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2014 Mazda CX-5

Owner reports · Recalls · Investigations

More warning signs than most CX-5 years

Owner complaints for the 2014 Mazda CX-5 are substantially higher than the model-year median of 133.

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When problems were reported

Mileage at the reported incident

281 reports with mileage · 96 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports4 injury reports

Vehicle Speed Control complaints

9 reports
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89,000 miles · Jul 19, 2018
Vehicle Speed Control

TAKATA RECALL: THERE IS A PROBLEM WITH ACCELERATION AND THE CAR NOT TURNING COMPLETELY OFF ONCE THE PUSH START/STOP BUTTON IS PRESSED. DURING ACCELERATION THE GEARS SEEM LIKE THEY GET STUCK AND THE CAR DOES NOT ACCELERATE PROPERLY AND TO TURN THE CAR OFF COMPLETELY I WILL USUALLY HAVE TO TURN THE ENGINE BACK ON COMPLETELY, SHIFT…

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TAKATA RECALL: THERE IS A PROBLEM WITH ACCELERATION AND THE CAR NOT TURNING COMPLETELY OFF ONCE THE PUSH START/STOP BUTTON IS PRESSED. DURING ACCELERATION THE GEARS SEEM LIKE THEY GET STUCK AND THE CAR DOES NOT ACCELERATE PROPERLY AND TO TURN THE CAR OFF COMPLETELY I WILL USUALLY HAVE TO TURN THE ENGINE BACK ON COMPLETELY, SHIFT IN REVERSE OR DRIVE THEN BACK TO PARK AND TURN OFF. SOMETIMES REPEATING THE PROCESS MULTIPLE TIMES UNTIL THE CAR TURNS OFF COMPLETELY. I FIRST NOTICED THIS PROBLEM A FEW MONTHS AGO AND HAS PROGRESSIVELY BECOME MORE FREQUENT IN OCCURRENCES.

NHTSA ODI #11112459

80,000 miles · May 20, 2018
Unknown Or OtherVehicle Speed ControlInjury

ON THREE OCCASIONS, WHILE PARKING MY VEHICLE AND REVERSING OUT OF A PARKING SPOT, MY VEHICLE SLIPPED AND AUTOMATICALLY ACCELERATED FORWARD WITHOUT ME PRESSING THE GAS PEDAL. THE MOST RECENT INCIDENT OCCURRED ON MAY 17, 2018 WHILE I WAS ATTEMPTING TO PARK MY VEHICLE AND IT AUTOMATICALLY ACCELERATED WITHOUT ME PRESSING THE GAS PED…

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ON THREE OCCASIONS, WHILE PARKING MY VEHICLE AND REVERSING OUT OF A PARKING SPOT, MY VEHICLE SLIPPED AND AUTOMATICALLY ACCELERATED FORWARD WITHOUT ME PRESSING THE GAS PEDAL. THE MOST RECENT INCIDENT OCCURRED ON MAY 17, 2018 WHILE I WAS ATTEMPTING TO PARK MY VEHICLE AND IT AUTOMATICALLY ACCELERATED WITHOUT ME PRESSING THE GAS PEDAL AND CAUSED ME TO CRASH INTO 2 POLES THAT WHERE PLACED IN FRONT OF A DOORWAY IN THE PARKING LOT. THE SECOND ISSUE I HAVE WITH THIS VEHICLE IS THE POWER BUTTON ON THE IGNITION WILL NOT TURN OFF WHEN I PRESS THE OFF BUTTON. IN ORDER FOR THE POWER TO TURN OFF, I HAVE TO CONTINUOUSLY PRESS THE BRAKE, MOVE THE PARKING GEAR BACK AND FORTH AND PRESS THE IGNITION BUTTON SEVERAL TIMES BEFORE THE POWER SHUTS OFF.

