NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
12 reportsClear category filter145,000 miles · Nov 29, 2019
Electrical SystemElectronic Stability Control (esc)Power Train
THE DASHBOARD INDICATORS SUDDENLY CAME ON ALL AT ONCE WHILE DRIVING ON THE HIGHWAY. AFTER PULLING OVER TO THE BREAKDOWN LANE AND PUTTING IT IN PARL, THE ENGINE WOULD NOT TURN OFF WHEN PRESSING THE ON/OFF BUTTON. AFTER ARRIVING AT OUR DESTINATION, WE NEEDED SEVERAL ATTEMPTS OF PUTTING IT IN DRIVE AND BACK TO PARK BEFORE THE ENGIN…
Read full complaint
THE DASHBOARD INDICATORS SUDDENLY CAME ON ALL AT ONCE WHILE DRIVING ON THE HIGHWAY. AFTER PULLING OVER TO THE BREAKDOWN LANE AND PUTTING IT IN PARL, THE ENGINE WOULD NOT TURN OFF WHEN PRESSING THE ON/OFF BUTTON. AFTER ARRIVING AT OUR DESTINATION, WE NEEDED SEVERAL ATTEMPTS OF PUTTING IT IN DRIVE AND BACK TO PARK BEFORE THE ENGINE FINALLY SHUT OFF. BUT THE DASHBOARD INDICATORS REMAINED ON AND WOULD NOT TURN OFF, DRAINING THE BATTERY ALL THE WAY DOWN. THE FOLLOWING MORNING, WE HAD TO HAVE THE VEHICLE TOWED TO A NEARBY MAZDA SERVICE CENTER.
NHTSA ODI #11282872
Mileage unknown · Sep 9, 2019
Electrical SystemElectronic Stability Control (esc)
WHEN THE CAR IS PUT INTO PARK IT DOES NOT ALWAYS REGISTER COMPLETELY. THE GEAR IS CLEARLY IN PARK, THE DOORS UNLOCK, BUT WHEN I PUSH THE IGNITION OFF THE RADIO STAYS ON. THIS APPARENTLY HAPPENS TO A LOT OF PEOPLE AND IS A FAULTY AT SHIFTER SWITCH (ACCORDING TO THE INTERNET). IT WILL OFTEN TAKE SOME FIDDLING AND 'AGGRESSIVELY' PU…
Read full complaint
WHEN THE CAR IS PUT INTO PARK IT DOES NOT ALWAYS REGISTER COMPLETELY. THE GEAR IS CLEARLY IN PARK, THE DOORS UNLOCK, BUT WHEN I PUSH THE IGNITION OFF THE RADIO STAYS ON. THIS APPARENTLY HAPPENS TO A LOT OF PEOPLE AND IS A FAULTY AT SHIFTER SWITCH (ACCORDING TO THE INTERNET). IT WILL OFTEN TAKE SOME FIDDLING AND 'AGGRESSIVELY' PUTTING IT INTO PARK SOMETIMES 15 TIMES BEFORE I ACTUALLY GET IT TO SHUT OFF. MAZDA HAS CHANGED THE WAY THEY MAKE THIS PART, BUT HAVEN'T ISSUED A RECALL.
NHTSA ODI #11254221
113,000 miles · Jul 30, 2019
Electronic Stability Control (esc)Unknown Or Other
MY 2014 CX-5 WILL NOT COMPLETELY SHUT OFF. AFTER PUTTING INTO PARK AND PUSHING THE BUTTON TO TURN OFF, THE ENGINE WILL TURN OFF BUT THE AUX POWER TO THE RADIO AND DASH DO NOT TURN OFF. I HAD TO TURN THE CAR BACK ON AND PUT THE CAR IN GEAR AND BACK TO PARK MULTIPLE TIMES BEFORE IT WILL TURN OFF COMPLETELY.
