AFTER RECALL AND TAKING IN TO REPAIR ON DANGER OF HATCHBACK CLOSING PREMATURELY, I NOW HAVE A LEAK IN THE HATCHBACK AFTER HARD RAIN. WAS THIS REPAIR THE CAUSE OF LEAK OR IS THIS SOMETHING ELSE THAT SHOULD BE RECALLED? WATER POURS OUT OF BOTTOM SIDES OF BACK DOOR WHEN OPENED.
2014 Mazda CX-5
Owner reports · Recalls · Investigations
More warning signs than most CX-5 years
Owner complaints for the 2014 Mazda CX-5 are substantially higher than the model-year median of 133.
About this comparison →How this year compares
Owner complaints by model year
Compare all CX-5 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
281 reports with mileage · 96 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
58 reportsAFTER PUTTING MY 2014 MAZDA CX-5 TOURING AT IN PARKING MODE/GEAR AND PRESSING START/STOP ENGINE BUTTON, IT DOES NOT SHUTOFF ELECTRICAL COMPONENTS/ACCESSORIES. ENGINE SHUTS OFF, BUT ALL ELECTRICAL COMPONENTS/ACCESSORIES STAYS ON THAT RESULTS IN DRAINING THE BATTERY. CAR DOES NOT REGISTER THAT IT'S IN PARK MODE/GEAR. HENCE CAR CAN…
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AFTER PUTTING MY 2014 MAZDA CX-5 TOURING AT IN PARKING MODE/GEAR AND PRESSING START/STOP ENGINE BUTTON, IT DOES NOT SHUTOFF ELECTRICAL COMPONENTS/ACCESSORIES. ENGINE SHUTS OFF, BUT ALL ELECTRICAL COMPONENTS/ACCESSORIES STAYS ON THAT RESULTS IN DRAINING THE BATTERY. CAR DOES NOT REGISTER THAT IT'S IN PARK MODE/GEAR. HENCE CAR CAN NOT BE LOCKED WHEN STEPPING AWAY FROM CAR. ITS THE SAFETY ISSUE IF CAR IS NOT READING THAT ITS FULLY PARKED AND IT MAY START ROLLING/MOVING ON ITS OWN ON SLOPE SURFACE. MAZDA ISSUED A SERVICE BULLETIN FOR THIS ISSUE BUT DOES NOT WANT TO DO RECALL ON IT. FOLLOWING IS FROM MAZDA SERVICE BULLETIN: "WHEN PRESSING THE START/STOP BUTTON, THE IGNITION MAY NOT TURN OFF ON SOME VEHICLES EQUIPPED WITH A GATE- TYPE AT SHIFTER. ALTHOUGH THE SHIFT LEVER IS IN 'P' POSITION AND THE ENGINE SHUTS OFF NORMALLY, THE IGNITION MAY STAY ON (IN ACCESSORY MODE). THIS CONCERN MAY BE CAUSED BY A WORN SWITCH UNIT. TO ELIMINATE THIS CONCERN, THE SWITCH UNIT MATERIAL HAS BEEN CHANGED TO IMPROVE WEAR RESISTANCE. MODIFIED SWITCH UNITS HAVE BEEN ESTABLISHED AS NEW SERVICE PARTS." I DID A LOT OF RESEARCH ONLINE AND FOUND MANY OWNERS OF MAZDA CX-5 AND MAZDA 6 HAVING THE SAME ISSUE BY THEIR FAULTY PART(AT SHIFTER SWITCH). SHIFT GEAR SWITCH SHOULD NOT FAIL WITH LESS THAN 35000 MILES. MAZDA SHOULD OWN THIS ISSUE AND DO A RECALL ON ALL MAZDA SWITCHES. CONSUMERS DON'T HAVE TO SUFFER BECAUSE OF THEIR MISTAKES/FAULTS. FAULTY PART NUMBER: KDY0-46-040
IGNITION DOES NOT TURN OFF WHEN PRESSING START / STOP BUTTON
A FEW WEEKS AGO MY KEYLESS SYSTEM BEGAN MALFUNCTIONING. WHEN I PUSH THE CAR OFF BUTTON AND GO TO GET OUT OF CAR A WARNING BEEP GETS MY ATTENTION THAT THE DASH IS STILL ON. THE ONLY WAY I HAVE FOUND TO GET EVERYTHING TO SHUT OFF COMPLETELY IS TO RESTART THE CAR AND PUT IT IN REVERSE OR DRIVE AND I MAY HAVE TO DO THIS SEVERAL TIME…
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A FEW WEEKS AGO MY KEYLESS SYSTEM BEGAN MALFUNCTIONING. WHEN I PUSH THE CAR OFF BUTTON AND GO TO GET OUT OF CAR A WARNING BEEP GETS MY ATTENTION THAT THE DASH IS STILL ON. THE ONLY WAY I HAVE FOUND TO GET EVERYTHING TO SHUT OFF COMPLETELY IS TO RESTART THE CAR AND PUT IT IN REVERSE OR DRIVE AND I MAY HAVE TO DO THIS SEVERAL TIMES BEFORE EVERYTHING SHUTS DOWN.