NHTSA ODI #11096946

33,000 miles · Mar 18, 2015
Electrical SystemEngineVehicle Speed Control

BOUGHT A 2014 MAZDA CX-5 BACK IN NOVEMBER 2013.UP UNTIL DECEMBER 2014 AND 33K MILES, NO ISSUES. SECOND WEEK OF DECEMBER, WAS ENTERING THE HIGHWAY AND DECIDED TO ACCELERATE A BIT , GOT UP TO ABOUT 80 MPH AND LET OFF THE GAS.THAT'S WHEN ALL OF A SUDDEN THE ENGINE LIGHT, TRACTION LIGHT AND TPMS CAME ON.CAR LOST POWER BUT WAS ABLE …

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BOUGHT A 2014 MAZDA CX-5 BACK IN NOVEMBER 2013.UP UNTIL DECEMBER 2014 AND 33K MILES, NO ISSUES. SECOND WEEK OF DECEMBER, WAS ENTERING THE HIGHWAY AND DECIDED TO ACCELERATE A BIT , GOT UP TO ABOUT 80 MPH AND LET OFF THE GAS.THAT'S WHEN ALL OF A SUDDEN THE ENGINE LIGHT, TRACTION LIGHT AND TPMS CAME ON.CAR LOST POWER BUT WAS ABLE TO PULL OFF TO THE SIDE OF THE HIGHWAY.SOUNDED LIKE IT WAS RUNNING ON 3 CYLINDERS, PUSHING THE GAS PEDAL, CAR WOULDN'T GO. SHUT THE CAR OFF AND ON AND PERFORMED LIKE NORMAL.TOOK IT THE DEALER TO HAVE CHECKED OUT.THEY COULDN'T REPLICATE THE ISSUE AND SAYS IT WAS MY K&N FILTER I HAD, WHICH IS FALSE SINCE I'VE HAD THE FILTER FOR THE LAST 20K MILES ON THE CAR AND ANOTHER 30K ON MY 2012 MAZDA 3.LET IT GO THEN THE FOLLOWING DID IT AGAIN AND BUT THIS TIME IT HAPPENED TWICE IN A ROW AND THE ENGINE LIGHT STAYED ON.GOT THE CODE OF P0301 WHICH IS A CYLINDER 1 MISFIRE ISSUE.TAKE IT BACK AGAIN AND THEY KEEP FOR ALMOST 3 WEEKS. THEY FINALLY GOT THE CAR TO DO SHUT OFF. REPLACED FUEL INJECTOR WITH NO LUCK.ENDED UP REPLACING THE CRANK PULLEY AND BELTS AND SAY IT'S WORKING.THEY ALSO REPLACED THE BATTERY BECAUSE THEY SAID IT DIED AND HAD A BAD CELL.PICK THE CAR ON A TUESDAY EVENING AND SURE FRIDAY MORNING DID IT AGAIN!! ALREADY CALLED MAZDA CUSTOMER SUPPORT AND GOT A CASE NUMBER SET UP. DEALER "SAYS" MAZDA WANTED ME TO TAKE A TECH OUT TO REPLICATE PROBLEM, WHICH THEY CAN, WHY THEY WANT ME TOO, I HAVE NO CLUE. SURE ENOUGH THE DAY I TAKE IT TO THE DEALER, IT DID AGAIN ON MY WAY THERE. TECH SCANS THE CAR, SEES THE SAME CODES AND PRINTS THEM OUT. COULDN'T GET THE CAR TO SHUT OFF AGAIN, SO I WAIT. THE FOLLOWING WEEK, CALL MAZDA CUSTOMER SUPPORT AND SAY THE DEALER SAID NO CODES WERE FOUND, BULLCRAP!! COMPLAINED TO THE DEALER SERVICE MANAGER AND HE "SAYS" THAT MAZDA KNOWS THE PROBLEM, SOFTWARE RELATED BUT NO RELEASE DATE. I'M DONE AND FED WITH MAZDA AND THE DEALER. *TR

NHTSA ODI #10695229

27,060 miles · Feb 17, 2015
EnginePower TrainVehicle Speed Control

I APPROACHED A TRAFFIC LIGHT, EARLY IN THE MORNING ON NOV 17, 2014; AND JUST SLOWED MY SPEED TO TURN RIGHT (DID NOT MAKE A COMPLETE STOP) WHEN I TRIED TO ACCELERATE MY CAR, SPEED DID NOT RESPOND AND WAS STUCK BETWEEN 10 TO 30 MPH. THE ENGINE WAS MAKING A HORRIBLE NOISE, THE TACHOMETER WAS GOING CRAZY, GOT SCARED, SO I PULLED TO …