NHTSA ODI #11240581
Mileage unknown · Jun 25, 2019
Electronic Stability Control (esc)
2014 CX-5 DOESN'T TURN OFF PROPERLY. I PRESS THE START/STOP ENGINE BUTTON, BUT IT CAN'T SENSE MY CAR IS IN PARK, SO THE DASH AND RADIO REMAINS ON, KILLING THE BATTERY AS A RESULT. THIS OCCURS WHEN PARKING THE CAR IN PARKING LOTS AND MY GARAGE. GETTING IT TO TURN OFF REQUIRES TURNING THE ENGINE OFF/ON OVER AND OVER AGAIN WHILE…
Read full complaint
2014 CX-5 DOESN'T TURN OFF PROPERLY. I PRESS THE START/STOP ENGINE BUTTON, BUT IT CAN'T SENSE MY CAR IS IN PARK, SO THE DASH AND RADIO REMAINS ON, KILLING THE BATTERY AS A RESULT. THIS OCCURS WHEN PARKING THE CAR IN PARKING LOTS AND MY GARAGE. GETTING IT TO TURN OFF REQUIRES TURNING THE ENGINE OFF/ON OVER AND OVER AGAIN WHILE USING FORCE TO JIGGLE THE SHIFT LEVER BACK AND FORTH, WHICH CAN TAKE SEVERAL MINUTES.
NHTSA ODI #11222448
68,000 miles · Feb 13, 2019
Electrical SystemElectronic Stability Control (esc)Engine
MY WIFE COMPLAINED ABOUT HOW SHE TRIED TO ACCELERATE AND IT DIDN'T WORK ONE RANDOM TIME WHILE SHE WAS DRIVING. I TOOK IT AROUND THE NEIGHBORHOOD TO TEST IT OUT. I WASN'T EVEN OUT OF MY BLOCK BEFORE THE INCIDENT HAPPENED. I WAS IN THE MIDDLE OF A TURN AND EVERYTHING JUST STOPPED. I WAS GOING LESS THAN 10 MPH WHEN IT HAPPENED.…
Read full complaint
MY WIFE COMPLAINED ABOUT HOW SHE TRIED TO ACCELERATE AND IT DIDN'T WORK ONE RANDOM TIME WHILE SHE WAS DRIVING. I TOOK IT AROUND THE NEIGHBORHOOD TO TEST IT OUT. I WASN'T EVEN OUT OF MY BLOCK BEFORE THE INCIDENT HAPPENED. I WAS IN THE MIDDLE OF A TURN AND EVERYTHING JUST STOPPED. I WAS GOING LESS THAN 10 MPH WHEN IT HAPPENED. SEVERAL LIGHTS CAME ON ON THE DASHBOARD. THE TRACTION CONTROL LIGHT, THE AT LIGHT, THE TPMS LIGHT, AND THE CHECK ENGINE LIGHT. SOMETHING BAD HAPPENED AND THIS COULD HAVE KILLED SOMEONE HAD IT HAPPENED ON THE HIGHWAY. I TURNED THE CAR OFF AND ON AND NOW ONLY THE CHECK ENGINE LIGHT IS ON. I WAS ABLE TO DRIVE IT AGAIN AT THAT POINT.
NHTSA ODI #11176668
68,000 miles · Jul 18, 2018
Electronic Stability Control (esc)
WHEN THE CAR IS PARKED, WITH MY FOOT ON THE BREAK AND THE SHIFT LEVER IN "P" POSITION PRESSING START/STOP BUTTON THE ENGINE SHUTS OFF BUT THE IGNITION REMAINS ON. THIS HAS CAUSED MY BATTERY TO DIE ON TWO DIFFERENT OCCASION DUE TO THIS PROBLEM.
NHTSA ODI #11112222
58,000 miles · Jun 1, 2018
Electronic Stability Control (esc)EngineUnknown Or Other
WHEN I PUT MY CAR IN PARK, AND TRY TO TURN OFF THE CAR, THE BATTERY STILL STAYS ON (RADIO, ETC). I'VE HAD MY CAR'S SELECTOR SWITCH REPLACED AT A COST TO ME ($300) AFTER THE DEALER SAID THAT WAS THE PROBLEM. I AM NOW HAVING THE PROBLEM AGAIN. I AM A MOM WITH 2 LITTLE KIDS AND I AM PETRIFIED OF BEING STUCK IN THIS CAR THAT WON'T T…
Read full complaint
WHEN I PUT MY CAR IN PARK, AND TRY TO TURN OFF THE CAR, THE BATTERY STILL STAYS ON (RADIO, ETC). I'VE HAD MY CAR'S SELECTOR SWITCH REPLACED AT A COST TO ME ($300) AFTER THE DEALER SAID THAT WAS THE PROBLEM. I AM NOW HAVING THE PROBLEM AGAIN. I AM A MOM WITH 2 LITTLE KIDS AND I AM PETRIFIED OF BEING STUCK IN THIS CAR THAT WON'T TURN OFF. I HAVE A VIDEO OF THE CAR ACTING IN THIS ACTION BUT AM UNABLE TO ATTACH IT IN THIS FORUM. I WOULD BE HAPPY TO EMAIL IT.
