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2014 Mazda CX-5

Owner reports · Recalls · Investigations

More warning signs than most CX-5 years

Owner complaints for the 2014 Mazda CX-5 are substantially higher than the model-year median of 133.

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When problems were reported

Mileage at the reported incident

281 reports with mileage · 96 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports4 injury reports

Unknown Or Other complaints

58 reports
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Mileage unknown · Sep 25, 2021
Unknown Or Other

Water is able to get into the back lift gate and has caused the latch to deteriorate and go bad making it unable to be opened and causing a safety issue for the consumer

NHTSA ODI #11434364

Mileage unknown · Jul 12, 2021
Electrical SystemUnknown Or Other

The auxillary power stays on after car is put into PARK and the engine is turned off. The car is not registering that it is in park. The auxillary power remains on. It takes several attempts of turning car on and back off again and moving the shifter before the car will turn off completely.

NHTSA ODI #11424472

Mileage unknown · Jun 10, 2021
Electrical SystemUnknown Or Other

Ignition light stays on, car turns off but battery and dash lights stay on continuously. You have to repeatedly turn car off and on and raddle shifter to turn off, this causes depletion of batter and can DANGEROUSLY leave one or ones family stranded and in a bad situation. This problem has been stated by numerous consumers on th…

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Ignition light stays on, car turns off but battery and dash lights stay on continuously. You have to repeatedly turn car off and on and raddle shifter to turn off, this causes depletion of batter and can DANGEROUSLY leave one or ones family stranded and in a bad situation. This problem has been stated by numerous consumers on the website. Contacted my mazda dealership and technitain agreed that they have come upon this issue quite a lot, charging for diagnostics and labor $100's of dollars, possible issues with break or parking switch. Problem can be possibly fixed but what if it occurs again a few months or year down the road, leading to a never ending viscous $bill$ cycle. I'm very concerned about a depleted battery, I also contacted cooperate and representative informed my conversation was recorded and will be hopefully looked into but as of yet nothing has been done, rep informed me to contact NHTSA.GOV and here I am. I was surprised of the many consumers on the web having this issue, I had been having numerous battery issues and was replaced...THIS HAS TO BE LOOKED INTO AND A RECALL BE INSTITUTED ASAP. A VEHICLE NOT SHUTTING OFF RESULTING IN A DEPLETED BATTERY THEN BEING STRANDED IS VERY CONCERNING, WORRISOME AND DANGEROUS IF THERE'S NO HELP AROUND.

NHTSA ODI #11420509

65,000 miles · May 6, 2020
Electrical SystemEngineUnknown Or Other

THE VEHICLE FAILS TO TURN OFF AUXILIARY POWER WHEN THE ENGINE IS DISENGAGED AFTER VEHICLE IS IN PARK. THIS PREVENTS THE VEHICLE FROM LOCKING AND RESULTS IN A DRAINED BATTERY. *TR

NHTSA ODI #11323468

70,000 miles · Jan 15, 2020
Unknown Or Other

WE WERE DRIVING HOME, THIS WAS LATE AT NIGHT, NO TRAFFIC, AND WE HEARD A LOUD BANG, SOUNDED LIKE A GUNSHOT OR EXPLOSION, AFTER WE MADE SURE THE KIDS WERE ALRIGHT, WE REALIZED OUR SUNROOF HAD A BIG HOLE IN IT AND WE WERE SITTING IN SHARDS OF GLASS. THE SUNROOF OPENS 2 WAYS, IT SLIDES BACK OR THE BACK LIFTS UP TO PROVIDE VENTING.…

