2014 Mazda CX-5

I HEAR SQUEAKING AT MY REAR DRIVER'S TIRE AS IF THE STRUT OR SUSPENSION IS IMPAIRED...I HEAR IT MOST PROFOUNDLY WHEN IT IS DAMP OR RAINY OUTSIDE WHILE IN MOTION. THIS HAS BEEN ONGOING SINCE FEBRUARY THIS YEAR. TODAY, 9/29 I TOOK IT TO MY HOME DEALERSHIP HILEY MAZDA IN HURST, TX...THEY MENTIONED SOMETHING ABOUT A BUSH WITHIN THE STRUTS THAT CAN GET LOOSE AND JUST NEEDS TIGHTENING. BUT, THEY WOULD HAVE TO ACCESS IT STARTING AT $120.00...WHICH I DIDN'T HAVE AS A FULLTIME STUDENT AND WORKING FULLTIME. YET, AT THE SAME TIME WHEN IT SQUEAKS, AS METAL RUBBING AGAINST METAL...IT VIBRATES AT STEERING AS IF I MAY LOOSE CONTROL OF MY VEHICLE. CAN SOMEONE PLEASE CHECK INTO THIS COMPLAINT IF THIS SHOULD COINCIDE WITH OTHER VEHICLES OF THE SAME ONLINE WITH NHTSA. BECAUSE, I HAD PURCHASED MY VEHICLE IN LATE APRIL 2016, I THOUGHT THAT MY COMPLAINT FELL IN LINE WITH RECALL ID 243197 IN 05/10/2016. WAS MY VEHICLE CALLED IN FOR THIS RECALL PRIOR TO MY PURCHASE? BECAUSE THE ONLY RECALL I AM COGNIZANT OF ACTING UPON IS THE LIFTGATE STAY DAMPER CONCERN STATUS DATE 07-22-2017. CAN YOU PLEASE INVESTIGATE FURTHER FOR ME? THANK YOU IN ADVANCE. RESPECTFULLY.

TAKATA RECALL. FOR THE PAST 2 MONTHS MY 2014 MAZDA CX-5 WILL NOT SHUT COMPLETELY OFF AFTER PLACING THE CAR IN PARK. NOW WHAT WAS ONCE A MONTH OR WEEK IS NOW SEVERAL TIMES A DAY. THE RADIO, LIGHTS, AND BEEPING WILL STAY ON AS IF THE VEHICLE HAS NOT BEEN PUT INTO PARK. ITS PARKED AND NOT MOVING BUT EVERYTHING STAYS ON. I WILL HAVE TO TURN THE CAR BACK ON PUT IT IN DRIVE TO PARK AND REVERSE TO PARK SEVERAL TIMES BEFORE THE CAR WILL ACKNOWLEDGE PARKED.

MAZDA ISSUED RECALL ON REAR HATCH STRUT. MAZDA CLAIMS TO HAVE SWITCHED OUT STRUT ON RECALL SERVICE. POSSIBLE THEY DID NOT REPLACE DEFECT OR REPLACED WITH ANOTHER DEFECTED STRUT. STRUT FAILED WHILE UNLOADING GROCERIES, 18 MONTHS POST REPAIR, ALMOST SERIOUSLY INJURING MY WIFE. REQUEST A PROPER FIX, WAS TOLD THEY OFFER ONLY A 12 MONTH WARRANTY., BUT THAT IF THE VEHICLLE WAS BROUGHT TO DELEARSHIP THEY WOULD FIX FREE OF CHARGE. UPON ARRIVING FOR REPAIR WAS TOLD WE WOULD BE CHARGED. WHAT KIND OF LONG TERM RECALL FIX HAS ONLY A YEAR WARRANTY? VERY QUESTIONABLE BUSINESS PRACTICE IN INITIAL REPAIR AND DISHONEST ESTIMATES.