THE MOTOR ON THE DRIVER SEAT IS BROKEN AND ALLOWS ONLY ONE SIDE OF THE SEAT TO MOVE FORWARD AND THE CAR DOESN'T FULLY TURN OFF WHEN PLACED IN PARK BECAUSE OF A GEAR SHIFT ISSUE.
KEYLESS IGNITION SYSTEM WILL NOT SHUT OFF WITH KEY FOB OR START/STOP BUTTON. THE CAR SHUTS OFF, BUT THE ACCESSORY STAYS ON CAUSING THE BATTERY TO DRAIN AND DIE. THE VEHICLE IS STATIONARY AS IT IS BEING TURNED OFF. SEARCHING ONLINE MANY MAZDA OWNERS EXPRESS THE SAME PROBLEM WITH MAZDA DOING NOTHING. THIS IS A SAFETY ISSUE AND…
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KEYLESS IGNITION SYSTEM WILL NOT SHUT OFF WITH KEY FOB OR START/STOP BUTTON. THE CAR SHUTS OFF, BUT THE ACCESSORY STAYS ON CAUSING THE BATTERY TO DRAIN AND DIE. THE VEHICLE IS STATIONARY AS IT IS BEING TURNED OFF. SEARCHING ONLINE MANY MAZDA OWNERS EXPRESS THE SAME PROBLEM WITH MAZDA DOING NOTHING. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED.
WHEN PRESSING THE START/STOP BUTTON, MY IGNITION DOES NOT TURN OFF ALTHOUGH THE SHIFTER IS IN THE "P" POSITION AND THE ENGINE SHITS OFF NORMALLY. IF I TURN THE ENGINE BACK ON, JIGGLE THE SHIFTER, AND PUSH THE STOP BUTTON AGAIN, IT IS USUALLY SUCCESSFUL. IT APPEARS THERE IS A PROBLEM WITH A WORN SWITCH UNIT. THIS IS A SAFETY HAZ…
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WHEN PRESSING THE START/STOP BUTTON, MY IGNITION DOES NOT TURN OFF ALTHOUGH THE SHIFTER IS IN THE "P" POSITION AND THE ENGINE SHITS OFF NORMALLY. IF I TURN THE ENGINE BACK ON, JIGGLE THE SHIFTER, AND PUSH THE STOP BUTTON AGAIN, IT IS USUALLY SUCCESSFUL. IT APPEARS THERE IS A PROBLEM WITH A WORN SWITCH UNIT. THIS IS A SAFETY HAZARD AND SOMETHING MUST BE DONE. IT IS AN ONGOING CONCERN, NOT AN ISOLATED INCIDENT.