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WE WERE DRIVING HOME, THIS WAS LATE AT NIGHT, NO TRAFFIC, AND WE HEARD A LOUD BANG, SOUNDED LIKE A GUNSHOT OR EXPLOSION, AFTER WE MADE SURE THE KIDS WERE ALRIGHT, WE REALIZED OUR SUNROOF HAD A BIG HOLE IN IT AND WE WERE SITTING IN SHARDS OF GLASS. THE SUNROOF OPENS 2 WAYS, IT SLIDES BACK OR THE BACK LIFTS UP TO PROVIDE VENTING. THE GLASS WAS LIFTED UP IN THE BACK. AFTER WE REGAINED COMPOSURE AND WERE ABLE TO PULL OFF TO THE SHOULDER ON A 40 MPH ROAD WITH NO TRAFFIC IN SIGHT, WE REALIZED IT LOOKED AS IF THE GLASS EXPLODED IN AN UPWARD MOTION. THE SOUND AND IMPACT AND SHARDS OF GLASS CERTAINLY SCARED AND SCARRED ALL IN THE CAR INCLUDING MYSELF, WIFE AND OUR 6 YEAR OLD DAUGHTER. THE SPECIFICS ARE, WE HAD JUST TURNED LEFT ONTO AN EASTBOUND ROAD, WE HADN'T EVEN GOTTEN UP TO SPEED WHEN THIS HAPPENED. AGAIN, THERE WERE NO OTHER VEHICLES, ONLY OPEN FIELDS, WE STARTED TO THINK THAT SOMEONE HAD TAKEN A SHOT AT US. THIS NEEDS TO BE ADDRESSED NOW.

NHTSA ODI #11299611

37,880 miles · Nov 20, 2019
Unknown Or OtherCrash

VEHICLE MOVING UNDER 5 MPH IN A CITY PARKING GARAGE. WHILE ENTERING A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNINGS STRIKING THE CEMENT WALL BARRIER AT A DISTANCE OF APPROXIMATELY THREE FEET AWAY. BOTH FOOT BRAKE AND EMERGENCY BRAKE WERE APPLIED. ALL DASH INDICATOR LIGHTS TURNED ON UNTIL AUTO "OFF" BUTT…

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VEHICLE MOVING UNDER 5 MPH IN A CITY PARKING GARAGE. WHILE ENTERING A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNINGS STRIKING THE CEMENT WALL BARRIER AT A DISTANCE OF APPROXIMATELY THREE FEET AWAY. BOTH FOOT BRAKE AND EMERGENCY BRAKE WERE APPLIED. ALL DASH INDICATOR LIGHTS TURNED ON UNTIL AUTO "OFF" BUTTON WAS DEPRESSED. VEHICLE MILEAGE = 37880. NO AIRBAGS WERE DEPLOYED. AUTO WAS TAKEN SAME DAY TO AUTHORIZED (USAA) COLLISION REPAIR FACILITY. REPAIR ESTIMATE AND PHOTOGRAPHS HAVE NOT PROCESSES AT THIS WRITING. DIRVER HAD SEAT BELT ON AND NO INJURIES REPORTED. NO PASSENGERS.

NHTSA ODI #11281460

Mileage unknown · Nov 9, 2019
Unknown Or Other

WHEN PRESSING THE START/STOP BUTTON, THE IGNITION WILL NOT TURN OFF SOME TIMES. ALTHOUGH THE SHIFT LEVER IS IN 'P' POSITION AND THE ENGINE SHUTS OFF NORMALLY, THE IGNITION IS STAYING ON (IN ACCESSORY MODE). PROBLEM IS THOUGHT TO BE A WORN SWITCH UNIT.

NHTSA ODI #11279167

106,000 miles · Nov 1, 2019
Unknown Or Other

MY VEHICLE WILL NOT SHUT OFF COMPLETELY. THE BATTERY TO THE CAR AND ALL OF THE DASH LIGHTS STAY ON WHEN I TURN THE VEHICLE OFF. THIS PROBLEM HAS BEEN HAPPENING FOR OVER 6 MONTHS AND IS HAPPENING MORE FREQUENTLY. I DISCOVERED THAT YOU HAVE TO JIGGLE THE SHIFTER IN PARK MANY TIMES BEFORE TRYING TO SHUT OF THE ENGINE AGAIN. AT …