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I APPROACHED A TRAFFIC LIGHT, EARLY IN THE MORNING ON NOV 17, 2014; AND JUST SLOWED MY SPEED TO TURN RIGHT (DID NOT MAKE A COMPLETE STOP) WHEN I TRIED TO ACCELERATE MY CAR, SPEED DID NOT RESPOND AND WAS STUCK BETWEEN 10 TO 30 MPH. THE ENGINE WAS MAKING A HORRIBLE NOISE, THE TACHOMETER WAS GOING CRAZY, GOT SCARED, SO I PULLED TO THE SIDE OF THE ROAD AND SHIFT GEAR TO P, WAITED A MINUTE AND SHIFT BACK TO D, BUT CAR DID NOT RESPOND. DROVE ABOUT A MILE AND DECIDED TO PULL OUT AND TURN OFF MY CAR FOR A FEW MINUTES AN RESTARTED FINE. I TOOK MY CAR TO THE DEALER THE SAME DAY. THEY KEPT IT FOR TWO DAYS AND SAID THERE WAS NOTHING WRONG. ON FEB 13, 2015 HAD THE SAME PROBLEM AGAIN, BUT THIS TIME I WAS AT A RED LIGHT, WHEN TRIED TO ACCELERATE, CAR DID NOT RESPOND STUCK AT 25 TO 30 MPH. I HAD TO MAKE A U TURN, TO BE ABLE TO GET TO A PARKING LOT. I PARKED AND TURNED OFF ENGINE, RESTARTED THE CAR AND WORKED FINE. I TOOK MY CAR TO THE DEALER AGAIN, THEY KEPT IT A FEW DAYS AND SAID THERE IS NOTHING WRONG. I DO NOT FEEL SAFE DRIVING MY MAZDA ANYMORE, I WAS VERY LUCKY I DID NOT HAVE AN ACCIDENT THE TWO TIMES I HAD THIS PROBLEM! THERE IS DEFINITELY SOMETHING VERY WRONG WITH THE POWER TRAIN OF THIS CAR. *TR

NHTSA ODI #10683927

26,800 miles · Dec 16, 2014
Power TrainVehicle Speed Control

ABOUT AN HOUR INTO MY COMMUTE FROM WORK, STOPPED AT TRAFFIC LIGHT. ACCELERATOR DIDN'T RESPOND AFTER SEVERAL ATTEMPTS TO REACH FULL SPEED. MAXIMUM SPEED REACHED 5-10 MPH ON A 50 MPH ROAD. SEVERAL WARNING LIGHTS DISPLAYED IMMEDIATELY AND WAS ABLE TO SAFELY PULL OVER ONTO SIDE ROAD. RESTARTED VEH AND ENGINE LIGHT REMAINED ON; ACCEL…

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ABOUT AN HOUR INTO MY COMMUTE FROM WORK, STOPPED AT TRAFFIC LIGHT. ACCELERATOR DIDN'T RESPOND AFTER SEVERAL ATTEMPTS TO REACH FULL SPEED. MAXIMUM SPEED REACHED 5-10 MPH ON A 50 MPH ROAD. SEVERAL WARNING LIGHTS DISPLAYED IMMEDIATELY AND WAS ABLE TO SAFELY PULL OVER ONTO SIDE ROAD. RESTARTED VEH AND ENGINE LIGHT REMAINED ON; ACCELERATOR RESPONDED NORMAL AND WAS ABLE TO GET HOME CAUTIOUSLY. VEH WAS TAKEN TO SERVICE NEXT DAY, ADVISOR EXPLAINED ISSUE HAS BEEN ALERTED ON SERVICE BULLETIN. CURRENTLY WAITING ON TRANSMISSION PARTS. *TR