NHTSA ODI #11099117
54,000 miles · Feb 25, 2018
Electronic Stability Control (esc)EnginePower Train
I WAS DRIVING ON A MAIN ROAD AND ALL OF A SUDDEN IT SEEMS AS IF THE CAR LOST POWER (2014 MAZDA CX-5 GRAND TOURING). I COULD NOT ACCELERATE AND A LOT OF THE LIGHTS ON THE DASH LIT UP (TPMS, TRACTION CONTROL, CHECK ENGINE LIGHT). THANKFULLY I WAS ONLY A MILE FROM HOME AND WAS ABLE TO TURN AROUND AND MAKE IT HOME, BUT I COULD HAVE …
Read full complaint
I WAS DRIVING ON A MAIN ROAD AND ALL OF A SUDDEN IT SEEMS AS IF THE CAR LOST POWER (2014 MAZDA CX-5 GRAND TOURING). I COULD NOT ACCELERATE AND A LOT OF THE LIGHTS ON THE DASH LIT UP (TPMS, TRACTION CONTROL, CHECK ENGINE LIGHT). THANKFULLY I WAS ONLY A MILE FROM HOME AND WAS ABLE TO TURN AROUND AND MAKE IT HOME, BUT I COULD HAVE BEEN IN A SERIOUS ACCIDENT WITH MY INFANT IN THE CAR AS I WAS ABOUT TO GET ON THE HIGHWAY. I WAS ONLY ABLE TO GO ABOUT 10 MPH, CAR KEPT REVVING, SPUTTERING AND VIBRATING. ONCE I GOT HOME I SHUT THE CAR OFF FOR A FEW MINUTES. IT STARTS NO PROBLEM BUT SAME LIGHTS KEEP FLASHING AND I FEEL THE WHOLE CAR VIBRATING, I DON'T FEEL SAFE IF THIS CAR. THIS IS A SERIOUS SAFETY ISSUE, CAR IS ONLY 3 YEARS OLD WITH 50,000 MILES ON IT, IT IS NOT NORMAL FOR A CAR TO COMPLETELY LOSE POWER TO THE POINT WHERE IT ALMOST COMES TO A COMPLETE STOP. MAZDA NEEDS TO ISSUE A RECALL BEFORE SOMEONE GETS INTO A SERIOUS ACCIDENT BECAUSE OF THIS!
NHTSA ODI #11074704
53,000 miles · Aug 14, 2016
Electrical SystemElectronic Stability Control (esc)
NO ISSUES LEADING UP TO THIS POINT WITH MY CX-5. WENT TO START THE CAR AND ALL THE DASH LIGHTS ILLUMINATED AND REMAINED ON. AS I BEGAN TO DRIVE, I ATTEMPTED TO USE THE RIGHT HAND TURN SIGNAL AND THE WARNING LIGHTS FLASHED RAPIDLY AS THE ELECTRICAL SYSTEM, BLUETOOTH, NAVIGATION, AND ENTIRE ENGINE SHUT OFF. I STOPPED THE CAR, PUT …
Read full complaint
NO ISSUES LEADING UP TO THIS POINT WITH MY CX-5. WENT TO START THE CAR AND ALL THE DASH LIGHTS ILLUMINATED AND REMAINED ON. AS I BEGAN TO DRIVE, I ATTEMPTED TO USE THE RIGHT HAND TURN SIGNAL AND THE WARNING LIGHTS FLASHED RAPIDLY AS THE ELECTRICAL SYSTEM, BLUETOOTH, NAVIGATION, AND ENTIRE ENGINE SHUT OFF. I STOPPED THE CAR, PUT IT IN PARK, AND TRIED RESTARTING. WHEN IT DID, HALF OF THE WARNING LIGHTS WERE ON IN PARK, INCLUDING THE SERVICE ENGINE LIGHT, AND WHEN PUT IN DRIVE THE REST OF THE LIGHTS CAME BACK ON. I TRIED THE RIGHT SIGNAL AGAIN (IN PARK) AND THE SAME ISSUE OCCURRED, WITH THE END RESULT OF THE ENGINE TURNING OFF. AS I DROVE WITH THESE LIGHTS ON, NEW WARNINGS CAME ON AND OFF, INCLUDING LOSS OF POWER TO MY STEERING(MAKING IT MORE DIFFICULT TO TURN), ABS, SPEED MONITORING, TIRE PRESSURE, BLIND SPOT MONITORING, HORN, AND BASICALLY ANYTHING ELSE