD HAVE BEEN IN A SEVERE ACCIDENT. I WAS INFORMED BY THE DEALER THAT THE SHIFT CELLANOID IN THE TRANSMISSION WAS MALFUNCTIONING AND THAT THEY WOULD HAVE TO REPLACE THE VALVE BODY. THE CAR HAS ONLY 20,695 MILES ON IT. SO I AM VERY CONCERNED ABOUT MY SAFETY AND THAT OF OTHERS. AS YOU CAN IMAGINE, THIS CAUSES ME AND MY FAMILY GREAT CONCERN. WE HAVE OWNED VARIOUS MAZDA'S SINCE 2000 AND BEEN VERY HAPPY WITH THEM, BUT HAVE NEVER HAD TO WORRY ABOUT THE CAR MALFUNCTIONING WHILE DRIVING.

NHTSA ODI #10839274

24,400 miles · Feb 16, 2016
Structure

WE WERE DRIVING DOWN THE INTERSTATE YESTERDAY, FEBRUARY 15 DURING THE DAY GOING ABOUT 60 MPH, THERE WASN'T ANYONE IN FRONT OR BESIDE US. THE WEATHER WAS PARTY CLOUDY. THERE WAS A LOUD EXPLOSION AND THE SUNROOF BLEW OUT. I DON'T BELIEVE ANYTHING HIT THE SUNROOF TO CAUSE IT TO EXPLODE.

NHTSA ODI #10836422

40,000 miles · Feb 8, 2016
Exterior Lighting

HEADLIGHTS, LOW BEAM. I'VE HAD MY CX-5 TOURING SINCE I BOUGHT IT NEW IN JULY 2013. I ALWAYS NOTICED HOW THE HEADLIGHTS, WHEN TURNED ON, ARE VERY BRIGHT FOR A SPLIT SECOND, THEN INSTANTLY DIMS DOWN LOWER. THIS HAPPENED ALL THE TIME THE FIRST 2 YEARS DRIVING IT. I KNEW IT HAD THE LATEST TECHNOLOGY FOR ROAD ADAPTIVE HEADLIGHTS.…

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HEADLIGHTS, LOW BEAM. I'VE HAD MY CX-5 TOURING SINCE I BOUGHT IT NEW IN JULY 2013. I ALWAYS NOTICED HOW THE HEADLIGHTS, WHEN TURNED ON, ARE VERY BRIGHT FOR A SPLIT SECOND, THEN INSTANTLY DIMS DOWN LOWER. THIS HAPPENED ALL THE TIME THE FIRST 2 YEARS DRIVING IT. I KNEW IT HAD THE LATEST TECHNOLOGY FOR ROAD ADAPTIVE HEADLIGHTS. SO I THOUGHT IT WAS THE WAY IT SHOULD WORK. ABOUT 2-3 MONTHS AGO, THEY STARTED TO COME ON, AND STAY BRIGHT CONSTANTLY, UNTIL I TURNED THEM OFF THEN ON AGAIN. NOW, THEY WOULD STAY BRIGHT FOR HOURS IF I DON'T TOUCH THE HEADLIGHT SWITCH. THEN WHEN I DO SWITCH THEM TO ANOTHER SETTING; THEY WOULD GO DIMMER AND STAY THERE. AFTER A FEW TIMES DOING THIS, I TOOK IT TO THE DEALER TO BE CHECKED OUT. AFTER A THOROUGH INSPECTION, THE MECHANIC REPORTED THAT THESE (FACTORY) HEADLAMPS ARE SUPPOSED TO TURN ON HIGH THEN LOW IN A SPLIT SECOND. THIS DOES NOT SOUND LOGICAL TO ME, ESPECIALLY SINCE I SPENT 15 YEARS WORKING IN THE AUTOMOTIVE INDUSTRY (FOR OEM SUPPLIERS, AND I ALSO WORKED DIRECTLY WITH FORD, CHRYSLER, MAZDA, OTHERS) FOR A FEW DIFFERENT MAJOR ELECTROMECHANICAL VEHICLE OEM COMPONENTS. UNLESS THERE IS SOMETHING I DON'T KNOW ABOUT THESE HEADLIGHTS, WHY WOULD THEY DO THIS SPLIT SECOND BRIGHT THEN DIM FOR THE FIRST COUPLE YEARS, AND SUDDENLY START STAYING BRIGHT FROM THE TIME I START THE CAR? THEY NOW (ERRATICALLY) STAY BRIGHT AS LONG AS I DON'T TOUCH THE SWITCH ARM. WHEN I DO, THEY COME ON BRIGHT FOR A SPLIT SECOND, THEN DIM DOWN. THIS CONDITION IS ERRATIC, PARKED, IN MOTION, IDLING ETC., I HAVE NOTICED ON POORLY LIT BACK ROADS, THAT THE HEADLIGHTS (WHEN "LOW" WERE NOT ADEQUATE TO SEE THE ROAD, AND IS A SERIOUS ROAD HAZARD. I OFTEN TURN ON THE HIGH BEAMS TO COMPENSATE FOR THE DIM HEADLIGHTS. I CAN SEND THE DEALER INSPECTION REPORT UPON REQUEST. THANK YOU. *TR

NHTSA ODI #10824878

Official recalls

3

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

16V203000 · Steering

Apr 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence & remedy

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Feb 3, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems