Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1000–25K
5825–50K
6950–75K
3275–100K
19100–150K
3150K+
281 reports with mileage · 96 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports0 fire reports4 injury reports
What owners actually said
377 reports
52,000 miles · Jun 23, 2017
Electrical System
VEHICLE HAS RECENTLY BEGAN TO NOT TURN OFF COMPLETELY WHEN THE START/STOP BUTTON IS PRESSED WHILE THE VEHICLE IS IN PARK. IT STAYS IN THE ACCESSORIES MODE WITH SOME INSTRUMENTS AND ACCESSORIES STILL ON AND CAN NOT BE LOCKED. IF LEFT IN THIS CONDITION, THE BATTERY WILL DRAIN AND THE CAR IS UNLOCKED AND CAN BE ENTERED. TO RESOLVE …
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VEHICLE HAS RECENTLY BEGAN TO NOT TURN OFF COMPLETELY WHEN THE START/STOP BUTTON IS PRESSED WHILE THE VEHICLE IS IN PARK. IT STAYS IN THE ACCESSORIES MODE WITH SOME INSTRUMENTS AND ACCESSORIES STILL ON AND CAN NOT BE LOCKED. IF LEFT IN THIS CONDITION, THE BATTERY WILL DRAIN AND THE CAR IS UNLOCKED AND CAN BE ENTERED. TO RESOLVE THIS, THE TRANSMISSION HAS TO BE SHIFTED IN AND OUT OF PARK UNTIL THE VEHICLE CAN BE TURNED OFF. THIS CAN TAKE FOUR OR FIVE OR MORE ATTEMPTS. SOMETIMES, THE VEHICLE HAS TO BE MOVED SLIGHTLY IN ORDER FOR THIS TO OCCUR.
NHTSA ODI #11000772
Mileage unknown · Jun 5, 2017
Latches/locks/linkages
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE …
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TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10993159
35,000 miles · Jun 2, 2017
Unknown Or Other
TPMS (TIRE PRESSURE MONITORING SYSTEM) FAILS REPEATEDLY ON THIS AND OTHER MODELS OF MAZDA; REQUIRED TO BE OPERATING FOR SAFETY INSPECTION, BUT DOES NOT WORK. REPLACEMENT ANNUALLY AT INSPECTION TIME IS NOT SAFE, BUT SEEMS TO BE THE ONLY ANSWER - THEY COST OVER $100 EACH TO REPLACE!
NHTSA ODI #10992804
92,000 miles · May 26, 2017
Visibility/wiper
THE REAR WINDOW SHATTERED SPONTANEOUSLY. WHILE PARKED.
NHTSA ODI #10991794
Mileage unknown · May 15, 2017
Structure
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MA…
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TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *AS
NHTSA ODI #10985731
Mileage unknown · May 5, 2017
Structure
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONT…
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TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #10983754
42,400 miles · May 2, 2017
Wheels
WHILE DRIVING ON I95 NORTH AT APPROX. 55-60MPH AND BETWEEN FOREST HILL AND SOUTHERN BLVD, THE VEHICLE HIT A PIECE OF WOOD OR METAL THAT WAS ON THE ROAD. THE FRONT WHEEL CRACK IN HALF. CONCERN WITH STRUCTURAL INTEGRITY OF THESE WHEEL.
NHTSA ODI #10982971
36,000 miles · Apr 19, 2017
Structure
SAFETY RECALL 9916H, NHTSA NO. 16V-644. LIFT GATE STAY DAMPER WAS RECALLED IN SEPT. 2016 BUT NO PARTS WERE AVAILABLE FOR THE SAFETY RECALL AT THAT TIME. IT IS NOW 7 1/2 MONTHS LATER AND STILL NO PARTS ARE AVAILABLE. AN UNREASONABLE AMOUNT OF TIME HAS PASSED ON A REPLACEMENT PART THAT IS CONSIDERED A SAFETY ISSUE.
NHTSA ODI #10979330
20,000 miles · Apr 17, 2017
Unknown Or Other
I NEED TO SHIP MY CAR OVERSEAS AND THERE IS A RECALL NOTICE, BUT MAZDA CAN NOT FIX IT. I NEED TO HAVE THIS RECALL NOTICE RESOLVED IN ORDER TO SHIP MY CAR. I AM BEING PREVENTED FROM SHIPPING THE CAR. PLEASE RESOLVE THIS IMMEDIATELY.
NHTSA ODI #10978835
Mileage unknown · Apr 14, 2017
Structure
SEPT 06, 2016 MANUFACTURER RECALL NUMBER9916H NHTSA RECALL NUMBER16V-644 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE VIN: [XXX] COMPLAIN: I BOUGHT THIS CAR IN 27-FEB-2017. DEALER HIDE THAT THERE WAS A OPEN SAFETY RECALL ASSOCIATED WITH THIS VEHICLE. I RECENTLY CAME TO KNOW ABOUT THIS. WHEN I TRIED TO CONTACT…
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SEPT 06, 2016 MANUFACTURER RECALL NUMBER9916H NHTSA RECALL NUMBER16V-644 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE VIN: [XXX] COMPLAIN: I BOUGHT THIS CAR IN 27-FEB-2017. DEALER HIDE THAT THERE WAS A OPEN SAFETY RECALL ASSOCIATED WITH THIS VEHICLE. I RECENTLY CAME TO KNOW ABOUT THIS. WHEN I TRIED TO CONTACT DEALER (NORTHTOWN AUTO) THEY SAID CONTACT MAZDA DIRECTLY. WHEN I TALKED TO MAZDA THEY SAID THEY ARE NOT MANUFACTURING THESE PARTS ANYMORE, SO THEY DON'T KNOW HOW LONG IT WILL TAKE TO FIX THIS. IT COULD BE 1 YEAR OR MORE THAN THAT. IT'S BEEN 7MONTH RECALL REPORTED AND THEY DON'T HAVE ANY PLAN TO FIX IT YET. DURING OUR CONVERSATION I FIGURE OUT THEY ARE NOT SERIOUS ABOUT THIS ISSUE BECAUSE ACCORDING TO THEM IT'S NOT A DIRECT THREAD TO LIFE. I SURPRISED THEY DON'T EVEN CARE FOR THIS RECALL. I WOULD LIKE TO REQUEST YOU TO TAKE A LOOK INTO THIS ISSUE. I HAVE LITTLE CHILDREN IN FAMILY WHO RIDE MY CAR. I DON'T WANT TO COMPROMISE THEIR SAFETY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence & remedy
Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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