CONTROLLED ELECTRONICALLY. I RAN THE CODES AND GOT LONG LIST, WITH MOST OF THEM BEING CONNECTED TO LOSS OF COMMUNICATION. SOME CODES WERE: U0121, P0500, P0685. I TOOK IT TO THE MAZDA DEALER, AND AFTER 2 HRS OF DIAGNOSTIC THERE WERE UNABLE TO FIND THE PROBLEM AND SAID THEY WOULD NEED MORE TIME (AND MONEY, OBVIOUSLY). FROM READING OTHER BLOGS/COMMENTS WITH THE SIMILAR ISSUE, SEEMS TO BE A FAULTY GROUND WIRE. THIS IS SOMETHING THAT IS EXTREMELY DANGEROUS AND SEEMS TO BE OCCURRING A LOT IN THIS MODEL. MAZDA NEEDS TO ADDRESS THIS ISSUE ASAP
NHTSA ODI #10895729
35,000 miles · Aug 4, 2016
Electronic Stability Control (esc)EnginePower Train
ENGINE/ACTIVE ACCESSORIES WOULD NOT SHUT OFF. AFTER STOPPED AND PUT THE VEHICLE INTO THE PARK POSITION, AND PUSHED THE START/STOP BUTTON TO TURN OFF THE VEHICLE, IT WOULD NOT SHUT OFF. IT SOUNDED LIKE THE ENGINE SHUT OFF BUT THE ACCESSORIES WERE ACTIVE AND FULLY ENGAGED AND BEEPING. I TRIED PUSHING OFF BUTTON SEVERAL TIMES, RE…
Read full complaint
ENGINE/ACTIVE ACCESSORIES WOULD NOT SHUT OFF. AFTER STOPPED AND PUT THE VEHICLE INTO THE PARK POSITION, AND PUSHED THE START/STOP BUTTON TO TURN OFF THE VEHICLE, IT WOULD NOT SHUT OFF. IT SOUNDED LIKE THE ENGINE SHUT OFF BUT THE ACCESSORIES WERE ACTIVE AND FULLY ENGAGED AND BEEPING. I TRIED PUSHING OFF BUTTON SEVERAL TIMES, RESTARTING /SHUTTING OFF AGAIN,AND DRIVING TO ANOTHER PARKING STALL, I HAD TO LEAVE MY CAR UNLOCKED, ACTIVELY ENGAGED WITH ACTIVE ACCESSORIES FULLY ON IN MY DRIVEWAY AT HOME, IN SHOPPING CENTERS LIKE TARGET, WALMART, THE MALL, AND GROCERY STORE. EACH TIME WHEN I RETURNED TO MY VEHICLE ACC WERE STILL ON. I HAD TO DRIVE THE CAR A BIT AND KEEP TRYING TO PARK UNTIL IT SHUT OFF. THE FIRST TIME THIS OCCURRED WA APPROX JULY- AUGUST , 2015 AND MY CAR WAS STILL UNDER THE 36K/3YR WARRANTY AND I WAS TOLD BY THE MAZDA SERVICE ADVISOR THAT IT WAS JUST A LOW KEY BATTERY AND I NEEDED TO REPLACE IT. HE SAID HE DID A COMPLETE DIAGNOSTIC CHECK AND NO PROBLEM SHOWED UP. IT OCCURRED INTERMITTENTLY SO I BELIEVED HIM. RECENTLY JULY 2016- AUG 2016 IT ACTUALLY GOT WORSE AND HAPPENED APPROXIMATELY 5 TIMES WITHIN ONE MONTH. I CHANGED BATTERIES THREE TIMES ON TWO SEPARATE KEYS. THE BATTERIES ARE NOT THE PROBLEM OR ANSWER AND HAS NOT RESOLVED THE PROBLEM. I THINK THIS IS MIGHT BE A TRANSMISSION, ENGINE, IGNITION OR ELECTRICAL STABILITY CONTROL; I DON'T KNOW, BUT DEFINITELY NOT A LOW KEY BATTERY PROB AS I WAS TOLD BY MAZDA SEVICE ADVISOR.
NHTSA ODI #10893225
Official recalls
3Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Apr 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence & remedy
Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Feb 3, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