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MY VEHICLE WILL NOT SHUT OFF COMPLETELY. THE BATTERY TO THE CAR AND ALL OF THE DASH LIGHTS STAY ON WHEN I TURN THE VEHICLE OFF. THIS PROBLEM HAS BEEN HAPPENING FOR OVER 6 MONTHS AND IS HAPPENING MORE FREQUENTLY. I DISCOVERED THAT YOU HAVE TO JIGGLE THE SHIFTER IN PARK MANY TIMES BEFORE TRYING TO SHUT OF THE ENGINE AGAIN. AT TIMES I HAVE TO DO THIS PROCESS 5-6 TIMES TO FINALLY GET MY CAR TO SHUT OFF WHICH IS VERY FRUSTRATING. I HAVE FOUND MANY PEOPLE ON CHAT FORUMS WITH THIS SAME EXACT PROBLEM ON THEIR MAZDA CARS. IT IS BECAUSE OF A DEFECTIVE SHIFTER SWITCH PART KDYO-46-040. MY MAZDA DEALERSHIP IS GOING TO REPLACE THIS PART NEXT WEEK FOR $250. WHEN I CALLED MAZDA CORPORATION THEY WILL NOT DO ANYTHING TO COMPENSATE FOR THIS EXPENSE BECAUSE MY VEHICLE IS OVER THE WARRANTY. THIS IS UNACCEPTABLE SINCE MAZDA HAS INSTALLED A DEFECTIVE PART IN NOT JUST MINE BUT MANY PEOPLES CARS.

NHTSA ODI #11277634

113,000 miles · Jul 30, 2019
Electronic Stability Control (esc)Unknown Or Other

MY 2014 CX-5 WILL NOT COMPLETELY SHUT OFF. AFTER PUTTING INTO PARK AND PUSHING THE BUTTON TO TURN OFF, THE ENGINE WILL TURN OFF BUT THE AUX POWER TO THE RADIO AND DASH DO NOT TURN OFF. I HAD TO TURN THE CAR BACK ON AND PUT THE CAR IN GEAR AND BACK TO PARK MULTIPLE TIMES BEFORE IT WILL TURN OFF COMPLETELY.

NHTSA ODI #11240581

24,000 miles · Jul 24, 2019
Electrical SystemPower TrainUnknown Or Other

MY VEHICLE WILL NOT TURN OFF WHEN I PLACE IT IN PARK AND TURN OFF THE ENGINE. IT CAUSES ME TO TURN ON THE ENGINE, MOVE THE VEHICLE'S SHIFT LEVEL, PLACE IT BACK IN PARK, AND TRY TURNING IT OFF AGAIN. SOMETIMES IT TAKES 5 TO 10 MIN OF REPEATING THIS PROCESS IN ORDER TO TURN OFF THE VEHICLE. THIS SEEMS TO BE A KNOWN ISSUE FOR OTHER…

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MY VEHICLE WILL NOT TURN OFF WHEN I PLACE IT IN PARK AND TURN OFF THE ENGINE. IT CAUSES ME TO TURN ON THE ENGINE, MOVE THE VEHICLE'S SHIFT LEVEL, PLACE IT BACK IN PARK, AND TRY TURNING IT OFF AGAIN. SOMETIMES IT TAKES 5 TO 10 MIN OF REPEATING THIS PROCESS IN ORDER TO TURN OFF THE VEHICLE. THIS SEEMS TO BE A KNOWN ISSUE FOR OTHER MAZDA CX-5 OWNERS BASED ON THOUSANDS OF RELATED COMPLAINTS ON FORUMS DATING BACK TO AT LEAST 2015 ON GOOGLE AND BING. THIS EFFECTS THE CARS, BATTERY, ENGINE, SHIFT LEVER, AND ALSO MAKES IT UNCERTAIN IF YOU ACTUALLY HAVE THE CAR TRULY IN PARK OR ON/OFF. THE ISSUE HAPPENED OCCASIONALLY BEFORE BUT IS NOW EVERYTIME I TRYING AND TURN OFF THE VEHICLE! MAZDA USDA IS AWARE OF THE ISSUE NOT TAKING RESPONSIBILITY.

NHTSA ODI #11234566

Official recalls

3

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

16V203000 · Steering

Apr 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence & remedy

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Feb 3, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

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