RECENTLY ENCOUNTERED A PROBLEM WITH "SET TO P TO TURN OFF POWER". MY 2014 CX-5, WOULD NOT TOTALLY TURN OFF THE IGNITION. AUXILIARY POWER REMAINED ON.SO RADIO ETC. STAYED ON. KDY0-46-040 PARIS1 POSTED ONE TSB WHICH IS RELATED TO THE INFERIOR "SWITCH UNIT", P/N: KDY0-46-040, IN GEAR SHIFT ASSEMBLY. BUT LIKE MADAR AND PARIS1, I A…
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RECENTLY ENCOUNTERED A PROBLEM WITH "SET TO P TO TURN OFF POWER". MY 2014 CX-5, WOULD NOT TOTALLY TURN OFF THE IGNITION. AUXILIARY POWER REMAINED ON.SO RADIO ETC. STAYED ON. KDY0-46-040 PARIS1 POSTED ONE TSB WHICH IS RELATED TO THE INFERIOR "SWITCH UNIT", P/N: KDY0-46-040, IN GEAR SHIFT ASSEMBLY. BUT LIKE MADAR AND PARIS1, I ALSO REMEMBER THERE'S ANOTHER PUSH-BUTTON ENGINE START/STOP SWITCH TSB FOR SIMILAR ISSUES BUT CAN'T FIND IT RIGHT NOW. YOUR DEALER SEEMS TO FOLLOW THE TSB WITH INFERIOR "SWITCH UNIT" IN GEAR SHIFT ASSEMBLY, SO DO PRINT THE TSB OUT AND HOPE FOR THE BEST AS I BELIEVE MAZDA CANADA SHOULD TAKE CARE OF THE BILL AS MAZDA KNOWINGLY PUT A BAD PART IN THERE. DON'T LET THEM REPLACE THE SELECT LEVEL ASSEMBLY KD31-46-100D、GHR5-46-100C LIKE MENTIONED IN THE TSB THAT'D BE A WASTE OF MONEY.
WHEN I PUT MY CAR IN PARK, AND TRY TO TURN OFF THE CAR, THE BATTERY STILL STAYS ON (RADIO, ETC). I'VE HAD MY CAR'S SELECTOR SWITCH REPLACED AT A COST TO ME ($300) AFTER THE DEALER SAID THAT WAS THE PROBLEM. I AM NOW HAVING THE PROBLEM AGAIN. I AM A MOM WITH 2 LITTLE KIDS AND I AM PETRIFIED OF BEING STUCK IN THIS CAR THAT WON'T T…
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WHEN I PUT MY CAR IN PARK, AND TRY TO TURN OFF THE CAR, THE BATTERY STILL STAYS ON (RADIO, ETC). I'VE HAD MY CAR'S SELECTOR SWITCH REPLACED AT A COST TO ME ($300) AFTER THE DEALER SAID THAT WAS THE PROBLEM. I AM NOW HAVING THE PROBLEM AGAIN. I AM A MOM WITH 2 LITTLE KIDS AND I AM PETRIFIED OF BEING STUCK IN THIS CAR THAT WON'T TURN OFF. I HAVE A VIDEO OF THE CAR ACTING IN THIS ACTION BUT AM UNABLE TO ATTACH IT IN THIS FORUM. I WOULD BE HAPPY TO EMAIL IT.
HAPPENING MORE FREQUENTLY, THE CAR WILL NOT SHUT OFF: ENGINE SHUTS DOWN, BUT CENTER CONSOLE (RADIO CONSOLE) DOES NOT SHUT OFF EVEN WHEN IN PARK. STARTING THE CAR UP AGAIN, SHIFTING TO ANOTHER GEAR, PUTTING BACK INTO PARK AND THEN ATTEMPTING TO TURN OFF AGAIN USUALLY FIXES ISSUE BUT CAN TAKE UP TO 10X TO ACCOMPLISH! IF YOU DON'T …
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HAPPENING MORE FREQUENTLY, THE CAR WILL NOT SHUT OFF: ENGINE SHUTS DOWN, BUT CENTER CONSOLE (RADIO CONSOLE) DOES NOT SHUT OFF EVEN WHEN IN PARK. STARTING THE CAR UP AGAIN, SHIFTING TO ANOTHER GEAR, PUTTING BACK INTO PARK AND THEN ATTEMPTING TO TURN OFF AGAIN USUALLY FIXES ISSUE BUT CAN TAKE UP TO 10X TO ACCOMPLISH! IF YOU DON'T GET THE RADIO TO SHUT OFF, THE BATTERY WILL DIE.
Official recalls
316V644000 · Structure:body:hatchback/liftgate
Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
16V203000 · Steering
Apr 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence & remedy
Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Feb 3, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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