VEHICLE WILL NOT SHUT OFF COMPLETELY WHEN PLACED INTO PARK POSITION (AN ISSUE WITH THE TRANSMISSION SENSOR IN THE GEARBOX ACCORDING TO ONLINE FORUMS). PROBLEM IS WHEN VEHICLE IS STATIONARY. THIS LEADS TO THE BATTERY BEING DRAINED AND NEEDING TO BE JUMPED. FORUMS WITH HUNDREDS OF SIMILAR STORIES WHERE THEIR VEHICLE WILL NOT PROPERLY SHUT OFF HAVE REVEALED THAT THERE IS A PART NUMBER FOR THE DEFECTIVE SWITCH/SENSOR (KDY0-46-040). MAZDA NEEDS TO DO THE RIGHT THING AND REPAIR THIS DEFECTIVE PART. FOR EXAMPLE, NO ONE SHOULD HAVE THEIR CAR PARKED VIA VALET AND DISCOVER THAT THEIR VEHICLE IS DEAD WHEN THEY RETURN TO IT (ESPECIALLY WHEN IT IS NO FAULT TO THE VALET DRIVER). I HAVE BEEN DEALING WITH THIS ISSUE FOR OVER A YEAR NOW, ENOUGH IS ENOUGH.

WENT IN FOR A SERVICE AROUND 55,000 MILES AND WAS TOLD THAT NEW REAR BRAKES WERE NEEDED. GOT A SECOND OPINION AND WAS TOLD THAT THEY COULD GO A LITTLE LONGER. STARTED HEARING SQUEAKING, TOOK THEM BACK TO THE MECHANIC WHO SAID THEY NEEDED REPLACING. REPLACED AT 59,000 MILES. WENT IN TODAY 7/26/18 AND WAS TOLD MY REAR BRAKES WERE AT 4% AND WOULD NEED REPLACING BY MY NEXT VISIT. THIS WOULD MEAN 2 REAR BRAKE REPLACEMENTS WITHIN 10,000 MILES. MY FRONT BRAKES ARE STILL FINE. I SEE MANY COMPLAINTS ABOUT THIS FOR THE CX 5, THERE A SEVERAL TSBS OUT. CALLED MAZDA WHO SAID THEY WEREN'T AWARE OF THIS PROBLEM AND THAT BRAKES ARE CONSIDERED A NORMAL PART OF WEAR AND TEAR. MY SECOND ISSUES IS THAT WHEN I PUT MY CAR IN PARK AND ATTEMPT TO SHUT IF OFF BUT IT WILL NOT POWER OFF. THIS DOESN'T HAPPEN EVERY TIME, BUT PROBABLY EVERY 4TH OR 5TH TIME. I READ ONLINE THAT IT'S A TRANSMISSION SENSOR ISSUE AND THAT THE TRANSMISSION SENSOR NEEDS REPLACING. BOTH OF THESE ISSUES ARE VERY PREVALENT AND I'M HOPING THERE CAN BE A RECALL ON BOTH.

TAKATA RECALL: THERE IS A PROBLEM WITH ACCELERATION AND THE CAR NOT TURNING COMPLETELY OFF ONCE THE PUSH START/STOP BUTTON IS PRESSED. DURING ACCELERATION THE GEARS SEEM LIKE THEY GET STUCK AND THE CAR DOES NOT ACCELERATE PROPERLY AND TO TURN THE CAR OFF COMPLETELY I WILL USUALLY HAVE TO TURN THE ENGINE BACK ON COMPLETELY, SHIFT IN REVERSE OR DRIVE THEN BACK TO PARK AND TURN OFF. SOMETIMES REPEATING THE PROCESS MULTIPLE TIMES UNTIL THE CAR TURNS OFF COMPLETELY. I FIRST NOTICED THIS PROBLEM A FEW MONTHS AGO AND HAS PROGRESSIVELY BECOME MORE FREQUENT IN OCCURRENCES.