NHTSA ODI #10664670

22,000 miles · Oct 9, 2014
Vehicle Speed Control

MAZDA CX 5 AWD ATM. I STOPPED MY MAZDA CX 5 ON THE STOP LIGHT AND PUT THE GEAR NEUTRAL. WHEN I SWITCHED THE GEAR TO DRIVE, IT DIDN'T UPSHIFTED BUT STAYED ON THE SAME GEAR. IT COULDN'T MAKE MORE THAN 30 MPH WITH RMP SHOOTING UP VERY HIGH. I PULLED IT OVER, STOPPED THE ENGINE , RESTARTED THE ENGINE AND THE PROBLEM WAS GONE. *TR

NHTSA ODI #10643578

1,000 miles · Apr 23, 2014
Vehicle Speed Control

TL* THE CONTACT OWNS A 2014 MAZDA CX5. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1…

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TL* THE CONTACT OWNS A 2014 MAZDA CX5. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 1,500.

NHTSA ODI #10584454

8,300 miles · Mar 8, 2014
Vehicle Speed Control

I WAS DRIVING AT APPROXIMATELY 20 MPH. I GENTLY REDUCED SPEED TO MAKE A TURN AND WHEN TRIED TO ACCELERATE AGAIN, MY NEW CAR DID NOT ACCELERATED. I HAD TO FULLY STOP HAVING CARS BEHIND IN A MAYOR ROAD. AFTER FEW SECONDS IT DID ACCELERATE BUT DID NOT PASS THE 10 MPH. THE DEFECT WAS ONLY SEEN THAT DAY AND FORTUNATELY I COULD GET H…

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I WAS DRIVING AT APPROXIMATELY 20 MPH. I GENTLY REDUCED SPEED TO MAKE A TURN AND WHEN TRIED TO ACCELERATE AGAIN, MY NEW CAR DID NOT ACCELERATED. I HAD TO FULLY STOP HAVING CARS BEHIND IN A MAYOR ROAD. AFTER FEW SECONDS IT DID ACCELERATE BUT DID NOT PASS THE 10 MPH. THE DEFECT WAS ONLY SEEN THAT DAY AND FORTUNATELY I COULD GET HOME AT 10 MPH. THE CAR WAS TURNED ON THE NEXT DAY AND WAS WORKING PROPERLY. IT WAS TAKEN TO THE DEALER AND WAS FOUND NOTHING. *TR

NHTSA ODI #10567924

10,903 miles · Feb 17, 2014
Electronic Stability Control (esc)Vehicle Speed Control

UPON ENTERING THE HIGHWAY A CAR CAME UP ON ME VERY FAST, WHEREUPON I FLOORED THE GAS PEDAL. THE CAR JETTED FORWARD TO ABOUT 65 MPH THEN SUDDENLY LOST ALL POWER; LIKE IT WAS FUNCTIONING ON ONE CYLINDER. I HAD TO PULL OVER AND COAST DOWN TO MY MAX SPEED OF 5-MPH. EVEN THOUGH THE PEDAL WAS FLOORED I COULD NOT GET ABOVE 1000 RPMS…

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UPON ENTERING THE HIGHWAY A CAR CAME UP ON ME VERY FAST, WHEREUPON I FLOORED THE GAS PEDAL. THE CAR JETTED FORWARD TO ABOUT 65 MPH THEN SUDDENLY LOST ALL POWER; LIKE IT WAS FUNCTIONING ON ONE CYLINDER. I HAD TO PULL OVER AND COAST DOWN TO MY MAX SPEED OF 5-MPH. EVEN THOUGH THE PEDAL WAS FLOORED I COULD NOT GET ABOVE 1000 RPMS AND 5-MPH. VARIOUS WARNING LIGHTS CAME ON, INCLUDING THE TCS AND ENGINE LIGHTS. ALL WARNING LIGHTS REMAINED ON WITHOUT FLASHING. ONCE I GOT TO A SAFE PLACE I SHUT THE CAR DOWN AND WITHIN ONE MINUTE RESTARTED IT WITH NO SIGN OF A PROBLEM. I DROVE OVER 100-MILES TODAY AND NERVOUSLY HAD TO PASSE SOMEONE, BUT WITHOUT PROBLEM. *TR

NHTSA ODI #10564667

Official recalls

3

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

16V203000 · Steering

Apr 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence & remedy

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Feb 3, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems